What is the Role of AIOps in Modern Network Management? In IT, the introduction of Artificial Intelligence for IT Operations (AIOps) has been nothing short of revolutionary. As networks become increasingly complex and data-driven, traditional network management methods are proving inadequate. AIOps has emerged as a critical tool in the arsenal of network managers, offering innovative solutions to manage and optimize networks in real-time. In […] Written by Satish Kumar V November 21, 2023November 3, 2026
Leveraging IT Asset Insights for Smoother Banking Operations In banking, effectively leveraging IT asset insights through analytics and reporting can lead to significant operational improvements. These insights help banks optimize their IT infrastructure, enhance security, and improve service delivery. It’s why they need a fully integrated asset management platform. This platform should provide detailed analytics and reporting capabilities, helping banks optimize their IT […] Written by Soumya Nandhakumar June 8, 2024July 9, 2025
Tips for Hiring and Keeping Top IT Talent Building and retaining skilled IT teams is no minor feat since these professionals are pillars of innovation, service quality, and market competitiveness. Yet, many companies face the challenge of retaining them. Unfortunately, high turnover disrupts continuity, increases recruitment and training expenses, and results in the loss of invaluable knowledge. Addressing this retention challenge becomes a […] Written by Ganesh N Kumar October 18, 2023July 24, 2026
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022June 24, 2026
Asset Management Video Blogs Build Strategic IT Asset Management Planning in 2025 The rapid growth and adoption of technology have transformed the way businesses operate. As businesses continue to evolve, so do the IT assets they use. Companies need to manage their IT assets and plan for the future to remain competitive. This article will discuss the importance of strategic IT asset management planning, its benefits, and […] Written by Mohitakshi Agrawal March 28, 2023November 3, 2026
Digital Employee Experience (DEX) ITSM Why DEX and ITSM are like two peas in a pod In this digital-everything age, companies must focus on providing a seamless digital employee experience (DEX) to keep their employees engaged and motivated. But first, how many times has it occurred to you recently that DEX is an essential part of IT service management (ITSM)? The fact is that many tend to neglect digital tools used […] Written by Arun Prasath R March 22, 2023July 15, 2026
Asset Management Infrastructure Asset Management Best Practices in Infrastructure Asset Management Infrastructure asset management is an essential component of any successful business. It requires planning and thoughtful execution in order to ensure the longevity and efficiency of the organization’s assets. This article will discuss the best practices in infrastructure asset management and how they can help businesses achieve their operational goals. We will also cover the […] Written by Ganesh N Kumar March 22, 2023November 3, 2026
Asset Management Poor Asset Management: Understanding Its Consequences and Path to Improvement Asset management is an integral part of any business, large or small. Companies can encounter various issues impacting their operations and profitability without proper management. This article will discuss the top problems caused by poor asset management and how businesses can avoid them. We’ll explore some common concerns that can arise. By the end of this […] Written by Ganesh N Kumar March 22, 2023November 3, 2026
Alternative to VPN VPN Alternatives: What are the best VPN Alternatives for your business today? VPN Alternatives: In today’s world, where everyone is working from home, one particular term may resonate with everyone, old and young—that is a “virtual private network,” also popularly known as a VPN. A VPN ensures that a secure remote access connection is established between employees and the private corporate network. With the help of a […] Written by Ganesh N Kumar March 22, 2023June 24, 2026
IT Infrastructure Management IT Infrastructure Management Services What is IT Infrastructure Management? Are you curious about what an IT infrastructure management tool is and how it can be used to drive innovation within your business? From choosing which tools are best suited for specific projects to understanding resource utilization patterns throughout the enterprise – learn more about why important companies around the […] Written by Soumya Nandhakumar March 14, 2023July 7, 2025
IT Budget Good Reads Video Blogs The Best IT Budget Template in 2026 Whether you are a small business, an enterprise, or a government agency, this guide provides detailed steps to plan and track your IT spending. We’ll explain the key factors when creating an IT budget and provide a comprehensive overview of the available budget templates. We’ll also discuss the importance of tracking and analyzing your IT […] Written by Ganesh N Kumar March 13, 2023November 3, 2026
Asset Management Fixed Asset Management Inventory Management Video Blogs Fixed Assets Inventory and its Importance In business, fixed assets are tangible items with a useful life of more than one year and are used in producing or supplying goods and services. These items range from office furniture, tools, and equipment to property, plant, and equipment. The inventory of these assets must be kept up-to-date and accurate in order to ensure […] Written by Sudhakar Aruchamy March 13, 2023November 3, 2026
Asset Performance Management Video Blogs What is Asset Performance Management (APM) Asset Performance Management (APM) is critical to any organization’s operational strategy. It is a holistic approach to managing the performance of the physical assets that are essential to a company’s operations. APM is a process that helps organizations to maximize the availability, reliability, safety, and efficiency of their physical assets. This blog will discuss the […] Written by Ganesh N Kumar March 13, 2023July 9, 2025
ITSM Catalog Management Service Catalog Video Blogs Create an IT Service Catalog with simple steps in 2025 As the IT landscape continues to evolve, organizations are increasingly turning to service catalogs to streamline their IT operations. A service catalog is an inventory of all the services an IT department offers, typically hardware, software, and services. Organizations can create an IT service catalog to ensure that their IT services and processes are consistent, […] Written by Deepak Kumar S March 6, 2023April 10, 2025
ITSM ITSM (IT Service Management): What It Is, How It Works, and How to Do It Right What Is IT Service Management (ITSM)? IT Service Management (ITSM) is the approach an organization uses to plan, deliver, operate, and improve technology services for employees and customers. It brings incident resolution and service requests together with change control, asset oversight, knowledge sharing, and service commitments under a common operating model. A new employee requesting […] Written by Deepak Gupta March 6, 2023October 1, 2026
Zero Trust Network Access Zero Trust Network Access What is Zero Trust Network Access? With a global workforce rapidly shifting to remote work, organizations have had to adopt new solutions that can ensure secure access to their corporate resources. One such solution is Zero Trust Remote Access (ZTRA) – an increasingly popular security strategy designed to safeguard employee activity and protect confidential data […] Written by Mohitakshi Agrawal March 4, 2023November 3, 2026