Infraon blogs

Expert Insights on ITOps
and Customer Success

Featured on Infraon Blogs

the role of predictive analytics in it infrastructure optimization

The Role of Predictive Analytics in IT Infrastructure Optimization

Predictive analytics uses data, patterns, and trends to forecast future events, helping IT teams make smarter, faster decisions. In the world of IT, where downtime and performance issues can cost businesses time and money, having predictive insights is a game-changer. When applied to IT infrastructure optimization, it allows teams to identify bottlenecks, predict failures, and […]
Written by
hero img

Software Asset Management system for Modern Businesses

Managing software has become one of the most pressing challenges for modern organizations. Licenses span SaaS subscriptions, on-premise tools, and hybrid deployments, each carrying costs and compliance risks. Without structured oversight, audits turn into costly disruptions and budgets bleed through unused applications.  This is why asset management software for small business and enterprise platforms alike […]
Written by

Unlock the power of
Infraon Infinity

One platform for ITSM, helpdesk & asset management

Start free trial

Latest blog posts

VIEW ALL

Customer Support Vs Customer Service Whats the Difference Infraon
  1. Customer Support

Customer Support Vs Customer Service in 2025: Explained

A great customer experience mostly depends on customer service and customer support. When effectively implemented, they promote client loyalty and higher recurring income. Organizations must understand customer support and customer service to expand their business. By understanding both, you’ll be able to communicate job responsibilities more precisely to your staff, make wiser hiring decisions, decrease […]
Written by
A Guide to Office Asset Management Solution in 2022 Infraon
  1. Asset Management

The Ultimate Guide to Office Asset Management Solutions in 2025

Most inventory management systems today include a core set of features and functions, such as asset tracking identifiers, hardware tools for reading the identifiers, documentation and reporting processes, and asset management solutions designed to collect and synthesize inventory data. You can use office asset management software to ensure that every part of your company runs […]
Written by
Why Fixed Asset Management is Important and How to Automate It
  1. Asset Management

Why Fixed Asset Management is Important and How to Automate It?

A centralized mechanism for managing company assets not only streamlines inventory management but also lays down procedures and SOPs that increase the efficiency of all business operations.  Fixed asset management (FAM) has been in place for several years. Still, with the introduction of automation, business owners’ control over their assets is remarkable and noteworthy.  Here […]
Written by
support community aid help team assistance concept1 min
  1. Helpdesk Software
  2. Software Alternatives

Elevate Helpdesk System: 10 Niche Solutions to Explore

Businesses rely on customers. That is a simple truth. Even as organizations develop products and offer multiple services, they look for customers who buy what they sell. Without the revenue generated by this transaction, how would they grow and develop more products to sell? Customers fulfill a fundamental need for businesses to thrive and flourish. […]
Written by
Help Desk metrics to measure support performance Infraon
  1. Helpdesk Software

A Close Look Into Helpdesk Metrics & Service Desk KPIs

How can you deliver quality support, retain existing customers, and expand your customer reach without measuring customer support performance and identifying areas for improvement?  You can’t, at least not to the optimal level that today’s customers expect. Helpdesk metrics are essential tools that measure the performance of a support team. By analyzing these metrics, businesses […]
Written by

View all

Read by category

VIEW ALL

TOP PICKS IN “CUSTOMER SUCCESS”

View all in “Customer Success”

Asset Management 1 1
  1. Asset Management

Top 5 Asset Management Optimization Techniques For 2025

The asset management industry is becoming increasingly important for companies to maximize their techniques to stay competitive. As asset management technology progresses, so do all the techniques and strategies used to maximize profits and optimize asset management.    This blog covers the top five asset management optimization techniques for 2025 and provides insights on implementing them […]
Written by
What is a Fixed Assets Management System?
  1. Asset Management
  2. Fixed Asset Management
  3. Video Blogs

What is a Fixed Assets Management System?

A Fixed Assets Management System is a comprehensive software solution or framework designed to assist businesses in effectively tracking, managing, and optimizing their fixed assets. Fixed assets are long-term resources that a company owns and uses to support its operations or generate income. These assets typically have a significant value and are expected to provide […]
Written by
Causes of Data Center Outages and How to Overcome Them 1
  1. Network Configuration Management
  2. Infraon IMS

Causes of Data Center Outages and How to Overcome Them

With the increasing computing requirements and complexity of data center systems, unplanned downtime has become a severe threat to enterprises in terms of process violations, revenue losses, and reputational issues. Although data center failures are quite common, it can be difficult to predict every scenario that might have a severe impact on the expansion of […]
Written by
Book a Demo Start Free Trial