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611 min

10 Reasons Why Effective Kubernetes Monitoring is a Must-Have in ITOps

The implementation and management of containerized applications using Kubernetes have become increasingly prevalent. It has made a huge difference to critical aspects of ITOps, such as Network Management Systems (NMS), IT Service Management (ITSM), and IT Infrastructure Monitoring (ITIM) frameworks.  Related blog: Why AI-enabled ITOPs is critical for smarter banking operations Let’s look at ten […]
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How MSPs play an invaluable role in Professional Service Automation

Professional Service Automation (PSA) is increasingly critical for fast-growing enterprises. PSA tools integrate various aspects of business management, including project management, resource allocation, and billing, into a cohesive system. This enables companies to automate their service delivery, enhancing performance and scalability. Moreover, PSA provides valuable data analytics and insights, aiding in informed decision-making and strategic […]
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  1. Asset Management
  2. Good Reads
  3. ITIM
  4. Network Management

Modern IT Infrastructure Management: Three Pillars for Success in 2025

Introduction  IT infrastructure is the backbone of every modern business, supporting operations, data management, and digital services. As companies progress towards digital transformation, a strong and flexible IT infrastructure becomes more important than ever. By 2025, success in IT infrastructure management will depend on three key pillars. Automation & AI-driven IT Infrastructure Management will enhance […]
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Poor Inventory Management Examples Made by Huge Brands
  1. Inventory Management

Poor Inventory Management Examples Made by Huge Brands

Introduction Effective inventory management is vital for businesses to maintain smooth operations, control costs, and meet customer demands on time. Without proper tracking, companies risk stock shortages, excess inventory, poor inventory management or mismanagement, which can lead to financial losses. Many companies with inventory face challenges like inaccurate demand forecasting, supply chain disruptions, and storage […]
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  1. Good Reads
  2. Helpdesk Software
  3. ITAM
  4. ITIM
  5. ITSM

What are Operational Support Systems (OSS) in Telecom?

Introduction: Understanding OSS in Telecom The telecom industry has undergone a massive transformation due to increasing demand for high-speed connectivity, next-generation network infrastructure, and seamless service delivery. To keep up with this complexity, telecom service providers rely on operational support systems—a suite of specialized software solutions designed to manage, monitor, and optimize networks and services. […]
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The Importance of SOC 2 Certification for Building Customer Trust

Companies entrust service providers with sensitive data like customer records, financial details, and intellectual property, which demand rigorous security and reliability. SOC 2 certification (Service Organization Control 2), developed by the American Institute of Certified Public Accountants (AICPA), is a globally recognized standard that validates an organization’s commitment to data protection and operational excellence.  For SaaS, […]
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  1. Good Reads
  2. Workflow Automation

Why Automation Only Works When Someone Owns the Outcome

Here’s the automation dream: click a button, walk away, sip coffee, bask in the glow of flawless execution. Servers behave. Pipelines hum. Metrics sparkle. Nobody panics. Even market studies say it’s worth big bucks. For instance, even the global intelligent process automation market is expected to reach over $25.9 billion by 2027.  Reality, of course, […]
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  1. Asset Management

The Importance of Reporting in Asset Management

Effective asset management reporting is crucial for organizations aiming to optimize resource utilization, minimize costs, and maintain operational efficiency. Central to this process is robust reporting, which provides actionable insights into asset performance, utilization, and lifecycle management. This blog delves into the significance of reporting in asset management, exploring various report types, key components, benefits, […]
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  1. Asset Management
  2. Telcom

The Impact of Digital Transformation in Telecom

Introduction: Understanding Digital Transformation in Telecom The telecom industry is at the forefront of digital transformation, driven by rapid technological advancements, evolving customer demands, and an increasingly competitive market. Digital transformation in telecom is not just about adopting new technologies; it’s about redefining business models, enhancing operational efficiency, and improving customer experience. With the rise […]
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  1. Asset Management
  2. Asset Tracking
  3. Barcode Asset Management
  4. Inventory Management

Buying an Inventory Tagging System: What You Should Know

An inventory tagging system is essential for businesses to track and manage stock efficiently. By attaching unique tags or labels to each item, companies can maintain accurate inventory data, reduce errors, and improve overall efficiency. This ensures seamless order fulfillment and prevents stock shortages or overstocking, which can impact business operations. A well-structured inventory labeling […]
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661657 min
  1. Asset Management
  2. Asset Tracking
  3. Barcode Asset Management
  4. Inventory Management

The Importance of IT Inventory Audits

Introduction: The Importance of Inventory Audits IT Inventory Audits are critical in ensuring that businesses maintain accurate records of their assets, reducing financial risks and operational inefficiencies. These audits help companies verify stock levels, prevent losses, and optimize resource allocation. Proper inventory management, supported by regular stock audits, contributes directly to profitability by reducing waste, […]
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  1. Asset Lifecycle Management
  2. Asset Maintenance Software
  3. Asset Management
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5 Benefits of an IT Asset Disposition Plan

Introduction: Understanding IT Asset Disposition (ITAD) IT asset disposition plan (ITAD) is the process of securely managing and disposing of outdated or unwanted IT equipment, such as computers, servers, and networking devices. It ensures that sensitive data is permanently erased, hardware is either recycled or repurposed, and disposal follows environmental regulations. A proper IT asset […]
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11331 min
  1. IT Infrastructure Management
  2. IT Planning
  3. ITSM

The Shift to Proactive IT Management: How Infraon Leads the Way

For years, businesses relied on a reactive IT management approach, also known as the break-fix model—only addressing problems after they occurred. This method often led to unpredictable downtime, rising costs, and a struggle to scale with growing business needs. Without proactive monitoring, issues could escalate, causing major disruptions. This is where proactive IT management comes […]
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