What Are the Top Network Automation Trends In 2025? It is the time of the year when we revisit our carefully written 2025 New Year resolutions list and frown at how we could not stick to it religiously. Letting the everyday demands of life and work get in its way. It isn’t amusing to realize we are not committed to our boldly written, heartfelt […] Written by Arun Prasath R February 22, 2024July 4, 2025
Learn ITSM and ITOM Key Differences and Similarities ITSM and ITOM are two of the most critical concepts to understand when managing an IT department. Although both are related to IT management, key differences and similarities between the two must be understood to maximize efficiency and ensure customer service. In this article, we will explain the key differences and similarities between ITOM and […] Written by Deepak Kumar S February 20, 2023March 26, 2025
IT Operations Management ITIL: A Complete Guide to the ITIL Framework & ITOM Best Practices (2026) What Is IT Operations Management in ITIL? IT Operations Management ITIL (ITOM) refers to the activities, processes, and tools used to manage and maintain an organization’s IT infrastructure. In the ITIL framework, ITOM focuses on ensuring that technology components like servers, networks, applications, and data centers run reliably and efficiently on a day-to-day basis. Definition […] Written by Sudhakar Aruchamy March 5, 2026March 6, 2026
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022July 14, 2025
ITOps Network Performance Monitor Importance of Network Performance Monitoring Tools 2025 The importance of Network Performance Monitoring Tools is even greater now because of increasing network complexity. Network management has become one of the most crucial aspects of a business. Without effective network management, it is impossible to have a productive workplace, zero downtime, and zero network failures. Network management makes high network availability a reality. […] Written by Deepak Kumar S April 18, 2022June 18, 2025
ITOps Network Performance Monitor Types of Network Performance Monitoring Tools Modern networks are complex. Their complexity is increasing daily. As much as this complexity solves modern-day problems, it may also give rise to many. Adding to the complexity is that networks have become the backbone of an organization. With remote working increasing, organizations are relying on networking infrastructure, network performance monitoring tools and technologies. Why […] Written by Deepak Kumar S April 18, 2022March 27, 2025
ITOps Top Benefits of Application Performance Monitoring for Banks 2025 Monitoring business-critical applications is just as vital as deploying them since their performance directly impacts your ability to meet business goals. When it comes to the banking industry, ensuring superior application performance monitoring of applications is crucial to enabling smooth banking operations. But it’s also complex since banks deploy interconnected applications across on-premise and cloud. […] Written by Ganesh N Kumar April 13, 2022January 6, 2025
AIOps Yes, Robotic Process Automation Beneficial to the Telecom Despite the fact that the telecom industry is constantly growing, it has been struggling to provide cutting-edge user experiences and meet the growing demands of operational agility. Telecom companies are constantly seeking better viable choices to reduce operational expenses, increase agility, and improve efficiency. This is where emerging technologies like Robotic Process Automation (RPA) can […] Written by satishkumar April 1, 2022December 30, 2024
Asset Management Common Software Asset Management (SAM) mistakes made by organizations of all sizes Introduction Software Asset Management (SAM) is the key to getting full value and extracting the full potential from software investments. SAM ensures that organizations are not using unnecessary software licenses and also not paying more for software licenses that can be procured for less. SAM is not a one-time activity. It is an ongoing process. […] Written by Deepak Gupta March 29, 2022March 21, 2025
Asset Management Software Asset Management Challenges you will face while adopting SAM (Software Asset Management) SAM (Software Asset Management) adoption is not a walk in the park, as organizations face many hurdles. SAM is an essential aspect of a company’s cost-optimization and revenue-generation strategy and has evolved beyond just managing software licenses. Traditionally, it focused on counting the number of licenses and software entitlements. However, with the rise of hybrid […] Written by Mohitakshi Agrawal March 29, 2022March 21, 2025
ITOps Network Performance Monitor Is it harmful when your network performance monitoring tools don’t see everything? Using network management tools, administrators monitor and control a network. A network is monitored for any ongoing performance or fault issues. Because networks are complex, administrators rely on such automated solutions. Why are network performance monitoring tools important? Performance monitoring is an everyday activity for network administrators. Identifying bandwidth utilization, network congestion, availability, uptime, and […] Written by Sudhakar Aruchamy March 29, 2022November 27, 2024
ITOps Network Performance Monitor Top 3 Network Performance Monitoring Tools in 2025 Today, organizations need to stay protected and optimized for network performance monitoring, security, and load. Without the right network performance tool, an organization cannot function efficiently, and its service-level agreements cannot be fulfilled. Customers may not be satisfied with the timeliness of the products and services, and sales, engineering, support, and customer acquisition teams may […] Written by Sudhakar Aruchamy March 29, 2022March 27, 2025
ITSM How to choose the best-fit ITSM software for your fast-growing Tech start-up? Choosing the right IT service management (ITSM) software for your company is crucial since it directly impacts your end-to-end IT service delivery. And, if you’re a start-up, you need to be especially cautious about the software you use. If you choose the wrong IT helpdesk software that doesn’t match your organization’s requirements, you might waste […] Written by Deepak Kumar S March 26, 2022July 14, 2025
Asset Management ITAM How effectively does your IT Asset Management (ITAM) process handle all your top priorities? In a nutshell, IT asset management is the overall process of ensuring seamless and secure asset lifecycles in your IT ecosystem. An effective IT asset management process helps businesses of all sizes to monitor and manage their assets using a systematic approach. With a proven ITAM process, organizations can improve the productivity and efficiency of […] Written by Mohitakshi Agrawal March 8, 2022March 21, 2025
Asset Management ITAM A look at the must-have features of an IT Asset Management (ITAM) software Tracking and managing IT assets across numerous departments takes significant time and effort, especially if your company uses a manual IT asset management process. This is why businesses turn to ITAM software tools instead of manually managing their IT assets. However, not all IT asset management solutions offer the same benefits. To experience the advantages […] Written by Mohitakshi Agrawal March 8, 2022April 17, 2025
Asset Management Software Asset Management Top Benefits of Software Asset Management (SAM) The dynamic business world runs on two things – its assets and its liabilities. Therefore, an efficient business is incomplete without implementing software for IT asset management tools in the long run. The pandemic has been a harsh reality, but it is a blessing for many. The global business asset has grown by 11%. They […] Written by Sudhakar Aruchamy March 4, 2022July 7, 2025
