The art and science of bridging the goals of IT teams and customer success teams The IT department designs, implements, and maintains the technology backbone of any enterprise’s operations. Their decisions about systems architecture, software deployment, and security directly influence the daily tools and platforms the customer success team uses. In turn, the customer success team, constantly interacting with clients, provides invaluable feedback on system functionalities, performance issues, and user […] Written by Mohitakshi Agrawal October 20, 2023January 22, 2024
How to Know When You’ve Outgrown Your Asset Management Solution Managing assets, whether physical equipment, digital files, or operational resources, demands a powerful system to track, maintain, and optimize their use. An asset management solution serves as a foundation for keeping operations running smoothly, providing visibility into resource allocation and performance. However, as businesses expand, an outdated or inadequate asset management solution can hinder progress, […] Written by Soumya Nandhakumar May 21, 2025February 12, 2026
Transforming Branch IT Infrastructure Management: Leveraging ITSM for Enhanced Localized Support Has IT infrastructure management transformed from traditional on-premises systems to a hybrid ecosystem with cloud-based solutions? What are the primary driving forces behind this evolution, and why is it essential for organizations looking to harness the latest technological advancements for effective branch IT infrastructure management? Systematic management of branch IT infrastructure is paramount. Each branch […] Written by Soumya Nandhakumar November 2, 2023May 21, 2025
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022June 24, 2026
Infraon Assets Why Choose Cloud-Based Asset Management Software in 2025? It is always essential to make sure all your assets and inventory records are accurate and up-to-date. But, the rapid increase of technology such as mobile devices and assets-on-the-go used both within and outside of the office made the asset management process complex. However, with the help of spreadsheets and on-premise solutions, you can manually […] Written by Mohitakshi Agrawal August 23, 2022July 14, 2025
ITOps Remote Asset Monitoring Why is Remote Monitoring & Maintenance Important for Companies? Many business operations and tasks are carried out in a distributed manner in this remote/hybrid and mobile era. From locations throughout the world, managed service providers (MSPs) and their clients are attempting to accomplish more with fewer resources. Any MSP expansion needs a remote monitoring management (RMM) platform to assist efficient techs, happy customers, and […] Written by Mohitakshi Agrawal August 19, 2022December 30, 2024
Asset Management Benefits of Equipment Inventory Management Systems in 2026 Without equipment, you cannot finish the task swiftly. Equipment is the foundation of organizations. Because they are assets that are important to businesses, equipment management is also crucial. Equipment inventory management is the most important aspect of an organization because the equipment needs inventory when it is sent for repair because parts are changed or […] Written by satishkumar August 17, 2022March 6, 2026
ITOps Server Monitoring Software 7 Most Important Key Metrics of Server Monitoring Software Modern-day servers are robust enough to accommodate as many applications and processes as possible. Still, there is a limit to how much load a server can handle. If your business does not heed the server constraints in time, you are bound to suffer from operational loss due to server downtimes. To closely monitor your server […] Written by Soumya Nandhakumar August 12, 2022January 3, 2025
ITIL Software Video Blogs Steps to Implementing ITIL Software for Your Business ITIL Software, which stands for Information Technology Infrastructure Library, embodies a service-oriented approach to automation. Through software solutions, businesses can create a centralized framework that enables them to map, select, deliver, and monitor their IT services with a comprehensive perspective. To help you navigate the process of implementing ITIL V4 software strategies for enhanced efficiency […] Written by Deepak Gupta August 12, 2022July 20, 2023
AWS Monitoring Tool ITOps AWS Monitoring Tool Businesses today know what a cloud migration brings to the table regarding growth and optimization. AWS is the most popular cloud platform for hosting applications of varying complexity. But, with businesses aiming to upscale faster, the deployments tend to become difficult to track. This is one of the many reasons businesses need AWS monitoring tools. […] Written by Sudhakar Aruchamy August 12, 2022July 9, 2025
ITOps Network Availability Monitoring Tools Network Availability Monitoring Tools For any digital service provider, there’s nothing worse than remaining in the dark and responding to network issues only when a customer rings in with a complaint. However, the planning and management needed to remain ahead of such network issues requires consistent monitoring. Network availability monitoring is a crucial aspect of network management and administration […] Written by Deepak Kumar S August 12, 2022August 21, 2023
Infraon Assets Agentless vs. Agent-Based Asset Discovery: Guide 2025 Investments in advanced technology and superior assets are made for a reason, that is, better products and service delivery, all to retain their market position in times of digital transformation. However, getting a solid ROI will prove that the investments were worth including in your budget. Getting the expected returns will mean that each asset […] Written by Soumya Nandhakumar August 3, 2022January 3, 2025
Infraon Assets What are the Major Types of Asset Management in 2026? For your business to be profitable, you should be able to invest in modern technology and tools. Asset management is a compelling investment for any business, but it can be confusing to know where to begin. In this article, we’ll introduce you to the different types of asset management that will be popular in 2023 […] Written by satishkumar August 3, 2022March 6, 2026
Infraon Assets CMMS Vs. EAM: What is the Main Difference in 2025? An effective computerized maintenance management system (CMMS) or enterprise asset management (EAM) solution can be a game-changer for any enterprise that relies on its physical assets to do business. A CMMS/EAM can help reduce costs, improve efficiency and equipment uptime, and enable better decision-making across the enterprise by automating and streamlining maintenance operations. But with […] Written by satishkumar August 2, 2022July 14, 2025
Infraon Assets The key differences between Active and Passive asset discovery IT asset management (ITAM) is a strategic process that encompasses the proactive and reactive management of an organization’s physical, virtual, and cloud-based information technology assets. ITAM aims to optimize the cost, performance, and security of an organization’s IT infrastructure while maximizing its return on investment (ROI). To achieve these objectives, ITAM programs must be designed […] Written by Mohitakshi Agrawal August 2, 2022July 14, 2025
Infraon Assets What is Asset Management Compliance – A Detailed Guide Businesses in each industry abide by the laws and regulations established by governments and regulatory agencies. In addition, the organization may also adopt policies for its internal operations. Failure to comply with responsible asset management compliance can adversely affect an organization. Asset management compliance may be described as the management of assets under the necessary […] Written by Ganesh N Kumar August 2, 2022September 10, 2025
