ITOps Top 25 SaaS Management Platforms SaaS Management Platforms (SMPs) are game-changers for organizations managing multiple software subscriptions. They simplify control, cut unnecessary costs, enhance security, and allow easy scalability. By offering clear insights into usage and expenses, Infraon’s SMP empowers businesses to make smarter decisions, making them a must-have for any SaaS organization looking to thrive. Related blog: A Ten-Point […] Written by Nayeema Tabassum November 13, 2024March 13, 2025
Good Reads Network Configuration Management Network Management Network Performance Monitor How to Streamline Telecom Network Management with GenAI Telecom has been a low-margin and high-spend industry. The profit by the top 10 operators since 2019 has just increased by 2.7%, while continuous spending is going to roll out 5G networks. Amidst the high competition, effective solutions are needed to recover and power through. Telecom network management is a critical yet complex task that […] Written by Nayeema Tabassum July 8, 2024December 30, 2024
Good Reads Vendor Management Importance of Vendor Management for Telecom The telecom industry is undergoing a period of phenomenal transformation. This transformation is driven by factors like the surging demand for 5G, the Internet of Things (IoT), and ever-changing customer expectations. Telecom companies are constantly on their toes to deliver cutting-edge solutions. Amidst this, one often overlooked aspect holds immense significance: Vendor management services for […] Written by Nayeema Tabassum May 29, 2024April 10, 2025
Good Reads Remote Access RMM(Remote Monitoring and Management) How to Pick the Perfect Remote Monitoring and Management Software for Your Network The reliance on network infrastructure has become more pronounced than ever since the pandemic. As businesses are routing to hybrid work models, the need for a robust Remote Monitoring and Management (RMM Software) is of prime importance. The consequences of network downtime that leads to security breaches are not just operational; they can be financially […] Written by Nayeema Tabassum May 10, 2024June 26, 2024
Good Reads MSP Remote Access RMM(Remote Monitoring and Management) Six Signs You Must Leverage a New RMM Tool as an MSP A Remote monitoring and management (RMM) tool forms the backbone of modern managed service providers (MSPs). The Best RMM tool gives MSP technicians valuable capabilities to oversee client IT infrastructure efficiently, ensuring smooth operations, proactive issue resolution, and robust security. Importance of RMM Tools for MSPs RMM tools streamline MSP workflows, providing real-time insights into […] Written by Nayeema Tabassum March 26, 2024April 14, 2025
Good Reads MSP Remote Access RMM(Remote Monitoring and Management) Best Practices for Remote Monitoring and Management for MSPs in 2025 The shift towards remote work has accelerated significantly. The recent statistics from FlexJobs indicate that 8 in 10 people work remotely. These stats emphasize the critical role of Remote Monitoring and Management in 2025 in ensuring the seamless functioning of IT infrastructures for MSPs. However, RMM is not a static service that can be delivered […] Written by Nayeema Tabassum March 19, 2024January 6, 2025
Helpdesk Software IT Ticket Software Alternatives Ticket Management 20 Best Helpdesk Ticketing Systems & Tools in 2025 The basis of any successful customer service department is a responsive helpdesk ticketing system. As the world heads into 2025, the landscape of these systems is more innovative than ever, providing features that cater to the needs of large and small organizations. From AI-powered automation to intuitive user interfaces, these systems are focused on solving […] Written by Nayeema Tabassum February 28, 2024February 5, 2025
Nayeema Tabassum's articles ITOps Top 25 SaaS Management Platforms SaaS Management Platforms (SMPs) are game-changers for organizations managing multiple software subscriptions. They simplify control, cut unnecessary costs, enhance security, and allow easy scalability. By offering clear insights into usage and expenses, Infraon’s SMP empowers businesses to make smarter decisions, making them a must-have for any SaaS organization looking to thrive. Related blog: A Ten-Point […] Written by Nayeema Tabassum November 13, 2024March 13, 2025 Good Reads Network Configuration Management Network Management Network Performance Monitor How to Streamline Telecom Network Management with GenAI Telecom has been a low-margin and high-spend industry. The profit by the top 10 operators since 2019 has just increased by 2.7%, while continuous spending is going to roll out 5G networks. Amidst the high competition, effective solutions are needed to recover and power through. Telecom network management is a critical yet complex task that […] Written by Nayeema Tabassum July 8, 2024December 30, 2024 Good Reads Vendor Management Importance of Vendor Management for Telecom The telecom industry is undergoing a period of phenomenal transformation. This transformation is driven by factors like the surging demand for 5G, the Internet of Things (IoT), and ever-changing customer expectations. Telecom companies are constantly on their toes to deliver cutting-edge solutions. Amidst this, one often overlooked aspect holds immense significance: Vendor management services for […] Written by Nayeema Tabassum May 29, 2024April 10, 2025 Good Reads Remote Access RMM(Remote Monitoring and Management) How to Pick the Perfect Remote Monitoring and Management Software for Your Network The reliance on network infrastructure has become more pronounced than ever since the pandemic. As businesses are routing to hybrid work models, the need for a robust Remote Monitoring and Management (RMM Software) is of prime importance. The consequences of network downtime that leads to security breaches are not just operational; they can be financially […] Written by Nayeema Tabassum May 10, 2024June 26, 2024 Good Reads MSP Remote Access RMM(Remote Monitoring and Management) Six Signs You Must Leverage a New RMM Tool as an MSP A Remote monitoring and management (RMM) tool forms the backbone of modern managed service providers (MSPs). The Best RMM tool gives MSP technicians valuable capabilities to oversee client IT infrastructure efficiently, ensuring smooth operations, proactive issue resolution, and robust security. Importance of RMM Tools for MSPs RMM tools streamline MSP workflows, providing real-time insights into […] Written by Nayeema Tabassum March 26, 2024April 14, 2025 Good Reads MSP Remote Access RMM(Remote Monitoring and Management) Best Practices for Remote Monitoring and Management for MSPs in 2025 The shift towards remote work has accelerated significantly. The recent statistics from FlexJobs indicate that 8 in 10 people work remotely. These stats emphasize the critical role of Remote Monitoring and Management in 2025 in ensuring the seamless functioning of IT infrastructures for MSPs. However, RMM is not a static service that can be delivered […] Written by Nayeema Tabassum March 19, 2024January 6, 2025 Helpdesk Software IT Ticket Software Alternatives Ticket Management 20 Best Helpdesk Ticketing Systems & Tools in 2025 The basis of any successful customer service department is a responsive helpdesk ticketing system. As the world heads into 2025, the landscape of these systems is more innovative than ever, providing features that cater to the needs of large and small organizations. From AI-powered automation to intuitive user interfaces, these systems are focused on solving […] Written by Nayeema Tabassum February 28, 2024February 5, 2025
ITOps Top 25 SaaS Management Platforms SaaS Management Platforms (SMPs) are game-changers for organizations managing multiple software subscriptions. They simplify control, cut unnecessary costs, enhance security, and allow easy scalability. By offering clear insights into usage and expenses, Infraon’s SMP empowers businesses to make smarter decisions, making them a must-have for any SaaS organization looking to thrive. Related blog: A Ten-Point […] Written by Nayeema Tabassum November 13, 2024March 13, 2025
Good Reads Network Configuration Management Network Management Network Performance Monitor How to Streamline Telecom Network Management with GenAI Telecom has been a low-margin and high-spend industry. The profit by the top 10 operators since 2019 has just increased by 2.7%, while continuous spending is going to roll out 5G networks. Amidst the high competition, effective solutions are needed to recover and power through. Telecom network management is a critical yet complex task that […] Written by Nayeema Tabassum July 8, 2024December 30, 2024
Good Reads Vendor Management Importance of Vendor Management for Telecom The telecom industry is undergoing a period of phenomenal transformation. This transformation is driven by factors like the surging demand for 5G, the Internet of Things (IoT), and ever-changing customer expectations. Telecom companies are constantly on their toes to deliver cutting-edge solutions. Amidst this, one often overlooked aspect holds immense significance: Vendor management services for […] Written by Nayeema Tabassum May 29, 2024April 10, 2025
Good Reads Remote Access RMM(Remote Monitoring and Management) How to Pick the Perfect Remote Monitoring and Management Software for Your Network The reliance on network infrastructure has become more pronounced than ever since the pandemic. As businesses are routing to hybrid work models, the need for a robust Remote Monitoring and Management (RMM Software) is of prime importance. The consequences of network downtime that leads to security breaches are not just operational; they can be financially […] Written by Nayeema Tabassum May 10, 2024June 26, 2024
Good Reads MSP Remote Access RMM(Remote Monitoring and Management) Six Signs You Must Leverage a New RMM Tool as an MSP A Remote monitoring and management (RMM) tool forms the backbone of modern managed service providers (MSPs). The Best RMM tool gives MSP technicians valuable capabilities to oversee client IT infrastructure efficiently, ensuring smooth operations, proactive issue resolution, and robust security. Importance of RMM Tools for MSPs RMM tools streamline MSP workflows, providing real-time insights into […] Written by Nayeema Tabassum March 26, 2024April 14, 2025
Good Reads MSP Remote Access RMM(Remote Monitoring and Management) Best Practices for Remote Monitoring and Management for MSPs in 2025 The shift towards remote work has accelerated significantly. The recent statistics from FlexJobs indicate that 8 in 10 people work remotely. These stats emphasize the critical role of Remote Monitoring and Management in 2025 in ensuring the seamless functioning of IT infrastructures for MSPs. However, RMM is not a static service that can be delivered […] Written by Nayeema Tabassum March 19, 2024January 6, 2025
Helpdesk Software IT Ticket Software Alternatives Ticket Management 20 Best Helpdesk Ticketing Systems & Tools in 2025 The basis of any successful customer service department is a responsive helpdesk ticketing system. As the world heads into 2025, the landscape of these systems is more innovative than ever, providing features that cater to the needs of large and small organizations. From AI-powered automation to intuitive user interfaces, these systems are focused on solving […] Written by Nayeema Tabassum February 28, 2024February 5, 2025
