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Our cloud servers are hosted on
Give users the UI familiarity to quickly & seamlessly switch between assets, incidents, support tickets, and customer information.
Remotely define, authorize & track all the compliance risks across the enterprise.
Embark on a single vendor journey with on-demand scalability & affordable licensing costs.
Equip IT & non-IT teams to digitally transform on one platform with no external support.
Infraon Infinity is a fully integrated, SaaS product suite that keeps your IT infrastructure & customer success on track while enabling fast ‘anytime, anyplace’ resolutions. As a modular product, Infraon Infinity equips you to start small and scale high and wide. Deploy an IT infrastructure and customer ecosystem to offer insights on noise reduction, remediation, prediction, etc.
10k+
Technicians
1M+
IT Assets Managed
500K+
Devices Monitored
150+
Vendors Supported
No matter the size of the enterprise, ensuring IT infrastructure is always on is a huge priority – from CEOs to CTOs. So, losing time while managing IT assets can prove to be disastrous.
Today, it’s more important than ever, with ticket volume skyrocketing across all customer/employee support channels and the growing complexities of legacy, cloud, and hybrid IT environments.
Identification
Over 30% of the IT team’s time spent on new tool identification and validation
Implementation
40-50% of the IT team’s time getting wasted on integration and implementation
Daily Operations
25% of min monthly time spent on excel or script-based reporting
The last thing your ITOps teams need is to get lost in the maze of SaaS/on-premise products with broken user experiences. Moreover, you may be forced to change products based on growth and scalability.
Handling contract software negotiations, renewals, cancellations, etc., for each product seems like a full-time job.
Delinked products or modules cause delays in troubleshooting – made worse by users dealing with bad UI.
Smoothly Defining, authorizing or tracking all compliance risks across the enterprise seems next to impossible.
Training in-house teams to use specific tools creates several gaps while addressing business requirements.
100% prevention of unauthorized access
Reduced ACL & NAC config (days to mins)
Automated DC & DRs drill processes
Reduce go-live time
by 45%.
Boost troubleshooting by 50%.
Save up to 40% by consolidating time spent to identify, implement & operate.
Infraon Infinity’s suite of products offers consistent admin UI and workflows with reusable templates to minimize the time taken for implementation and integration.
Don’t get bogged down or exposed to risks with costly ‘rip and replace’ IT projects; deploy a remote SaaS platform to manage your end-to-end IT and non-IT and network ecosystem.
Infraon Infinity harnesses AI and ML to let you do more with data than ever before. Streamline and strengthen how you manage data that gets generated from unified workflows. But that’s just half the job.
This all-in-one platform uses cutting-edge algorithms to transform cross-functional information into actionable and intuitive insights.
Infraon Infinity puts your users in the front seat of accelerating day-to-day tasks with UI-friendly dashboards that come with multi-department visibility.
Spot anomalies, inaccuracies, or inefficiencies with easy-to-understand data visualization and predefined templates.
Effortlessly bring in any IT assets
Auto discover IT assets & services or load non-IT assets to a single CMDB
Select assets & services for real-time availability & performance monitoring
Manage all genuine issues as incidents with inbuilt workflows
Get single-click analytics & reporting
Receive instant alerts & notifications
Get a complete analysis of capacity and usage patterns
Discover more accountability, transparency, and support in the vendor journey
Use exclusive training modules to increase employee adoption of tools
Eliminate the risk of system disruptions during integrating new capabilities
Scale and modernize based on your unique business goals
Get powerful tools with niche capabilities on a single platform
Receive continuous upgrades & new features to be more competitive
We are compliant with the European General Data Protection Regulation (GDPR) – and
our SaaS-based product suite is fully committed to protecting the data of our customers
as per the recent standards.
Infraon’s product suite is SOC2 certified – meeting world-class standards for data security, availability, processing integrity, confidentiality, and privacy.
24X7X365 threat monitoring to identify all issues
Anomaly alerts to eliminate likelihood of threats
Actionable analytics to improve security governance
Dedicated sales account manager with supported technician team for smooth product evaluation
Certified team for smooth onboarding
Post-delivery account manager
24/7 customer support
Infraon Infinity merges ITSM, ITAM, and ITOM to deliver operational clarity and control from a single console. It simplifies how incidents are tracked, assets are managed, and performance issues are addressed—without jumping between tools. AI-backed features detect anomalies early, while workflow automation cuts down repetitive actions.
The platform identifies where attention is needed, recommends next steps, and keeps everyone in the loop, removing the need for guesswork in high-pressure situations. This makes it easier to maintain service availability and act quickly when things go off-track. Enjoy features such as:
Unlike most ITSM platforms that operate in isolation, Infraon Infinity includes modules that extend into asset visibility and operational monitoring. It’s built to connect silos without forcing teams to leave the tools they already use. Automation runs natively across modules, helping IT departments stay proactive instead of reactive. Some of its unique advantages include:
Yes. Infraon Infinity adapts to businesses across different sizes and levels of IT maturity. Smaller organizations can start with essential features and expand as needed, while larger enterprises benefit from built-in support for complex structures, multiple teams, and cross-location management.
It supports phased rollouts and comes with customizable user roles that fit lean and large teams alike. Flexible hosting models (cloud, on-prem, hybrid) also make it easier to adopt based on budget and compliance requirements. You get access to:
Infraon Infinity captures and centralizes all activity across IT systems. Teams can automate documentation, track approvals, and maintain traceability across every process with:
Infraon follows a structured approach that begins with analyzing the client’s current IT environment and business objectives. Based on this discovery phase, the platform is configured to reflect existing workflows or replace legacy systems. Data migration, admin training, and third-party tool integrations are handled during the rollout.
Organizations can choose between full-scale deployment or modular onboarding, depending on urgency and resource availability. Dedicated implementation teams support each stage to minimize disruption.
AI and ML are woven throughout the platform, from alert prioritization to workload planning. Infraon identifies trends, predicts resource needs, and continuously learns from operations data. So, you can leverage:
