What are Operational Support Systems (OSS) in Telecom? Introduction: Understanding OSS in Telecom The telecom industry has undergone a massive transformation due to increasing demand for high-speed connectivity, next-generation network infrastructure, and seamless service delivery. To keep up with this complexity, telecom service providers rely on operational support systems—a suite of specialized software solutions designed to manage, monitor, and optimize networks and services. […] Written by Deepak Kumar S April 24, 2025August 11, 2025
The Future of VLANs: Are They Still Relevant in Modern Networking? VLANs (Virtual Local Area Networks) have long been essential in networking, allowing network segmentation to improve security, efficiency, and traffic management. Traditionally, VLANs helped organizations optimize their IT infrastructure by isolating devices within a network, reducing congestion, and enhancing security. Today, VLANs remain critical for maintaining stability and performance as networks grow more complex with […] Written by Soumya Nandhakumar March 27, 2025March 25, 2026
How RMM Tools Help IT Managers & MSPs Drive Transformation Managing multiple vendors in an IT ecosystem can be daunting and fraught with risks. From the complexities of contract negotiations and renewals to the compliance challenges, the process is often time-consuming. In such a scenario, RMM Tools can help, a unified, scalable solution that can streamline various aspects of IT and network infrastructure, reducing the […] Written by Mohitakshi Agrawal January 25, 2024July 4, 2025
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022July 14, 2025
Infraon Assets 2026 Guide: Asset Management in the Education Sector Introduction Hey there. What do you feel about taking a trip back in time? Let’s say we go back 20 years; you probably remember seeing your school’s shelves and cupboards brimming and overflowing with records and books. And below it would be the years or categories. Having to scour through the load would take a […] Written by satishkumar July 29, 2022March 6, 2026
ITSM What are the components of Wi-Fi? There are two different types of Wi-Fi solutions – Indoor solution, and Outdoor solution. Indoor solution: Indoor wireless is used to provide wireless coverage inside the house, an office, or a factory. There are many wireless data standards that have been introduced for wireless access points and wireless router technology. New standards have been created to accommodate the increasing […] Written by Ramesh Pratap Tiwari July 27, 2022September 30, 2025
Infraon Assets Asset Lifecycle: Definition & Key Stages in 2025 Revenue is a term indispensable in corporate talk. As it’s the largest number on the profit and loss statement for the company, revenue is frequently referred to as “the top line.” And business owners and managers are very attentive to this statistic. Businesses in all asset-intensive industries, particularly the power and utility sectors, are under […] Written by Deepak Kumar S July 26, 2022September 30, 2025
Channel sales Why is channel sales important? In today’s Geo Economics and a truly globalized world, it has become easier for products and services to reach consumers and industry alike. To reach the customers and consumers directly can be expensive and an operational challenge as it would require a large workforce to sell, deploy, and service the products/ services. For a growing […] Written by Mohitakshi Agrawal July 20, 2022March 20, 2025
Infraon Assets Best practices for effective asset tagging in 2025 When your company has hundreds or even thousands of physical assets, it’s essential to know where these assets are located and their operational status. Otherwise, you have to deal with outages and compliance issues that can create drastic business implications. From computer monitors to industrial equipment, tracking and controlling your assets with asset tags is […] Written by Soumya Nandhakumar July 19, 2022July 14, 2025
Infraon Assets Asset Management Checklist – A Complete Guide for 2026 Although managing assets can be a difficult chore, it is undoubtedly a crucial one. Therefore, asset management software can aid your firm in effectively managing its assets. The main objective of asset management is to increase the longevity and dependability of assets and individual components, which also has the added benefit of lowering additional costs […] Written by satishkumar July 19, 2022March 6, 2026
Infraon Assets Asset Tagging : What it is & Why is it Important Are you a company that has assets in the hundreds? Maybe even in the thousands? If so, knowing the location and operational status of your company’s physical assets is imperative. It may sound repetitive, but we can’t overstate that your company’s profitability depends on being able to identify, manage, and control all of your assets. […] Written by Ganesh N Kumar July 15, 2022May 21, 2025
Infraon Assets Key Benefits of Fixed Asset Auditing & Tracking Asset management is an evolving process as enterprises face increasing compliance and regulatory requirements. Enterprises also continue to expand their asset inventory as part of their growth and work with multiple vendors and third parties. This diverse range of assets is best managed with a centralized asset management platform that covers asset monitoring, including accurate […] Written by Ganesh N Kumar July 14, 2022July 14, 2025
Infraon IMS ITOps What is QoS Quality of Service (QoS) uses methods or technologies on networks to control traffic and ensure the performance of critical applications with limited network capacity. It enables organizations to adjust their overall network traffic by prioritizing specific high-performance applications. Your internet connection is like a highway where different types of vehicles travel to reach their destination. […] Written by Sudhakar Aruchamy July 13, 2022December 30, 2024
Helpdesk Software How Helpdesk Software Benefits Your Business in 2025 Having a unified central helpdesk software has multidimensional benefits for businesses. Helpdesk software offers a robust solution by creating a definite workflow to raise tickets and seek interventions. This is much better than having disparate systems with no role definitions as such. Customer interactions help cement relations, ultimately contributing to brand building in a big […] Written by Deepak Gupta July 8, 2022July 9, 2025
ITOps Uptime Monitoring Software Reasons Why Website Uptime Monitoring is Important for Your Business Uptime is defined as the time during which the system is functioning well without any failures. Uptime monitoring is the standard of the metric measured in percentage that determines the reliability or stability of the system. The long uptime for any system is good as it works efficiently and doesn’t require any administrative assistance or […] Written by Soumya Nandhakumar July 8, 2022July 7, 2025
