Critical MSP capabilities for ITIM: Handling the complexities of modern IT infrastructure Seamless management of modern IT infrastructure assets is easier said than done. With the unpredictable demands of users, organizations face several challenges in achieving modern IT Infrastructure Asset Management (ITIM). It is where Managed Service Providers (MSPs) come in, driving success by addressing the most pressing challenges. Their expertise empowers organizations to maintain a healthy […] Written by Prashanth March 1, 2024July 14, 2025
What is a CMDB (Configuration Management Database)? Why Does It Matter? CMDB (Configuration Management Database) represents a structured repository used to track configuration items, or CIs, across an organization’s IT environment. Each CI might include software packages, physical servers, network components, virtual machines, or even user access credentials. Together, these components and their relationships define how IT services are delivered and maintained. In this blog, you’ll […] Written by PRAVEEN SINHA August 15, 2025August 18, 2025
How to Know When You’ve Outgrown Your Asset Management Solution Managing assets, whether physical equipment, digital files, or operational resources, demands a powerful system to track, maintain, and optimize their use. An asset management solution serves as a foundation for keeping operations running smoothly, providing visibility into resource allocation and performance. However, as businesses expand, an outdated or inadequate asset management solution can hinder progress, […] Written by Gayathri R L May 21, 2025May 21, 2025
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022July 14, 2025
ITSM Software Alternatives 20 Best ManageEngine ServiceDesk Plus Alternatives in 2025 Are you searching for a ManageEngine ServiceDesk Plus alternative? Look no further! We’ve curated a comprehensive list of alternatives that offer comparable functionality. Whether you’re in IT or another industry, these platforms provide robust help desk and customer support features that can be tailored to your specific needs. Our handpicked selection of ManageEngine competitors ensures […] Written by Samaresh Mandal June 21, 2023July 14, 2025
Asset Management Software Alternatives 5 PDQ Inventory Alternatives Software in 2025 PDQ Inventory is a powerful asset management and inventory software that has gained popularity among IT professionals for its robust features and functionality. It offers comprehensive solutions for tracking and managing software and hardware assets, automating inventory tasks, and simplifying network management. As technology evolves and new alternatives emerge, exploring other software options that offer […] Written by Suraj Niyogi June 20, 2023July 4, 2025
ITSM Software Alternatives BMC ITSM vs. ServiceNow vs. Infraon: Evaluating the best ITSM platform IT Service Management (ITSM) solutions are critical in ensuring efficient IT operations and delivering exceptional service experiences in this technology-driven world. With many options available, selecting the perfect ITSM solution requires careful consideration. In this blog, we will examine three leading providers in the market: BMC ITSM, ServiceNow, and Infraon. By exploring their unique features […] Written by Ganesh N Kumar June 19, 2023July 14, 2025
ITSM Software Alternatives Ivanti vs. ServiceNow vs. Infraon in 2025 IT Service Management (ITSM) and IT Operations Management (ITOM) are critical components of managing an organization’s IT infrastructure. While they serve distinct purposes, they are inherently interconnected and provide significant benefits when implemented together. By embracing the integration of these disciplines, organizations can achieve improved IT service quality, operational efficiency, and customer satisfaction. Related blog: […] Written by Samaresh Mandal June 16, 2023March 26, 2025
Asset Management ITAM Pricing Guide & Comparisons PDQ Inventory Pricing Plan & Cost Guide Pricing for IT Asset Management (ITAM) solutions depends on software complexity, the number of users or devices it will be deployed on, the level of support provided, and the additional features and functionalities included. Typically, ITAM software is offered through a subscription-based pricing model, where customers pay a recurring fee for the software license and […] Written by Soumya Nandhakumar June 15, 2023July 7, 2025
Asset Management Software Alternatives Asset Panda vs. Asset Tiger vs. Infraon Modern organizations are faced with the challenge of effectively managing their assets to ensure operational efficiency, cost optimization, and regulatory compliance. An effective asset management platform is the key to addressing these challenges and unlocking the full potential of an organization’s asset portfolio. A powerful asset management platform plays a crucial role in the success […] Written by Suraj Niyogi June 14, 2023July 11, 2025
Asset Management Pricing Guide & Comparisons Atlassian Pricing Plan & Cost Guide In today’s rapidly evolving business landscape, effective management of IT assets is crucial for organizations seeking to optimize their operations and achieve sustainable growth. As companies expand their digital infrastructure, the need for robust IT Asset Management (ITAM) solutions becomes increasingly important. Among the leading providers in this domain is Atlassian, a renowned software company […] Written by Vinutha June 13, 2023September 12, 2025
Asset Management Pricing Guide & Comparisons Software Alternatives ManageEngine AssetExplorer Pricing 2025 In today’s technology-driven world, organizations rely heavily on their IT infrastructure to operate efficiently and stay competitive. However, managing the complex ecosystem of IT assets and ensuring their optimal utilization can be daunting. This is where IT Asset Management (ITAM) steps in as a strategic practice that enables businesses to gain better control over their […] Written by Pon Vijaya Raghvan June 12, 2023September 12, 2025
ITSM Software Alternatives Atlassian vs. ServiceNow vs. Infraon – Choosing the Perfect IT Service Management Solution Choosing the perfect ITSM solution is crucial for organizations as it directly impacts their operational efficiency, customer satisfaction, compliance adherence, and continuous improvement efforts. Organizations can optimize their IT operations, enhance service quality, and stay competitive in a digital world by selecting a solution that aligns with the organization’s specific needs and goals. Related blog: […] Written by Ganesh N Kumar June 9, 2023July 14, 2025
Software Asset Management Software License Management Ethics of Software Waste: How to Reduce Carbon Footprint by Better Managing Software Licenses Software has become an integral part of daily business in a digital-first age. From operating systems and productivity tools to specialized applications, software enables organizations of all sizes to streamline operations and empower employees to enhance how they work. However, with the rapid advancement of technology comes an often overlooked consequence—software waste. Not only does […] Written by Arun Prasath R June 8, 2023February 18, 2025
Cost Management IT Budget Video Blogs IT Cost Optimization: Importance and Best practices Managing IT costs has become the top priority for many organizations in the modern, fast-paced, and fiercely competitive world. The dependence of organizations on IT infrastructure has increased, making it more challenging than ever to control IT costs. IT cost optimization is critical for businesses to remain competitive and agile in today’s rapidly evolving business […] Written by Prashanth June 8, 2023July 7, 2025
ITSM Pricing Guide & Comparisons Freshservice Pricing Guide for 2025 As organizations increasingly rely on IT service management solutions to streamline their operations and enhance customer satisfaction, understanding the costs associated with implementing such software becomes crucial. We will delve into the pricing structure of Freshservice ITSM, examining the various plans and features offered and providing insights into how businesses can leverage this platform while […] Written by Chandana June 7, 2023July 14, 2025