Manage Multi-Domain Networks
with One OSS Platform

Equip your teams to effortlessly qualify demand, activate services, monitor performance, and protect SLA commitments.

What IT Operations Management Platforms Promise vs. What They Actually Deliver

Most IT operations management platforms claim to help manage, grow, and secure your infrastructure. But most end up doing half the job, leading to very harsh truths.

Tool sprawl migraine is accepted

Most IT teams operate 6-12 disconnected tools across service desk, monitoring, assets, and infrastructure. However, none of them are fully aligned, leading to ROI headaches.

Alerts don't equal insights

Events flood in, but teams still struggle to correlate issues and predict failures. Ultimately, they fail to act before users are impacted.

Leaders get blindfolded

CIOs and IT leaders rarely get a single, reliable view of operational health, risk, and performance — making it harder to make confident decisions about hiring, budgeting, and technology investment.

Bring Together Service Delivery,
Network Health, and APIs

Infraon OSS covers resource lifecycle, provisioning and activation, SLA management, performance management, service orchestration, and more.

AI Enablement

A comprehensive open-source observability platform for monitoring and managing IT infrastructure, applications, and services.

Templates and Data Models

Make sure active and passive inventory blueprints capture network, topology, and service relationships.

Open Connectors

Ensure connector coverage, spanning Cisco, Juniper, Nokia, Huawei, ZTE, Tejas, Ciena, Calix, Eltex, and other OEMs.

Zero-Touch Provisioning

Use NBI, CORBA, NETCONF/YANG, and REST to push configurations with a full audit trail.

Open APIs

Align TMF OpenAPI v4/v5, REST southbound paths, and BPMN flows.

Protocol and Standards Layer

Get an architecture that covers SNMP, gNMI/gRPC, XML, SSH/CLI, TL1, eTOM, SID, ODA, and ITIL4.

Who Needs Infraon OSS Every Single Day

NOC Teams

Correlate alarms, traps, KPIs, RCA, SIA, and remediation steps before customer impact spreads.

Fulfillment Teams

Move orders through feasibility, reservation, allocation, activation, verification, and monitoring.

OSS/BSS Teams

Connect portals, CRM, order management, GIS, AAA, ACS, WFM, EMS, NMS, and ITSM.

Capacity/SLA Teams

Track spectrum, OTN/ODU/CTP, OLT/ONT, route usage, SLA health, and breach risk.

Helping Telecom Teams Manage Multi-Domain Networks with One Platform

Infraon OSS is built to help telecom teams manage multi-domain networks with one platform, so they can deliver better services, faster.

Faster service activation

Lower NOC effort

Better SLA control

Run Crucial OSS Workflows Without Any Friction

Infraon OSS checks available resources, reserves capacity, activates the service, and tracks performance against the committed SLA. So, when faults occur, you can see the affected service, customer, and SLA.

Resource Lifecycle Management

Maintain network elements, links, active inventory, passive inventory, topology, and service relationships.

Resource Provisioning and Activation

Optimize resources, create work orders, push logical configs, activate through ZTP, verify, and roll back when required.

Resource Trouble Management

Ingest faults, enrich alarms, correlate service impact, open tickets, and trigger remediation.

Resource Performance Management

Collect details on PM, KPIs, health, errors, QoS, traffic, and optical power at defined intervals.

Service Orchestration

Translate catalog intent into RFS/CFS mapping, topology trails, route logic, and path choices.

Service Activation and Configuration

Create vendor commands via templates, execute activation, verify results, and retain audit history.

Service Problem Management

Track availability, latency, packet loss, breach prediction, penalty exposure, and customer reports.

SLA Management

Use RCA, SIA, knowledge guidance, escalation logic, and customer impact views during incidents.

Results Our Clients Are Seeing Already

>30 secs

For resource reservation

>5 mins

For service activation

>2 mins

From alarm to ticket

60%

MTTR reduction

30-40%

NOC team reduction

40%

Operational cost reduction

99%

Service availability

85%+

RCA automation for faults

40-60%

Fewer escalations

Manage Multi-Domain Networks with One OSS Platform