How Real-Time Network Monitoring Can Solve Key IM Challenges Real-time network monitoring is an integral part of modern network management, offering a wide array of capabilities and benefits to ensure network integrity and performance. This dynamic approach encompasses the continual gathering and examination of data from a multitude of sources, such as network traffic, system logs, and performance metrics, providing a real-time overview of […] Written by Ganesh N Kumar April 30, 2024February 12, 2026
Everything we want you to realize about the impact of Log4j vulnerability The tech industry has been scrambling to set the major security flaw in logging software to rights. The Apache Log4j vulnerability caught security teams across the globe entirely off guard. This vulnerability is easy to exploit, giving the threat actors a simple way to control Java-based web servers and launch code execution attacks. Log4j is […] Written by Sudhakar Aruchamy December 22, 2021July 9, 2025
Open-Source Asset Management Software: Pros and Cons Open source asset management software gives businesses the power to track, monitor, and manage physical and digital assets through customizable code. Teams can download, modify, and deploy the system on their own servers or cloud platforms without depending on a proprietary vendor. Open source asset management can be appealing to IT, facilities, and finance teams that want full visibility across […] Written by Sudhakar Aruchamy November 4, 2025November 4, 2025
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022July 14, 2025
ITOps Network Configuration Management Key Importance of Network Configuration Management Whether you’re running an enterprise in the IT, banking, or manufacturing sector or an insurance provider, your IT teams need to handle your network connections effectively. Otherwise, you may lose track of connected devices, device configurations and an accurate picture of the device connections. Without an up-to-date record of device configurations, your teams will be […] Written by Deepak Gupta December 27, 2022May 25, 2023
CMMS Solutions Common CMMS Software Mistakes in implementation Technology developments over the previous few decades have fundamentally altered the maintenance and dependability sector. Businesses have substantially invested in automation and technology to decrease employee overhead, enhance product quality, and boost safety. However, implementing CMMS software requires a considerable amount of time and money. Utilizing a CMMS to manage your maintenance operations creates visibility. […] Written by Mohitakshi Agrawal December 27, 2022April 17, 2025
ITOps Network Performance Monitor Solar Winds Best Alternative – Network Performance Monitoring Networks are at the core of any company. Even in small or medium-sized businesses, lost productivity because of a network outage can lead to significant financial loss. To help combat this issue, network monitoring solutions enable companies to proactively predict possible outages and resolve any network issues. Network performance monitoring (NPM) helps to keep the […] Written by Ganesh N Kumar December 27, 2022May 25, 2023
ITOps Network Fault Management and Monitoring: Definition, Benefits, and Guide Can companies afford to have network breakdowns or downtime in this digital-first era? No, they can’t. With digital transformation taking place across industries and increasing expectations to stay connected wherever you are, companies need to up their game and ensure they provide uninterrupted network services and high performance. Therefore, understanding network fault management and monitoring […] Written by Deepak Kumar S December 26, 2022September 30, 2025
Good Reads Solutions Best Practices and Processes to Organize Your Work Orders Most enterprises have a lot of equipment and assets that require routine maintenance, if it is done over time, asset performance starts to decline, and asset breakdown risks rise. The work order process is necessary for maintenance since accurate tracking of the work is very important. It takes a lot of work to process, prioritize, […] Written by Soumya Nandhakumar December 26, 2022November 20, 2024
Asset Management Good Reads What is the difference between availability and reliability? Ensuring uninterrupted access is a key consideration when investing in IT services. However, achieving this level of performance in enterprise IT can be challenging. Businesses must define the service levels required to support seamless operations and minimize the impact of IT disruptions on business continuity. Two metrics in this evaluation are reliability vs availability. While […] Written by Ganesh N Kumar December 26, 2022September 12, 2025
ITOps Network Performance Monitor An Ultimate Guide to Network Performance Monitoring (NPM) When you think about improving visibility into your IT environment, monitoring applications and the other infrastructure that hosts them might be the first thing that comes to mind. Although infrastructure and application monitoring are two essential components of an overall monitoring strategy, network monitoring, and network performance are equally vital—and often easier to overlook. If […] Written by Deepak Kumar S December 26, 2022July 9, 2025
Asset Management Barcode Asset Management How Does Barcode Work in the Present Day? Barcodes are essential for businesses in the delivery and tracking of goods. They can also control inventory since a barcode can count the stored items. The barcode is used in various companies, including healthcare and grocery stores, to identify products and categorize unique patient IDs. Without the barcode, purchasing would undoubtedly be much more challenging. […] Written by Ganesh N Kumar December 26, 2022September 5, 2024
AIOps How Is AIOps Transforming the Future of IT Operations? Did you know that Artificial Intelligence began as an experimental program? However, as global spending on Artificial Intelligence stood at over $118 billion in 2022 and continues to grow, it’s become apparent that this is one experiment that’s here to stay and will completely transform the way business and IT operations are undertaken. Related article: […] Written by Arun Prasath R December 7, 2022April 11, 2025
Asset Management Top Benefits of Barcode Systems for Small Businesses in 2025 Small business owners are constantly seeking ways to run their companies as profitably as possible while reducing waste and keeping customers happy. You may achieve all these goals by implementing barcode asset tracking software, a powerful method to boost your business’s productivity and effectiveness. A barcode system for small businesses can be transformative for efficiency, […] Written by Soumya Nandhakumar November 23, 2022July 11, 2025
Customer Service Customer Support Customer Appreciation Ideas: Ways to Say Thank You When there is a new product on the market and the marketing of the said product, you will acquire new customers. It is simple enough to expand your customer base. But how do you ensure they remain your customers for life? Studies show that acquiring new customers is more expensive than retaining existing ones. So, […] Written by Harshvardhan Thakur November 21, 2022July 14, 2025
Customer Service Customer Support What is customer-facing? Customer facing roles 101 “Customer-facing” is a term used to describe activities, people, or departments that interface with customers. The opposite of customer-facing would be “internal-facing,” meaning activities, people, or departments that do not interface with customers. In a business context, customer-facing activities are typically sales-related, such as customer service, marketing, and product development. The term is also used […] Written by Mohitakshi Agrawal November 18, 2022March 17, 2026
