Understanding the Impact of Hypervisor Monitoring Virtualization technology has changed the way we manage computing resources, allowing multiple virtual machines (VMs) to run on a single physical machine. Hypervisor monitoring software is responsible for creating and managing such VMs. Monitoring these hypervisors is crucial for boosting the health, performance, and security of the entire virtualized environment. Related blog: 10 reasons why […] Written by Ganesh N Kumar May 3, 2024July 7, 2025
How to Streamline Telecom Network Management with GenAI Telecom has been a low-margin and high-spend industry. The profit by the top 10 operators since 2019 has just increased by 2.7%, while continuous spending is going to roll out 5G networks. Amidst the high competition, effective solutions are needed to recover and power through. Telecom network management is a critical yet complex task that […] Written by Soumya Nandhakumar July 8, 2024July 14, 2025
Hardware asset management: The power of MSPs and IT managers Hardware Asset Management (HAM) is a serious consideration for fast-growing enterprises that are constantly scaling and evolving. HAM ensures that hardware resources remain aligned with the organization’s evolving needs and budget constraints. It prevents the accumulation of redundant or obsolete hardware, thereby optimizing resource allocation. Moreover, robust HAM aids in compliance with regulatory requirements, safeguarding […] Written by Ganesh N Kumar February 29, 2024July 4, 2025
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022June 24, 2026
Remote Access Secure Remote Access Software: Everything You Need to Know What is Remote Access Software? Remote desktop software, also known as remote access applications or remote access software, allows you to remotely access and work on any computer from a remote location. Remote access applications are very useful in many situations, such as executing codes, troubleshooting computer problems, and managing your office network remotely from […] Written by Soumya Nandhakumar February 3, 2023July 2, 2026
API Monitoring What is API Monitoring? A Complete Guide What is API Monitoring? API monitoring is a holistic approach to monitoring the availability, responsiveness, and performance of application programming interfaces (APIs). It helps identify application failures, dependent services or website failures, and outages or poor performance of API calls. How does API monitoring work? API monitoring uses a remote computer to send requests to […] Written by Soumya Nandhakumar February 3, 2023July 4, 2025
Customer Service Service Desk What is Service Catalog? Everything you need to know. What is a service catalog? A service catalog is a detailed description of the IT services that a company provides to its customers. It shows how services, assets, and business results are linked. It also displays the need for a service and how the service provider will meet that need. It contains. Benefits of Service […] Written by Soumya Nandhakumar February 1, 2023July 4, 2025
ITSM IT Service Management Software What is IT Service Management Software? ITSM, or IT Service Management, is a holistic approach to managing and delivering technology-based services to an organization. It involves various aspects such as planning, designing, building, deploying, maintaining, and improving IT services to meet the needs of both internal and external stakeholders. The goal of ITSM is to […] Written by Deepak Gupta January 31, 2023July 4, 2025
Hardware Inventory Management Asset Management Hardware Inventory Management – A Complete Guide What is hardware inventory management? Hardware inventory management is tracking and managing the physical assets and equipment used in an organization. It involves identifying, counting, and maintaining records of all hardware items, such as computers, servers, tools, and other equipment. This includes monitoring the location, quantity, and status of each item, as well as keeping […] Written by Soumya Nandhakumar January 30, 2023July 4, 2025
Problem Management What is Problem Management? All you Need to Know What is problem management? Problem management is a systematic process of identifying and resolving incidents in IT services. As a core component of ITSM frameworks, problem management acts as the foundation for an effective incident resolution strategy by providing a structure to define, identify and analyze patterns in incidents in order to discover their root […] Written by Mohitakshi Agrawal January 26, 2023July 7, 2025
ITOps 5 technology trends that ITOps managers and leaders should watch out for in 2025 It’s that time of the year again, folks. Everyone’s gazing at the crystal ball, hoping for a fairly accurate preview of things to look out for in 2025. The ITOps managers could definitely use one, as it seems to be trapped in a self-fulfilling prophecy of innovation. There’s so much happening that it’s gradually becoming […] Written by Arun Prasath R January 26, 2023July 7, 2025
ITOps IT Operations Best Practices for Building Reliable and High-Performing IT Teams What Are IT Operations Best Practices? IT operations best practices are the proven frameworks, processes, and strategies that help IT teams deliver stable, secure, and efficient technology services. These practices cover incident management, asset tracking, monitoring, compliance, and more. The goal is to keep systems running while supporting business growth. IT operations vs. IT operations […] Written by Sudhakar Aruchamy January 25, 2023May 7, 2026
ITOps The Insider’s Guide to IT Operations Management Tools Lately, the ITOps movement has gained much traction, and for the right reason. This software development and delivery technique transforms how organizations offer value to their employees and customers. Effective operations management is crucial when dealing with people, processes, technology, materials, and machines. Related article: An Ultimate Guide to Network Performance Monitoring (NPM) If you […] Written by Deepak Kumar S January 25, 2023April 11, 2025
ITSM What is Service Knowledge Management System (SKMS) in ITIL ITIL (Information Technology Infrastructure Library) is an industry standard for IT service management, and it has become the go-to framework for organizations that need to manage their IT services. One of the critical components of ITIL is the Service Knowledge Management System (SKMS). An SKMS is a comprehensive repository of all the information related to […] Written by Mohitakshi Agrawal January 19, 2023September 10, 2025
Network Availability Monitoring Tools Network Monitoring System What is a Network Protocol and How Does it Work? How do computer systems, servers, routers, switches, and other network-enabled devices communicate without protocols? Without these protocols, how would devices interpret the electronic signals exchanged over network connections? Have you ever considered protocol and how the network operates? How often do you rely on network protocols without realizing it? Network protocols function seamlessly whenever you […] Written by Soumya Nandhakumar January 19, 2023September 30, 2025
Barcode Asset Management Asset Management Asset Tracking Barcode Technology in Healthcare Industry 2026 As a critical decision-maker in a hospital, you must manage many assets daily, making inventory management time-consuming and tedious. Furthermore, you need to keep track of an ever-growing number of patients, from when they enter your healthcare facility until they pick up their prescriptions at the pharmacy. So, how do you deal with these rising […] Written by Soumya Nandhakumar January 19, 2023August 5, 2026
