Healthcare Asset Management: How Hospitals Track Assets, Reduce Downtime, and Improve Patient Care Asset Management in Healthcare is essential for ensuring hospitals can efficiently track and manage the hundreds or thousands of assets that support daily operations. Medical devices, laptops, tablets, IoMT equipment, consumables, and other shared assets constantly move between departments, wards, laboratories, storage areas, and satellite facilities, making real-time visibility critical for clinical care, IT operations, […] Written by Soumya Nandhakumar July 2, 2026October 16, 2026
Enterprise IT Asset Management in 2026 Without the Chaos Enterprise IT asset management is hard to run through periodic inventory checks and spreadsheets. Technology now spans employee devices, software, SaaS subscriptions, cloud resources, connected equipment, and infrastructure that may be distributed between offices, homes, data centers, and third-party environments. That expansion changes the management problem. Leaders need a reliable record of what the organization […] Written by Sudhakar Aruchamy August 19, 2026August 19, 2026
Help Desk vs. Service Desk: What’s the Difference? Modern businesses depend on strong IT support to keep everything running smoothly. However, many still confuse the terms Help Desk vs Service Desk, often using them interchangeably. This mix-up can lead to choosing the wrong support structure, affecting productivity and user satisfaction. This blog will clearly explain the difference between a help desk and a […] Written by Sudhakar Aruchamy September 12, 2025September 12, 2025
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022June 24, 2026
Helpdesk Software Software Alternatives Zendesk vs Atlassian vs Infraon in 2025 Businesses rely on robust software solutions to enhance efficiency and streamline operations in the dynamic world of customer support and project management. Choosing the right software solution becomes paramount as businesses seek to optimize their customer support and project management efforts. Two prominent players in this arena are Zendesk and Atlassian. These companies offer comprehensive […] Written by Deepak Gupta June 5, 2023June 24, 2026
Asset Management ITAM Pricing Guide & Comparisons AssetTiger Pricing Plan & Cost Guide ITAM (IT Asset Management) software is designed to help organizations efficiently manage and track their IT assets throughout their lifecycle. It provides a centralized platform to monitor and control an organization’s entire inventory of hardware and software assets. Here are some typical features of ITAM software: Related blog: 19 best Software Asset Management Tools in […] Written by Mohitakshi Agrawal June 2, 2023November 3, 2026
Hardware Asset Management Emerging Trends in Hardware Asset Management Tools and Their Impact on IT Asset Management Today, we belong to a digital era, and technology has got an important role to play in our lives. There isn’t a day when we do not embrace technology in fulfilling our daily responsibilities. One such boon of technology is IT and Hardware asset management. Asset management tools have got a crucial role to play […] Written by Soumya Nandhakumar May 31, 2023November 3, 2026
ITSM Pricing Guide & Comparisons Ivanti Neurons for ITSM Pricing 2026 Are you tired of managing your IT service management manually? Ivanti Neurons for ITSM may be the solution for you. With its advanced automation and AI capabilities, Ivanti Neurons promises to revolutionize your IT operations. However, before investing in this tool, it’s crucial to understand its pricing and whether it fits within your budget and […] Written by Sudhakar Aruchamy May 30, 2023June 24, 2026
Asset Management ITAM Software Alternatives Video Blogs 20 Best IT Asset Management Software in 2026: ITAM Tools and Solutions Do you know the global asset management market size was valued at USD 373.69 billion in 2022 and is expected to exhibit a compound annual growth rate (CAGR) of 34.7% from 2023 to 2030? And also, do you know that 43% of SMBs still don’t track assets, and 80% of staff waste time finding equipment? […] Written by Soumya Nandhakumar May 29, 2023November 3, 2026
ITSM Software Alternatives 25 Best Jira Service Management Alternatives in 2026 Are you looking for an alternative to Jira Service Management? You’ve come to the right place. We’ve compiled a list of options that offer similar functionality. Since this platform is primarily designed for IT teams and comes with robust help desk and customer support features, it can be easily utilized in various industries. As a […] Written by Deepak Gupta May 29, 2023May 14, 2026
Asset Management ITAM Software License Management Importance of Tracking Software Licenses with IT Asset Management Software IT Asset Management (ITAM) software is essential for streamlining and automating the management of IT assets. It offers significant advantages, including tracking software licenses, compliance maintenance, cost savings, improved planning, risk management, and increased operational efficiency. Discover the importance of ITAM software and explore why Infraon’s IT Asset Management solution stands out in optimizing resources, […] Written by Soumya Nandhakumar May 25, 2023November 3, 2026
Ticket Management Understanding the Different Features of Ticket Management Software Ticket management software is a valuable tool used to streamline and enhance customer support and issue resolution processes. It provides a centralized system for receiving, tracking, and resolving customer inquiries, complaints, and service requests, known as tickets. Features of ticket management software Here are some key features commonly found in ticket management software: Conclusion: Ticket […] Written by Soumya Nandhakumar May 25, 2023November 3, 2026
Asset Management ITAM Pricing Guide & Comparisons Freshservice Asset Pricing Plan And Cost Guide Managing IT assets can be a challenging task for businesses of any size. Whether it’s hardware, software, or other technology resources, keeping track of everything and ensuring it is all up-to-date and functioning properly is essential to maintain a competitive edge. Freshservice is a cloud-based IT service management (ITSM) software that helps organizations streamline their […] Written by Ganesh N Kumar May 24, 2023November 3, 2026
ITSM Pricing Guide & Comparisons BMC Helix ITSM (Remedy) Pricing 2025 BMC Helix ITSM (Information Technology Service Management) is a powerful and comprehensive platform designed to streamline and optimize IT operations within an organization. With its advanced capabilities and user-friendly interface, it has become a leading ITSM solution on the market. However, as with any technology solution, the cost is a major consideration for businesses adopting […] Written by Soumya Nandhakumar May 23, 2023November 3, 2026
Helpdesk Software Software Alternatives Freshservice Alternatives & Competitors in 2026 Are you looking for a Freshservice competitor or alternatives? Look over and compare the list of the best helpdesk solutions that offer similar features at the most affordable prices. Automate your business operations by selecting the top Freshservice competitor that can meet your organization’s requirements. Related blog: Best Lansweeper Alternatives and Competitors in 2023 Freshservice […] Written by Mohitakshi Agrawal May 22, 2023March 6, 2026
Helpdesk Software Software Alternatives 5 Best Zendesk Competitors and Alternatives in 2025 Customer service is more crucial than ever in today’s fast-paced business world. Customers expect prompt and efficient service, and organizations that fail to provide it risk losing customers and revenue. As a result, many organizations are turning to customer care software to help them manage their support operations and increase customer satisfaction. Zendesk is a […] Written by Deepak Kumar S May 18, 2023June 24, 2026
