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Network infrastructure forms the backbone of any business, big or small. As networks become increasingly complex and critical for operations, the importance of robust network monitoring software has skyrocketed. Network Monitoring Software (NMS) is a crucial tool for IT professionals to ensure their networks’ health, performance, and security. But with so many options available in […]
A robust IT service should include the ITIL problem management process since it is crucial for the long-term supply of services. Understanding the ITIL problem management process flow is vital to any organization when numerous events coincide or the same incident occurs multiple times.  When incidents occur, productivity is hampered, and prompt solutions are offered, […]
  1. Editor's choice
  2. Featured
  3. Infraon Story
In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […]
  1. Digital Employee Experience (DEX)
  2. ITSM
In this digital-everything age, companies must focus on providing a seamless digital employee experience (DEX) to keep their employees engaged and motivated. But first, how many times has it occurred to you recently that DEX is an essential part of IT service management (ITSM)? The fact is that many tend to neglect digital tools used […]
  1. Asset Management
  2. Infrastructure Asset Management
Infrastructure asset management is an essential component of any successful business. It requires planning and thoughtful execution in order to ensure the longevity and efficiency of the organization’s assets. This article will discuss the best practices in infrastructure asset management and how they can help businesses achieve their operational goals. We will also cover the […]
  1. Asset Management
Asset management is an integral part of any business, large or small. Companies can encounter various issues that can impact their operations and profitability without proper management. This article will discuss the top problems caused by poor asset management and how businesses can avoid them. We’ll explore some common concerns that can arise, such as […]
  1. Alternative to VPN
Alternative to VPN: In today’s time where everyone is working from home, one particular term may resonate with one and all, old and young – that is a “virtual private network” or also popularly known as VPN. It ensures that a secure remote access connection is established between employees and the private corporate network. With […]
  1. IT Infrastructure Management
What is IT Infrastructure Management? Are you curious about what an IT infrastructure management tool is and how it can be used to drive innovation within your business?  From choosing which tools are best suited for specific projects to understanding resource utilization patterns throughout the enterprise – learn more about why important companies around the […]
  1. IT Budget
  2. Good Reads
  3. Video Blogs
Whether you are a small business, an enterprise, or a government agency, this guide provides detailed steps to plan and track your IT spending. We’ll explain the key factors when creating an IT budget and provide a comprehensive overview of the available budget templates. We’ll also discuss the importance of tracking and analyzing your IT […]
  1. Asset Management
  2. Fixed Asset Management
  3. Inventory Management
  4. Video Blogs
In business, fixed assets are tangible items with a useful life of more than one year and are used in producing or supplying goods and services. These items range from office furniture, tools, and equipment to property, plant, and equipment. The inventory of these assets must be kept up-to-date and accurate in order to ensure […]
  1. Asset Performance Management
  2. Video Blogs
Asset Performance Management (APM) is critical to any organization’s operational strategy. It is a holistic approach to managing the performance of the physical assets that are essential to a company’s operations. APM is a process that helps organizations to maximize the availability, reliability, safety, and efficiency of their physical assets. This blog will discuss the […]
  1. IT Asset Discovery tools
  2. Video Blogs
In today’s digital age, IT asset discovery software is critical for any business. It helps companies track their IT assets, ensuring they are properly managed and monitored. This article will provide an overview of IT asset discovery software, how it works, and why it is crucial for businesses. We will also discuss the uses, sources, […]
  1. Software Asset Management
  2. Asset Management
What is Software Asset Management? Software asset management (SAM) is the process of managing and optimizing the use of software within an organization. It involves identifying all of the software assets within an organization, including licenses, installations, and usage, and then implementing policies and procedures to manage those assets cost-effectively. The goal of software asset […]
  1. Digital Employee Experience (DEX)
Digital Employee Experience (DEX) is the collection of digital tools, technologies, and services you provide to employees to facilitate daily work. Incorporating the right DEX approach is unquestionable, as it directly impacts employee satisfaction, engagement, and productivity. Empowering your teams with positive digital experiences can enhance their morale and reduce turnover while improving their job […]
  1. ITSM
  2. Catalog Management
  3. Service Catalog
  4. Video Blogs
As the IT landscape continues to evolve, organizations are increasingly turning to service catalogs to streamline their IT operations. A service catalog is an inventory of all the services an IT department offers, typically hardware, software, and services. Organizations can create an IT service catalog to ensure that their IT services and processes are consistent, […]