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ITOM - IT OPERATIONS MANAGEMENT
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Assets

SaaS/On-Prem

Improve asset control, monitoring, lifecycle & expenses management
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ITIM/IMS

SaaS/On-Prem

Visualize interface bandwidth/utilization, disks, fans & other hardware health
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SecuRA

On-Prem

Ensure total security with a remote access & privilege platform
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NMS

SaaS/On-Prem

Monitor health & performance of multi-vendor network devices with deep insights
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NCCM

SaaS/On-Prem

Define, authorize & track change/compliance across the network infrastructure
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AIOps

SaaS/On-Prem

Enable superior IT operations & observability with AI/ML power
CUSTOMER SUCCESS
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ITSM

SaaS/On-Prem

Ensure seamless incident management with a ‘workflow automator
TELECOM
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OSS

On-Prem

Reduce business, financial & technical risks with a multi-vendor platform
All-in-one platform
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Infraon Infinity

On-Prem
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An all-in-one platform to infinitely accelerate IT & business transformation

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Suraj Niyogi

Suraj Niyogi

 India, Bengaluru
Web Developer and Illustrator

Suraj Niyogi's articles

1347 min
  1. Asset Management
  2. Infraon Assets
  3. ITAM
  4. Software License Management

IT Asset Management (ITAM) Best Practices

In the fast-paced realm of modern business, efficiently tracking and managing a diverse array of assets, from hardware and software to virtual and non-IT resources, is an imperative task. Implementing a robust IT Asset Management (ITAM) process is the key to achieving this seamlessly. By adopting an ITAM strategy, organizations can unlock a multitude of […]
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infraon aiops 01 min
  1. AI
  2. AIOps
  3. Good Reads

How Infraon AIOPS makes capacity planning a breeze

 In recent years, traditional IT management techniques have found it extremely challenging to navigate the speed and volume of innovation especially when it comes to capacity planning. It has led to the emergence of Artificial Intelligence for IT Operations (AIOps) to enable measurable digital transformation. As companies recognized the vast potential of AI, investments in […]
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enhance customer experience min
  1. AI
  2. Customer Service
  3. Good Reads
  4. MSP

How Managed Service Providers Help Enhance Customer Experience with Personalization

Undoubtedly, in the current market, personalization is key to enhancing customer experiences. Therefore, Managed Service Providers (MSPs) are becoming increasingly sought after for their ability to help deliver personalized services that cater to the specific needs of customers. By leveraging data analytics, cloud technology, AI, and ML, they can provide customized solutions and services that […]
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document management system dms being setup by it consultant working laptop computer office with document directory software archiving searching managing corporate file information min
  1. Asset Management
  2. SaaS
  3. Software License Management

Future of SaaS License Management: 6 Trends to Watch For in 2024

As we look toward 2024, the Software as a Service (SaaS) license management landscape is poised for substantial transformation. Organizations increasingly rely on SaaS solutions for scalability, efficiency, and cost savings. With this shift, staying abreast of the emerging trends in SaaS license management is crucial for companies to maintain a competitive edge. Here are […]
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15704 min
  1. AI
  2. Asset Management
  3. SaaS
  4. Software License Management

How to Streamline Procurement and Renewals with AI-Driven SaaS License Management

Software as a Service (SaaS) is an integral component of the digital-centric world, delivering scalable solutions, remote operability, and financial leanness. Yet, the administration of extensive SaaS licenses presents complex challenges. It necessitates careful tracking of user engagement, renewal processes, adherence to regulatory compliance, and cost optimization strategies. Of course, AI has emerged as an […]
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  1. Cybersecurity
  2. Edge Computing
  3. IoT Devices

The future of IT ecosystems: How IoT and edge computing can pave the way

Historically, IT departments in enterprises have managed centralized data centers. All data would funnel into these hubs to be processed, analyzed, and stored. But, with the rapid deployment of IoT devices, such a centralized approach becomes less feasible. Transmitting vast amounts of data from geographically dispersed devices to a central location introduces latency, costs, and […]
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  1. Digital Employee Experience (DEX)
  2. Good Reads

Lead through change: An IT manager’s guide to digital transformation

It’s been years since the role of an IT manager has transcended traditional boundaries, going beyond maintaining systems. They are now at the nexus of managing sophisticated IT infrastructures that anchor enterprises in an age of relentless technological progression. Digital transformation, in this context, is about fundamentally rethinking how IT infrastructure can serve as a […]
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The Ultimate Guide to IT Asset Management: A Step-by-Step Checklist
  1. Asset Management
  2. ITAM
  3. Video Blogs

The Ultimate Guide to IT Asset Management: A Step-by-Step Checklist

Are you still relying on spreadsheets and a pen-and-paper approach to track your company’s assets? Although using manual procedures to keep track of your equipment makes sense, these asset management methods are outdated and error-prone. In fact, 46% of organizations say that human error is their biggest challenge when it comes to effectively reporting on […]
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Exploring the world of helpdesks: A complete guide
  1. Helpdesk Software
  2. Video Blogs

Exploring the world of helpdesks: A complete guide

A robust IT help desk software has emerged as a critical driver of operational excellence and customer satisfaction. Internally, it promptly resolves technical challenges, fostering a productive and adaptable workforce. Externally, the helpdesk cultivates customer loyalty by delivering rapid and responsive solutions. However, a helpdesk’s performance hinges upon outcomes such as rapid response times, multichannel […]
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  1. ITSM
  2. Pricing Guide & Comparisons

SysAid ITSM Pricing Plan & Cost Guide

Discovering the ideal pricing plan and understanding the costs involved are crucial when considering implementing a service management solution like SysAid ITSM. In this article, we provide a comprehensive pricing plan and cost guide for SysAid, empowering businesses to make informed decisions about their investment. By exploring the various pricing options and delving into the […]
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  1. Asset Management
  2. Software Alternatives

5 PDQ Inventory Alternatives Software in 2024

PDQ Inventory is a powerful asset management and inventory software that has gained popularity among IT professionals for its robust features and functionality. It offers comprehensive solutions for tracking and managing software and hardware assets, automating inventory tasks, and simplifying network management. As technology evolves and new alternatives emerge, exploring other software options that offer […]
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system content management seo application graphic concept1 min
  1. Asset Management
  2. Software Alternatives

Asset Panda vs. Asset Tiger vs. Infraon

Modern organizations are faced with the challenge of effectively managing their assets to ensure operational efficiency, cost optimization, and regulatory compliance. An effective asset management platform is the key to addressing these challenges and unlocking the full potential of an organization’s asset portfolio. A powerful asset management platform plays a crucial role in the success […]
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