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An all-in-one
suite for enterprises of all sizes to accelerate IT Operations

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All-in-one suite for enterprises

Give users the UI familiarity to quickly & seamlessly switch between assets, incidents, support tickets, and customer information.

Remotely define, authorize & track all the compliance risks across the enterprise.

Embark on a single vendor journey with on-demand scalability & affordable licensing costs.

Equip IT & non-IT teams to digitally transform on one platform with no external support.

A single platform to deliver ITOps excellence & customer success

Infraon Infinity is a fully integrated, SaaS product suite that keeps your IT infrastructure & customer success on track while enabling fast ‘anytime, anyplace’ resolutions. As a modular product, Infraon Infinity equips you to start small and scale high and wide. Deploy an IT infrastructure and customer ecosystem to offer insights on noise reduction, remediation, prediction, etc.

10k+

Technicians

1M+

IT Assets Managed

500K+

Devices Monitored

150+

Vendors Supported

ITOps modernization is a mandate for enterprises of all sizes

No matter the size of the enterprise, ensuring IT infrastructure is always on is a huge priority – from CEOs to CTOs. So, losing time while managing IT assets can prove to be disastrous.

Today, it’s more important than ever, with ticket volume skyrocketing across all customer/employee support channels and the growing complexities of legacy, cloud, and hybrid IT environments.

Employees discussing on ITOPs modernization

Your team's efficiency gets impacted in these 3 stages

Identification

Over 30% of the IT team’s time spent on new tool identification and validation

Implementation

40-50% of the IT team’s time getting wasted on integration and implementation

Daily Operations

25% of min monthly time spent on excel or script-based reporting

Working with multiple vendors can make life hard for ITOps

The last thing your ITOps teams need is to get lost in the maze of SaaS/on-premise products with broken user experiences. Moreover, you may be forced to change products based on growth and scalability.

  • Handling contract software negotiations, renewals, cancellations, etc., for each product seems like a full-time job.

  • Delinked products or modules cause delays in troubleshooting – made worse by users dealing with bad UI.

  • Smoothly Defining, authorizing or tracking all compliance risks across the enterprise seems next to impossible.

  • Training in-house teams to use specific tools creates several gaps while addressing business requirements.

User managing ITOPs using Infraon

See how we helped one of the top private sector banks maximize automation ROI

  • 100% prevention of unauthorized access

  • Reduced ACL & NAC config (days to mins)

  • Automated DC & DRs drill process​es

IT in Operations Management

Reduce go-live time
by 45%.

Boost troubleshooting by 50%.

Save up to 40% by consolidating time spent to identify, implement & operate.

ITOM & ITSM process flow on Infinity

Integrate, simplify & accelerate IT & customer journeys

Implement, integrate & modernize at a blazing-fast speed

Infraon Infinity’s suite of products offers consistent admin UI and workflows with reusable templates to minimize the time taken for implementation and integration.

Don’t get bogged down or exposed to risks with costly ‘rip and replace’ IT projects; deploy a remote SaaS platform to manage your end-to-end IT and non-IT and network ecosystem.

SaaS UI and workflow
AI ML inspired business insights on

Unify data management & extract actionable business insights

Infraon Infinity harnesses AI and ML to let you do more with data than ever before. Streamline and strengthen how you manage data that gets generated from unified workflows. But that’s just half the job.

This all-in-one platform uses cutting-edge algorithms to transform cross-functional information into actionable and intuitive insights.

Give users an interactive & intuitive dashboard they will love

Infraon Infinity puts your users in the front seat of accelerating day-to-day tasks with UI-friendly dashboards that come with multi-department visibility.

Spot anomalies, inaccuracies, or inefficiencies with easy-to-understand data visualization and predefined templates.

Infraon Infinity dashboard

Other Features

  • Effortlessly bring in any IT assets

  • Auto discover IT assets & services or load non-IT assets to a single CMDB

  • Select assets & services for real-time availability & performance monitoring

  • Manage all genuine issues as incidents with inbuilt workflows

  • Get single-click analytics & reporting

  • Receive instant alerts & notifications

  • Get a complete analysis of capacity and usage patterns

Man pointing features of Infraon
Compliance badge

No more dealing with multi-vendor blues

Discover more accountability, transparency, and support in the vendor journey

Use exclusive training modules to increase employee adoption of tools

Eliminate the risk of system disruptions during integrating new capabilities

Scale and modernize based on your unique business goals

Get powerful tools with niche capabilities on a single platform

Receive continuous upgrades & new features to be more competitive

Our Product Suite is GDPR-Compliant

We are compliant with the European General Data Protection Regulation (GDPR) – and
our SaaS-based product suite is fully committed to protecting the data of our customers
as per the recent standards.

All our products are certified SOC-2

Infraon’s product suite is SOC2 certified – meeting world-class standards for data security, availability, processing integrity, confidentiality, and privacy.

24X7X365 threat monitoring to identify all issues

Anomaly alerts to eliminate likelihood of threats

Actionable analytics to improve security governance

Your peace of mind is our utmost priority

  • Dedicated sales account manager with supported technician team for smooth product evaluation

  • Certified team for smooth onboarding

  • Post-delivery account manager

  • 24/7 customer support

Dashboards and reports for IT, Hardware, and Software Assets

Platform for cooperative
workspaces enriched by
Generative AI.

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The A-to-Z Guide to Understand the Role
of Generative AI in ITSM

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