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Vendor-neutral ITIM efficiency

Boost IT availability & performance across networks, servers, apps,
CCTVs, Wi-Fi, cloud, and more.

Servers, Apps


Cloud, Hypervisor

ITIM Flow Chart

Trigger Complete IT Availability & Performance With Infraon ITIM

For Enterprises

Is your fragmented IT ecosystem giving unreliable monitoring data? Get a single view of your IT infra health.

Are your IT admins feeling the pressure of working with multiple vendors? Be powered by AIOps and smart bots.

Are you struggling to integrate data-driven ITSM capabilities? Use an inbuilt incident management system.

For SMEs

Unable to cope with your asset complexities? Streamline your asset management lifecycle with service agility & resilience.

Do your teams complain about poor user experiences? Equip them with an easy-to-use SaaS-based ITIM platform.

Getting reactive data analytics about your IT infrastructure? Instead, get more predictive insights with a server management tool.

“By 2025, the 10% of enterprises that establish AI engineering best practices will generate at least three times more value than the 90% that do not.”

- Gartner


Enterprise customers


Devices Monitored and Managed


Business critical Software Asset Monitored


Vendor support

One Platform To Boost Your Complete ITIM

Infraon ITIM uncomplicates the IT Infrastructure management process – offering cloud monitoring of IT devices, networks, servers, apps, CCTVs, Wi-Fi, cloud systems, SDWAN, etc. You can free your admins & support teams from struggling to maintain & improve infrastructure uptime. Reduce workflow complexities, enhance user experience & increase service health with an enterprise-grade ITIM platform.

uncomplicates the IT Infrastructure management process
inbuilt incident & fault management system

Incident & Fault Management – It’s Fast & Fully Integrated

Infraon ITIM is equipped with an inbuilt incident & fault management system to detect & resolve issues in real-time. Use workflows that synchronize multiple teams so that the right corrective measures can be quickly & seamlessly taken. Avoid downtime, outages & other costly IT disruptions with a continuous IT infrastructure monitoring tool.

ITIM Infrastructure Insights That Make You Think Fast & Act Faster

Infraon ITIM provides actionable intelligence by gathering all the data from your applications (email/web) & servers to understand each component. You can build a golden database of IT infrastructure insights to understand spending, maintenance, upkeep, etc. Be aware of potential replacement, refurbishment, or end-of-life costs & improve your decision-making capabilities.

actionable intelligence

Our Product Suite is GDPR-Compliant

We are compliant with the European General Data Protection Regulation (GDPR) – and
our SaaS-based product suite is fully committed to protecting the data of our customers
as per the recent standards.

All our products are certified SOC-2

Infraon’s product suite is SOC2 certified – meeting world-class standards for data security, availability, processing integrity, confidentiality, and privacy.

24X7X365 threat monitoring to identify all issues

Anomaly alerts to eliminate likelihood of threats

Actionable analytics to improve security governance

More Reasons Why You Need Infraon ITIM

Use A Single Command Center To Manage Events, Incidents, Requests, Etc.

Overcome Security Issues With Configuration And Compliance Management

Enable Rapid ‘Scan/Search’ To Discover Inventory Endpoints

Use Data Visualization Features To Unearth A 360-Degree View Of IT Operations

Increase Infrastructure Uptime With Proactive Resolution Capabilities

Get Alerts & Notifications With Application & Server Monitoring Tools


A well-designed, robust and sophisticated, well-managed IT infrastructure provides reliable security, strong speeds and connectivity, support and accessibility for employees, and a satisfying user experience for your clients.
Many small businesses and startups begin with a small-scale infrastructure consist of basic hardware like computers, laptops, a phone system, and an internet router. However, as your business grows, it becomes more prominent and therefore becomes more of a target for cyberattacks; your IT infrastructure will keep your data safe.

IT infrastructure management enables your business to optimize the productivity of your people. Efficient IT infrastructure management helps improve the performance of technology systems, increases uptime (means reduces downtime), and enhances the user's experience.
A robust IT infrastructure management saves cost by keeping the network downtimes low and saves legal costs in case there is data theft and the other party files a lawsuit. It also reduces overhead by applying IT best practices to procedures, documentation & inventory management, knowledge bases, monitoring, and management systems allows IT resources to work at optimal efficiency.

The role of a robust IT infrastructure management framework is to provide structure and control of the functions responsible for diverse technical operations which generally involve hardware, software, and networking in both physical and virtual environments. The main objective is to minimize downtime and ensure all the three components work seamlessly.
Part of the responsibility of IT infrastructure management includes increasing business value by streamlining information retrieval and reporting, providing proactive and agile responses to leverage information and technology, and quickly adapting to allow enhanced end-user experiences.

The most important components of IT infrastructure management are- network switch servers, firewalls, data center, routers and software to provide the right command to run all the components. Common types of infrastructure software include: security programs/applications, email, operating systems, data processing related software, databases, software firewalls, content delivery and firmware.

The three main categories of IT Infrastructure management include hardware, software, and non-personnel resources. This includes laptops, software, mobile devices, routers, servers, clouds, and other equipment. Network infrastructure has been broken up into three components: compute, storage, and networking. The software and the commands running them make the entire IT infrastructure run seamlessly.