Steps to Share Your Infraon Experience on G2 Overview: Submitting your first G2 review might seem daunting, but we’re here to make it easy. In this guide, you’ll find simple, step-by-step instructions for posting your review on G2. Your feedback is invaluable, not only to us but also to other customers who rely on honest reviews to make informed decisions. We’ve designed this […] Written by Deepak Kumar S October 17, 2024January 29, 2025
IT Service Desk Explained: Roles, Benefits & Tools for Modern IT Teams Unlike ad-hoc support channels, a service desk operates with defined processes. Requests enter through formal intake paths, move through categorization and assignment, and close with documented outcomes. This structure helps with accountability, reporting, and service quality measurement across IT operations. What Is an IT Service Desk? An IT service desk serves as the central point where users interact with IT for assistance, […] Written by Ganesh N Kumar February 20, 2023June 24, 2026
Comparing SNMP-Based and API-Based Network Monitoring Tools Networks generate enormous volumes of data every second. Network monitoring tools determine how that data is collected and analyzed defines the stability of IT operations. Two major frameworks dominate network observability today: SNMP-based and API-based monitoring. Both gather metrics, track uptime, and surface alerts, but their approaches differ in architecture, scalability, and integration depth. How […] Written by Deepak Kumar S November 14, 2025November 14, 2025
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022June 24, 2026
ITIL Software Video Blogs Steps to Implementing ITIL Software for Your Business ITIL Software, which stands for Information Technology Infrastructure Library, embodies a service-oriented approach to automation. Through software solutions, businesses can create a centralized framework that enables them to map, select, deliver, and monitor their IT services with a comprehensive perspective. To help you navigate the process of implementing ITIL V4 software strategies for enhanced efficiency […] Written by Deepak Gupta August 12, 2022July 20, 2023
AWS Monitoring Tool ITOps AWS Monitoring Tool Businesses today know what a cloud migration brings to the table regarding growth and optimization. AWS is the most popular cloud platform for hosting applications of varying complexity. But, with businesses aiming to upscale faster, the deployments tend to become difficult to track. This is one of the many reasons businesses need AWS monitoring tools. […] Written by Sudhakar Aruchamy August 12, 2022July 9, 2025
ITOps Network Availability Monitoring Tools Network Availability Monitoring Tools For any digital service provider, there’s nothing worse than remaining in the dark and responding to network issues only when a customer rings in with a complaint. However, the planning and management needed to remain ahead of such network issues requires consistent monitoring. Network availability monitoring is a crucial aspect of network management and administration […] Written by Deepak Kumar S August 12, 2022August 21, 2023
Infraon Assets Agentless vs. Agent-Based Asset Discovery: Guide 2025 Investments in advanced technology and superior assets are made for a reason, that is, better products and service delivery, all to retain their market position in times of digital transformation. However, getting a solid ROI will prove that the investments were worth including in your budget. Getting the expected returns will mean that each asset […] Written by Soumya Nandhakumar August 3, 2022January 3, 2025
Infraon Assets What are the Major Types of Asset Management in 2026? For your business to be profitable, you should be able to invest in modern technology and tools. Asset management is a compelling investment for any business, but it can be confusing to know where to begin. In this article, we’ll introduce you to the different types of asset management that will be popular in 2023 […] Written by satishkumar August 3, 2022March 6, 2026
Infraon Assets CMMS Vs. EAM: What is the Main Difference in 2025? An effective computerized maintenance management system (CMMS) or enterprise asset management (EAM) solution can be a game-changer for any enterprise that relies on its physical assets to do business. A CMMS/EAM can help reduce costs, improve efficiency and equipment uptime, and enable better decision-making across the enterprise by automating and streamlining maintenance operations. But with […] Written by satishkumar August 2, 2022July 14, 2025
Infraon Assets All you need to know about Asset Management in Healthcare As a key decision maker in a healthcare organization, you have to deal with a lot of expensive assets to deliver quality care on a daily basis. From ECG equipment and pacemakers to MRI machines and laboratory microscopes, all these assets can impact the way your doctor/nurse/physician assistant provides the treatment. But how do you […] Written by Soumya Nandhakumar August 2, 2022October 29, 2025
Infraon Assets The key differences between Active and Passive asset discovery IT asset management (ITAM) is a strategic process that encompasses the proactive and reactive management of an organization’s physical, virtual, and cloud-based information technology assets. ITAM aims to optimize the cost, performance, and security of an organization’s IT infrastructure while maximizing its return on investment (ROI). To achieve these objectives, ITAM programs must be designed […] Written by Mohitakshi Agrawal August 2, 2022July 14, 2025
Infraon Assets What is Asset Management Compliance – A Detailed Guide Businesses in each industry abide by the laws and regulations established by governments and regulatory agencies. In addition, the organization may also adopt policies for its internal operations. Failure to comply with responsible asset management compliance can adversely affect an organization. Asset management compliance may be described as the management of assets under the necessary […] Written by Ganesh N Kumar August 2, 2022September 10, 2025
Infraon Assets 2026 Guide: Asset Management in the Education Sector Introduction Hey there. What do you feel about taking a trip back in time? Let’s say we go back 20 years; you probably remember seeing your school’s shelves and cupboards brimming and overflowing with records and books. And below it would be the years or categories. Having to scour through the load would take a […] Written by satishkumar July 29, 2022March 6, 2026
ITSM What are the components of Wi-Fi? There are two different types of Wi-Fi solutions – Indoor solution, and Outdoor solution. Indoor solution: Indoor wireless is used to provide wireless coverage inside the house, an office, or a factory. There are many wireless data standards that have been introduced for wireless access points and wireless router technology. New standards have been created to accommodate the increasing […] Written by Ramesh Pratap Tiwari July 27, 2022June 24, 2026
Infraon Assets Asset Lifecycle: Definition & Key Stages in 2025 Revenue is a term indispensable in corporate talk. As it’s the largest number on the profit and loss statement for the company, revenue is frequently referred to as “the top line.” And business owners and managers are very attentive to this statistic. Businesses in all asset-intensive industries, particularly the power and utility sectors, are under […] Written by Deepak Kumar S July 26, 2022September 30, 2025
