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ITOM - IT OPERATIONS MANAGEMENT
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Assets

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Improve asset control, monitoring, lifecycle & expenses management
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ITIM/IMS

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Visualize interface bandwidth/utilization, disks, fans & other hardware health
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SecuRA

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Ensure total security with a remote access & privilege platform
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NMS

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Monitor health & performance of multi-vendor network devices with deep insights
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NCCM

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Define, authorize & track change/compliance across the network infrastructure
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AIOps

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Enable superior IT operations & observability with AI/ML power
CUSTOMER SUCCESS
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ITSM

SaaS/On-Prem

Ensure seamless incident management with a ‘workflow automator
TELECOM
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OSS

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Reduce business, financial & technical risks with a multi-vendor platform
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An all-in-one platform to infinitely accelerate IT & business transformation

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Satish Kumar

Satish Kumar

Satish Kumar's articles

129416 min
  1. Good Reads
  2. Remote Asset Monitoring
  3. Server Monitoring Software

Must-Have Features of Endpoint Management Software

As the digital workspace expands, so does the complexity of managing it. Endpoint management software simplifies this complexity and safeguards the network against potential threats. Basically, endpoint management is a strategic approach to overseeing all the devices within a network. So, the importance of selecting the right endpoint management software cannot be overstated, as it […]
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12861 min
  1. AI
  2. Good Reads
  3. Helpdesk Software

Impact of new-age IT admins on the helpdesk ecosystem

The IT helpdesk has traditionally been the cornerstone of organizational support, tasked primarily with resolving technical issues and maintaining the robustness of IT infrastructure. These helpdesk ecosystems have long been characterized by their reactive nature, focusing on troubleshooting and resolving immediate IT problems as they arise. Traditionally, IT administrators played a central role in this […]
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ai and automation
  1. AI
  2. Good Reads
  3. ITOps
  4. Workflow Automation

How MSPs are Using AI and Automation to Enhance IT Management

Managed Service Providers (MSPs) have traditionally assisted clients in managing IT systems through manual processes and conventional technology. The approach often involved time-intensive tasks, hands-on troubleshooting, and reactive problem-solving. However, the integration of Artificial Intelligence (AI) and automation, with technologies like Machine Learning (ML) and Natural Language Processing (NLP), has streamlined and enhanced the execution […]
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diverse people using their phones 1
  1. Customer Service
  2. Network Monitoring System

Enhancing Telecom Customer Experience: Leveraging NMS for Superior Quality of Service

Have you ever wondered how industry leaders strive for an unparalleled customer experience in telecommunications? As consumers expect faster, more reliable, and seamlessly connected services, how do telecom companies navigate the challenge of meeting and exceeding these heightened demands? Enter the transformative solution: the strategic deployment of NMS. But what makes NMS more than just […]
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BUSINE 1 min
  1. AI
  2. AIOps
  3. Good Reads
  4. Network Management

What is the Role of AIOps in Modern Network Management?

In IT, the introduction of Artificial Intelligence for IT Operations (AIOps) has been nothing short of revolutionary. As networks become increasingly complex and data-driven, traditional network management methods are proving inadequate. AIOps has emerged as a critical tool in the arsenal of network managers, offering innovative solutions to manage and optimize networks in real-time. In […]
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differences between CMMS and EAM Infraon
  1. Infraon Assets

CMMS Vs. EAM: What is the Main Difference in 2023?

An effective computerized maintenance management system (CMMS) or enterprise asset management (EAM) solution can be a game-changer for any enterprise that relies on its physical assets to do business. A CMMS/EAM can help reduce costs, improve efficiency and equipment uptime, and enable better decision-making across the enterprise by automating and streamlining maintenance operations. But with […]
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Managed IT Service Provider Infraon
  1. Infraon Assets

Are you looking to establish yourself as a Managed IT Service Provider? Here’s what you need to know before setting up your company!

As an IT service provider, you must walk a fine line between generating revenue and maintaining your team while providing the best possible service for your clients. However, you must have a sufficient budget and develop long-term strategies to attain all of these. Furthermore, when you’re operating on a break-fix model, all these tasks can […]
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why is it so important for msps to have zero trust in the digital age
  1. Zero Trust Security

Why is it so important for MSPs to have zero trust in the digital age?

The pandemic may have accelerated the need for enterprises of all sizes to move towards digital transformation, but the need for zero trust cyber security has existed since before. However, with new actors or hackers, malicious software has also evolved and expanded the cyber threats to a larger attack surface.   While enterprises need robust digital […]
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Robotic Process Automation or RPA Infraon 1 1
  1. AIOps

Yes, Robotic Process Automation Beneficial to the Telecom

Despite the fact that the telecom industry is constantly growing, it has been struggling to provide cutting-edge user experiences and meet the growing demands of operational agility. Telecom companies are constantly seeking better viable choices to reduce operational expenses, increase agility, and improve efficiency. This is where emerging technologies like Robotic Process Automation (RPA) can […]
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