Muddada Shyam Sunder's articles

1. AI
2. Asset Management
3. Good Reads
4. ITAM
5. ITOps

Why IT admins and Gen AI need to work together

The role of IT administration has become increasingly crucial for the smooth operation of modern enterprises in the current digital-first climate. With the evolution of technology, the emergence of Generative Artificial Intelligence (Gen AI) has opened new avenues for innovation and efficiency. This blog aims to delve into the synergistic relationship between IT administrators and […]

Written by Muddada Shyam Sunder May 16, 2024May 16, 2024

1. AI
2. Customer Service
3. Customer Success
4. Customer Support
5. Good Reads
6. Helpdesk Software

Transforming Customer Support: An Implementation Guide to Generative AI-Assisted Helpdesks

Customer support is an integral part of any business, and providing top-notch service can make or break your reputation. In today’s fast-paced digital landscape, customers demand quicker and more efficient solutions to their problems. This is where Generative AI-assisted helpdesks come into play, revolutionizing customer support as we know it. In this blog, we’ll explore […]

Written by Muddada Shyam Sunder December 14, 2023December 14, 2023

1. Asset Management
2. Software Alternatives

Top EZOfficeInventory Competitors & Alternatives 2024

Effective asset management is crucial to any organization’s success, allowing businesses to optimize operations, reduce costs, and maximize productivity. EZOfficeInventory has long been recognized as a leading asset tracking and management solution, providing users with comprehensive features to monitor, maintain, and control their valuable resources. However, as technology advances and market demands evolve, exploring the […]

Written by Muddada Shyam Sunder July 17, 2023January 22, 2024

1. ITSM
2. Software Alternatives

Top 5 ServiceNow Alternatives And Competitors

ServiceNow is a cloud-based platform that provides an extensive range of ITSM solutions, including incident management, change management, problem management, and asset management. It is a single platform for enterprises looking to streamline their IT operations and enhance productivity with automated processes. However, like any technology solution, ServiceNow has some drawbacks. One such disadvantage is […]

Written by Muddada Shyam Sunder June 6, 2023November 20, 2024

1. Asset Management
2. Software Alternatives
3. Software Asset Management

22 best Software Asset Management Tools in 2024: SAM Tools and Solutions

“Do you know 83% of employees spend half an hour daily to retrieve information about software assets?“ As an IT-focused business leader, it is essential to keep track of your software so that you know exactly what you have, where it is running, and what you require.  From managing finances to engaging with clients, technology […]

Written by Muddada Shyam Sunder June 2, 2023November 20, 2024

1. Asset Management
2. ITAM
3. Software Alternatives
4. Video Blogs

20 Best IT Asset Management Software in 2024: ITAM Tools and Solutions

Do you know the global asset management market size was valued at USD 373.69 billion in 2022 and is expected to exhibit a compound annual growth rate (CAGR) of 34.7% from 2023 to 2030? And also, do you know that 43% of SMBs still don’t track assets, and 80% of staff waste time finding equipment? […]

Written by Muddada Shyam Sunder May 29, 2023February 7, 2024

1. Asset Management
2. Hardware Asset Management
3. Hardware Inventory Management
4. Software Alternatives
5. Video Blogs

The 8 Best IT Hardware Inventory Management Tools in 2024

With the increasing reliance on technology in all aspects of business, managing and maintaining IT hardware is a critical task. An effective IT hardware inventory management system can help organizations to improve their productivity, reduce costs, and minimize downtime due to hardware failure.  Related article: The 7 Best IT Asset Inventory Software Why IT hardware […]

Written by Muddada Shyam Sunder May 16, 2023July 22, 2024

1. ITSM
2. Digital Employee Experience (DEX)
3. Video Blogs

How ITSM Can Transform the Digital Experiences of Employees

It is no secret that the pandemic has greatly accelerated the need for digital transformation, and workplace technology is no exception. Meanwhile, the overarching move to omnichannel and digital-first approaches has dramatically reset employee needs. Furthermore, as we continue to move toward a modern world of hybrid working, organizations must optimize their employee experience (EX) […]

Written by Muddada Shyam Sunder April 24, 2023January 22, 2024

1. Asset Management
2. Asset Maintenance Software
3. Video Blogs

Best Asset Maintenance Software Guide in 2024

In today’s digital-first business environment, asset maintenance has become essential to any organization’s success. Proper maintenance of assets, ranging from equipment and machinery to buildings and facilities, can help businesses reduce costs, increase efficiency, and improve safety. However, managing assets can be challenging, especially if the organization relies on manual processes. Fortunately, asset maintenance software […]

Written by Muddada Shyam Sunder April 11, 2023January 22, 2024

1. Asset Management

Barcode Asset Tracking System for Better Experience

What’s the first thing that comes to your mind when you think of assets? For most people, assets are the most expensive possessions, like a house or other kinds of investments. But, for a business leader like you- they can be assets such as sophisticated infrastructure, machines, equipment, or vehicles. However, owning assets is not […]

Written by Muddada Shyam Sunder November 13, 2022September 5, 2024

1. Asset Management

SaaS Based Asset Management: 5 Main Reasons why Asset Managers choose it

In today’s fiercely competitive world, all businesses strive to boost productivity while maintaining minimal overhead expenses and strong margins. In order to consciously, effectively, and affordably scale up and down with demand to supply the storage and processing capacity they need on a global scale, cloud architecture and Software-as-a-Service (SaaS) solutions have evolved. With SaaS […]

Written by Muddada Shyam Sunder October 28, 2022May 29, 2023

1. Asset Management

How to Achieve Efficient Asset Management With The Best SaaS Solutions

Worried about how you can streamline operations within your company? Keeping track of internal processes, especially managing assets (regardless of their type), is an important task that calls for greater accountability and efficiency. Effective asset management can help you save time, effort, and money, gather valuable insights to make an informed decision and get acquainted […]

Written by Muddada Shyam Sunder October 21, 2022May 29, 2023

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