Good Reads

20119 min
  1. AI
  2. Good Reads

5 Ways Insurance Companies Enhance IT Staff Productivity

Boosting IT productivity in insurance companies presents unique challenges due to the complexity of their IT infrastructure and the strict regulatory framework they must navigate. The IT environments of these firms consist of numerous legacy systems, varied data sources, and workflows that are closely linked with business operations. Related blog: IT workflow automation: Empowering telcos […]
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Telecom network management
  1. Good Reads
  2. Network Configuration Management
  3. Network Management
  4. Network Performance Monitor

How to Streamline Telecom Network Management with GenAI 

Telecom has been a low-margin and high-spend industry. The profit by the top 10 operators since 2019 has just increased by 2.7%, while continuous spending is going to roll out 5G networks. Amidst the high competition, effective solutions are needed to recover and power through.  Telecom network management is a critical yet complex task that […]
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everything you need to know about network configuration managers
  1. Good Reads
  2. Network Configuration Management
  3. Network Monitoring System

Everything you need to know about Network Configuration Managers

Network Configuration Managers (NCMs) have emerged as crucial tools for simplifying complex network infrastructures and ensuring optimal performance. This blog aims to provide a comprehensive overview of NCMs, their benefits, and how NCM solutions can help your business. Related blog: Role of Configuration Management in Network Management What is a Network Configuration Manager? A Network […]
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14483 min
  1. AI
  2. AIOps
  3. Good Reads

AIOps is Here – and BSFI Will Never Be the Same

The BFSI industry is undergoing a huge transformation – driven by Artificial Intelligence for IT Operations (AIOps). The timing couldn’t be more appropriate as financial institutions grapple with increasing IT complexity, stringent regulatory requirements, and the need for seamless operations. The reality is that the industry is characterized by a high volume of transactions, stringent […]
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160129 min
  1. AI
  2. Asset Management
  3. Good Reads
  4. ITAM
  5. Return on Investment

How Financial Institutions Can Maximize the ROI of IT Assets

In the financial sector, managing IT assets can present a complex set of barriers due to the industry’s complexity and regulatory demands. Management strategies can greatly enhance the Return on Investment (ROI) of these assets. After all, the financial industry operates in a highly regulated environment that demands rigorous oversight and compliance. The range of […]
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6987 min
  1. Good Reads
  2. ITOps
  3. Network Management
  4. Network Performance Monitor

Role of Configuration Management in Network Management

Network management ensures optimal network operation, maintenance, and administration through various activities and protocols. A key element is configuration management, which involves the detailed recording and updating of information related to an enterprise’s hardware and software, such as network addresses, firmware versions, and software configurations. This process is crucial for maintaining system organization, documentation, and […]
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129416 min
  1. Good Reads
  2. Remote Asset Monitoring
  3. Server Monitoring Software

Must-Have Features of Endpoint Management Software

As the digital workspace expands, so does the complexity of managing it. Endpoint management software simplifies this complexity and safeguards the network against potential threats. Basically, endpoint management is a strategic approach to overseeing all the devices within a network. So, the importance of selecting the right endpoint management software cannot be overstated, as it […]
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17675 min
  1. AI
  2. Customer Support
  3. Good Reads

AI Agent Assistance for Customer Support: Everything You Should Know

Bringing in Artificial Intelligence (AI) into customer support functions has become increasingly crucial. AI agent assistance represents a mix of human expertise and AI capabilities, aiming to enhance the quality and speed of customer service. It streamlines support operations while measurably improving customer experience by providing timely, accurate, and personalized assistance. Related blog: Transforming Customer […]
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gen ai based agents 01
  1. AI
  2. Good Reads

How Gen-AI based agents simplify the lives of IT admins

IT administrators shoulder numerous responsibilities to ensure the smooth operation of technology infrastructures. These include managing networks, data security, and system updates. However, the complexity of modern IT environments often makes these tasks overwhelming due to the sheer volume of work, presenting a huge challenge. Gen-AI offers a transformative solution by streamlining these processes and […]
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