Traditional Network Monitoring vs. AIOps Network Monitoring: A Comparative Analysis The digital shift has particularly influenced the world of network management, where traditional monitoring is gradually giving way to AI operations (AIOps) solutions. It illustrates a clear shift towards automated and predictive IT operations management. While traditional systems have their place, particularly in smaller or less complex environments, AIOps represents the future of network monitoring, […] Written by Sudhakar Aruchamy November 20, 2023January 9, 2025
IT Change Management: Process, Lifecycle, Best Practices & Examples What Is IT Change Management? IT change management refers to the disciplined handling of modifications made to production IT systems, services, and infrastructure. These modifications may involve software releases, configuration updates, infrastructure upgrades, or policy adjustments. The goal centers on reducing service disruption while keeping accountability, traceability, and governance intact throughout the change journey. Within IT service management, change management functions […] Written by Deepak Kumar S February 12, 2026February 13, 2026
Benefits of Healthcare Asset Tracking in 2025 The use of technology in modern healthcare has greatly improved people’s lives. More than 1800 different types of medical devices are thought to be in use, according to data from the National Center for Biomedical Information. Asset tracking in the healthcare industry is evolving. Through 2024, the cutting-edge tools that allowed hospitals to track the […] Written by Mohitakshi Agrawal November 16, 2022July 13, 2026
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022June 24, 2026
ITOps IT Operations Best Practices for Building Reliable and High-Performing IT Teams What Are IT Operations Best Practices? IT operations best practices are the proven frameworks, processes, and strategies that help IT teams deliver stable, secure, and efficient technology services. These practices cover incident management, asset tracking, monitoring, compliance, and more. The goal is to keep systems running while supporting business growth. IT operations vs. IT operations […] Written by Sudhakar Aruchamy January 25, 2023May 7, 2026
ITOps The Insider’s Guide to IT Operations Management Tools Lately, the ITOps movement has gained much traction, and for the right reason. This software development and delivery technique transforms how organizations offer value to their employees and customers. Effective operations management is crucial when dealing with people, processes, technology, materials, and machines. Related article: An Ultimate Guide to Network Performance Monitoring (NPM) If you […] Written by Deepak Kumar S January 25, 2023April 11, 2025
ITSM What is Service Knowledge Management System (SKMS) in ITIL ITIL (Information Technology Infrastructure Library) is an industry standard for IT service management, and it has become the go-to framework for organizations that need to manage their IT services. One of the critical components of ITIL is the Service Knowledge Management System (SKMS). An SKMS is a comprehensive repository of all the information related to […] Written by Mohitakshi Agrawal January 19, 2023September 10, 2025
Network Availability Monitoring Tools Network Monitoring System What is a Network Protocol and How Does it Work? How do computer systems, servers, routers, switches, and other network-enabled devices communicate without protocols? Without these protocols, how would devices interpret the electronic signals exchanged over network connections? Have you ever considered protocol and how the network operates? How often do you rely on network protocols without realizing it? Network protocols function seamlessly whenever you […] Written by Soumya Nandhakumar January 19, 2023September 30, 2025
Barcode Asset Management Asset Management Asset Tracking Barcode Technology in Healthcare Industry 2026 As a critical decision-maker in a hospital, you must manage many assets daily, making inventory management time-consuming and tedious. Furthermore, you need to keep track of an ever-growing number of patients, from when they enter your healthcare facility until they pick up their prescriptions at the pharmacy. So, how do you deal with these rising […] Written by Soumya Nandhakumar January 19, 2023February 12, 2026
Network Monitoring System Network Monitoring System and All You Need to Know in 2025 As networks expand and become more complex with a variety of routers, switches, virtual servers, and wireless devices, the demand for network monitoring has remained constant. Whether you use cloud computing to deliver products or have a typical office network with limited internet connectivity, network monitoring is crucial. It continues to be critical for businesses […] Written by Soumya Nandhakumar January 19, 2023July 7, 2025
Network Configuration Management Infraon IMS Causes of Data Center Outages and How to Overcome Them With the increasing computing requirements and complexity of data center systems, unplanned downtime has become a severe threat to enterprises in terms of process violations, revenue losses, and reputational issues. Although data center failures are quite common, it can be difficult to predict every scenario that might have a severe impact on the expansion of […] Written by Soumya Nandhakumar January 19, 2023October 29, 2025
Network Monitoring System Best Network Monitoring Software and Tools in 2025 In the past, if you wanted to keep an eye on your network traffic, you needed to either use your router’s information or buy a third-party tool. In today’s world, there are many best network monitoring software options available. There are various reasons to use free network monitoring tools. Perhaps, the most obvious reason is […] Written by Ganesh N Kumar January 19, 2023July 7, 2025
Network Availability Monitoring Tools SNMP Ports & Protocol – What is it and How Does It Work? SNMP, or Simple Network Management Protocol, is a network protocol used for monitoring and managing network devices. It’s a popular choice for network management because it’s simple to set up and use. SNMP works by sending small packets of data called messages between computers. These messages can be used to monitor devices, track performance, or […] Written by Soumya Nandhakumar January 19, 2023July 7, 2025
Helpdesk Software Customer Support ITSM Service Desk Best Practices You Should Know in 2025 Service desks are the backbone of any successful enterprise. They are responsible for ensuring that any customer requests or issues are addressed promptly and effectively. In this article, we’ll look at some service desk best practices you should be aware of in 2025. From automating processes to improving communication to investing in the right technology, […] Written by Deepak Gupta January 19, 2023July 2, 2026
Asset Management Asset Tracking Challenges and Trends of Asset Management in Energy Sector As the renewable energy market continues to grow, companies need to invest in the long-term health of their green assets to keep them operational, generating new, cleaner energy. According to the allied market research, the global energy asset management market size was valued at $4.3 billion in 2021 and is projected to reach $12.4 billion by […] Written by Soumya Nandhakumar January 19, 2023July 14, 2025
Customer Service Service Desk Customize Service Desk Experience in Jira Service Management In today’s digital world, it is becoming increasingly important for organizations to provide an effective customer service experience. The ability to customize the service desk experience in Jira Service Management is critical for any organization looking to create a customer-centric service experience. This article will provide an overview of how Jira Service Management can be […] Written by Mohitakshi Agrawal January 19, 2023June 24, 2026
