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ITOM - IT OPERATIONS MANAGEMENT
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Assets

SaaS/On-Prem

Improve asset control, monitoring, lifecycle & expenses management

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ITIM/IMS

SaaS/On-Prem

Visualize interface bandwidth/utilization, disks, fans & other hardware health

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SecuRA

On-Prem

Ensure total security with a remote access & privilege platform

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NMS

SaaS/On-Prem

Monitor health & performance of multi-vendor network devices with deep insights

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NCCM

SaaS/On-Prem

Define, authorize & track change/compliance across the network infrastructure

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AIOps

SaaS/On-Prem

Enable superior IT operations & observability with AI/ML power

CUSTOMER SUCCESS
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ITSM

SaaS/On-Prem

Ensure seamless incident management with a ‘workflow automator

TELECOM
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OSS

On-Prem

Reduce business, financial & technical risks with a multi-vendor platform

All-in-one platform
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Infraon Infinity

On-Prem

An all-in-one platform to infinitely accelerate IT & business transformation

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Featured articles that
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AI-Helpdesk: Beyond Tech Glitches to Customer Delight and Happiness 

The average helpdesk is no longer just a place to report technical issues. It’s becoming the front line in enhancing customer experiences holistically. Helpdesks now play a significant role in shaping a customer’s perception of a brand. The modern AI-Helpdesk agent resolves issues and builds relationships, ensuring customers feel valued and heard.  A recent market […]
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15222 min

How Workflow Automation Frees IT Admins to Maximize Their Potential

In modern business environments, IT administrators help support and maintain the overall technological infrastructure of organizations. With the rise of workflow automation in IT operations, there is a marked increase in productivity and operational performance.  Workflow automation in IT operations refers to the strategic application of technologies to carry out routine, complex tasks that traditionally […]
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What is Asset Performance Management (APM)
  1. Asset Performance Management
  2. Video Blogs

What is Asset Performance Management (APM)

Asset Performance Management (APM) is critical to any organization’s operational strategy. It is a holistic approach to managing the performance of the physical assets that are essential to a company’s operations. APM is a process that helps organizations to maximize the availability, reliability, safety, and efficiency of their physical assets. This blog will discuss the […]
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What is Software Asset Management
  1. Software Asset Management
  2. Asset Management

Software Asset Management

What is Software Asset Management? Software asset management (SAM) is the process of managing and optimizing the use of software within an organization. It involves identifying all of the software assets within an organization, including licenses, installations, and usage, and then implementing policies and procedures to manage those assets cost-effectively. The goal of software asset […]
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DEX 1 1 1
  1. Digital Employee Experience (DEX)

6 Things about Digital Employee Experience (DEX) that all leaders must know

Digital Employee Experience (DEX) is the collection of digital tools, technologies, and services you provide to employees to facilitate daily work. Incorporating the right DEX approach is unquestionable, as it directly impacts employee satisfaction, engagement, and productivity. Empowering your teams with positive digital experiences can enhance their morale and reduce turnover while improving their job […]
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Create an IT Service Catalog with simple steps in 2024
  1. ITSM
  2. Catalog Management
  3. Service Catalog
  4. Video Blogs

Create an IT Service Catalog with simple steps in 2024

As the IT landscape continues to evolve, organizations are increasingly turning to service catalogs to streamline their IT operations. A service catalog is an inventory of all the services an IT department offers, typically hardware, software, and services. Organizations can create an IT service catalog to ensure that their IT services and processes are consistent, […]
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Incident Management 1 1
  1. Incident Management
  2. ITSM

How to choose the right Incident Management software?

Software programs known as incident management solutions assist organizations in managing occurrences, tracking and monitoring incident response activity, and evaluating the performance of their incident response teams. They are crucial to any organization’s incident response strategy and can aid teams in coordinating their efforts, getting in touch with key stakeholders, and preserving their work. To […]
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