How to Know When You’ve Outgrown Your Asset Management Solution Managing assets, whether physical equipment, digital files, or operational resources, demands a powerful system to track, maintain, and optimize their use. An asset management solution serves as a foundation for keeping operations running smoothly, providing visibility into resource allocation and performance. However, as businesses expand, an outdated or inadequate asset management solution can hinder progress, […] Written by Gayathri R L May 21, 2025February 12, 2026
Comparing Open-Source vs. Proprietary ITSM Platforms Efficient IT Service Management (ITSM) is essential for organizations to manage their IT infrastructure, streamline operations, and improve service delivery. ITSM platforms are the backbone of these efforts by providing tools for incident management, service requests, asset tracking, and more. ITSM platforms help organizations maintain high operational standards while ensuring seamless interaction between the IT […] Written by Sachin Kumar March 17, 2025March 17, 2025
Achieve ITSM Efficiency with IT Manager & MSP Collaboration The IT ecosystem has seen unprecedented changes in recent years. With the advent of cloud computing, distributed architectures, and continuous technological innovations, managing and delivering ITSM efficiency has become complex. This complexity has made the collaboration between IT managers and ITSM Managed Services Providers (MSPs) increasingly crucial. Related blog: How MSPs play an invaluable role […] Written by Iranna B. Sollapur February 22, 2024July 4, 2025
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022July 14, 2025
Good Reads Helpdesk Software ITAM ITIM ITSM What are Operational Support Systems (OSS) in Telecom? Introduction: Understanding OSS in Telecom The telecom industry has undergone a massive transformation due to increasing demand for high-speed connectivity, next-generation network infrastructure, and seamless service delivery. To keep up with this complexity, telecom service providers rely on operational support systems—a suite of specialized software solutions designed to manage, monitor, and optimize networks and services. […] Written by Shikhar Srivastava April 24, 2025August 11, 2025
Good Reads The Importance of SOC 2 Certification for Building Customer Trust Companies entrust service providers with sensitive data like customer records, financial details, and intellectual property, which demand rigorous security and reliability. SOC 2 certification (Service Organization Control 2), developed by the American Institute of Certified Public Accountants (AICPA), is a globally recognized standard that validates an organization’s commitment to data protection and operational excellence. For SaaS, […] Written by Aishwarya R April 23, 2025June 18, 2025
Good Reads Workflow Automation Why Automation Only Works When Someone Owns the Outcome Here’s the automation dream: click a button, walk away, sip coffee, bask in the glow of flawless execution. Servers behave. Pipelines hum. Metrics sparkle. Nobody panics. Even market studies say it’s worth big bucks. For instance, even the global intelligent process automation market is expected to reach over $25.9 billion by 2027. Reality, of course, […] Written by Soumya Nandhakumar April 21, 2025April 21, 2025
Asset Management The Importance of Reporting in Asset Management Effective asset management reporting is crucial for organizations aiming to optimize resource utilization, minimize costs, and maintain operational efficiency. Central to this process is robust reporting, which provides actionable insights into asset performance, utilization, and lifecycle management. This blog delves into the significance of reporting in asset management, exploring various report types, key components, benefits, […] Written by Suraj Niyogi April 18, 2025April 18, 2025
Asset Management Telcom The Impact of Digital Transformation in Telecom Introduction: Understanding Digital Transformation in Telecom The telecom industry is at the forefront of digital transformation, driven by rapid technological advancements, evolving customer demands, and an increasingly competitive market. Digital transformation in telecom is not just about adopting new technologies; it’s about redefining business models, enhancing operational efficiency, and improving customer experience. With the rise […] Written by Aswin V P Ram April 14, 2025August 18, 2025
Asset Management Asset Tracking Barcode Asset Management Inventory Management Buying an Inventory Tagging System: What You Should Know An inventory tagging system is essential for businesses to track and manage stock efficiently. By attaching unique tags or labels to each item, companies can maintain accurate inventory data, reduce errors, and improve overall efficiency. This ensures seamless order fulfillment and prevents stock shortages or overstocking, which can impact business operations. A well-structured inventory labeling […] Written by Abhirup Sarkar April 11, 2025April 11, 2025
Asset Management Asset Tracking Barcode Asset Management Inventory Management The Importance of IT Inventory Audits Introduction: The Importance of Inventory Audits IT Inventory Audits are critical in ensuring that businesses maintain accurate records of their assets, reducing financial risks and operational inefficiencies. These audits help companies verify stock levels, prevent losses, and optimize resource allocation. Proper inventory management, supported by regular stock audits, contributes directly to profitability by reducing waste, […] Written by Prakash Bhat April 7, 2025April 11, 2025
Asset Lifecycle Management Asset Maintenance Software Asset Management Good Reads 5 Benefits of an IT Asset Disposition Plan Introduction: Understanding IT Asset Disposition (ITAD) IT asset disposition plan (ITAD) is the process of securely managing and disposing of outdated or unwanted IT equipment, such as computers, servers, and networking devices. It ensures that sensitive data is permanently erased, hardware is either recycled or repurposed, and disposal follows environmental regulations. A proper IT asset […] Written by Manish Mohan April 4, 2025April 11, 2025
IT Infrastructure Management IT Planning ITSM The Shift to Proactive IT Management: How Infraon Leads the Way For years, businesses relied on a reactive IT management approach, also known as the break-fix model—only addressing problems after they occurred. This method often led to unpredictable downtime, rising costs, and a struggle to scale with growing business needs. Without proactive monitoring, issues could escalate, causing major disruptions. This is where proactive IT management comes […] Written by Gayathri R L March 31, 2025June 18, 2025
Good Reads ITOps Network Configuration Management Network Management Network Monitoring System The Future of VLANs: Are They Still Relevant in Modern Networking? VLANs (Virtual Local Area Networks) have long been essential in networking, allowing network segmentation to improve security, efficiency, and traffic management. Traditionally, VLANs helped organizations optimize their IT infrastructure by isolating devices within a network, reducing congestion, and enhancing security. Today, VLANs remain critical for maintaining stability and performance as networks grow more complex with […] Written by Prashanth March 27, 2025June 18, 2025
Good Reads Workflow Automation Workato vs MuleSoft: Which Automation Tool is Suitable? In today’s fast-paced business world, automation tools are essential for streamlining workflows and boosting efficiency. Workato and MuleSoft are two leading solutions offering unique features to meet diverse business needs. Whether you’re looking for easy integration or advanced customization, we at Infraon firmly believe that choosing the right tool can make all the difference. Let’s […] Written by Muddada Shyam Sunder March 24, 2025April 1, 2025
SaaS Software License Management SaaS Subscription Management: A Detailed Guide SaaS subscription management is all about software companies’ tools and processes to handle billing and customer relationships throughout the customer journey. It goes beyond basic recurring billing by supporting more complex pricing models, helping businesses manage subscriptions more effectively. In today’s market, subscription management has become a must-have for companies offering software as a service […] Written by Sanjiv Vaigankar March 21, 2025April 30, 2025
