The Importance of SOC 2 Certification for Building Customer Trust Companies entrust service providers with sensitive data like customer records, financial details, and intellectual property, which demand rigorous security and reliability. SOC 2 certification (Service Organization Control 2), developed by the American Institute of Certified Public Accountants (AICPA), is a globally recognized standard that validates an organization’s commitment to data protection and operational excellence. For SaaS, […] Written by Soumya Nandhakumar April 23, 2025June 18, 2025
Tips for Hiring and Keeping Top IT Talent Building and retaining skilled IT teams is no minor feat since these professionals are pillars of innovation, service quality, and market competitiveness. Yet, many companies face the challenge of retaining them. Unfortunately, high turnover disrupts continuity, increases recruitment and training expenses, and results in the loss of invaluable knowledge. Addressing this retention challenge becomes a […] Written by Ganesh N Kumar October 18, 2023July 4, 2025
5 Ways Insurance Companies Enhance IT Staff Productivity Boosting IT productivity in insurance companies presents unique challenges due to the complexity of their IT infrastructure and the strict regulatory framework they must navigate. The IT environments of these firms consist of numerous legacy systems, varied data sources, and workflows closely linked with business operations. Related blog: IT workflow automation: Empowering telcos to improve […] Written by Ganesh N Kumar July 19, 2024July 9, 2025
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022June 24, 2026
Asset Management Asset Tracking Cost-Effective Asset Tracking for Small and Medium Businesses Running a small and medium-sized business is not easy. It involves managing your team and keeping everything running smoothly. But there’s one vital job that often slips through the cracks: asset tracking. We’re talking about everything from your laptops and vehicles to that expensive piece of equipment or even your software licenses. Keeping a good […] Written by Harshvardhan Thakur December 8, 2025January 8, 2026
Asset Management Overcoming Common Challenges in Asset Management Software Adoption In a world full of digital chaos, organization is the key. The same is true for any asset management software. Using asset management software can improve how a company keeps track of its assets, uses them, and meticulously maintains them. But implementing asset management software is not always easy; there may be several hurdles, ranging […] Written by PRAVEEN SINHA December 3, 2025January 8, 2026
Asset Management Good Reads Software Asset Management How SAM Tools Help in Software Audit Preparedness Maintaining compliance with software licenses in an organization is crucial to avoid fines, reputational risks, and operational distractions. That is where Software Asset Management (SAM) tools come in. These software tools streamline tracking and reporting, smooth out the auditing process, and help organizations stay compliant with IT audits. In this article, we will explore how […] Written by Deepak Gupta December 2, 2025January 8, 2026
Asset Management ITAM Common Challenges in Enterprise Asset Management and How to Overcome Them Without an enterprise asset management system, enterprises can face major technical, legal, and operational roadblocks. Even so, as your organization grows and asset requirements become more complex, implementing the right EAM system can be a challenge in its own right. This article explores common challenges in Enterprise Asset Management and provides actionable strategies and best […] Written by Sudhakar Aruchamy November 26, 2025November 26, 2025
ITSM Key Features to Look for in Linux network Logs Management Solutions Linux network logs are a core component of the IT infrastructure. Managing these logs is essential to ensure your system is in optimal health, free of troubleshooting issues, and well-protected. This article provides clear insight into the features to look for when choosing a Linux network logs monitoring solution. Whether your goal is compliance, threat […] Written by Ganesh N Kumar November 20, 2025November 26, 2025
API Monitoring Good Reads Comparing SNMP-Based and API-Based Network Monitoring Tools Networks generate enormous volumes of data every second. Network monitoring tools determine how that data is collected and analyzed defines the stability of IT operations. Two major frameworks dominate network observability today: SNMP-based and API-based monitoring. Both gather metrics, track uptime, and surface alerts, but their approaches differ in architecture, scalability, and integration depth. How […] Written by Deepak Kumar S November 14, 2025November 14, 2025
Asset Management IT Assets Audits Internal vs. External IT Asset Audits: Pros, Cons, and Processes IT assets anchor every modern enterprise, from laptops and servers to cloud licenses and IoT devices. Tracking ownership, usage, and compliance requires structured oversight. IT Asset Audits approaches dominate the oversight: internal audits conducted by in-house teams and external audits managed by independent auditors. Knowing the difference between internal and external audit processes enables organizations to easily optimize visibility, meet governance mandates, and […] Written by PRAVEEN SINHA November 10, 2025November 10, 2025
Asset Management MSP Patch Management 10 Best Windows Patch Management Practices for 2026 Enterprises rely on regular patching to secure systems and maintain compliance. Unpatched vulnerabilities expose networks to data breaches and downtime. Implementing structured Windows patch management ensures that every device, server, and virtual endpoint stays protected and up to date. With distributed teams and hybrid IT setups, managing updates manually creates risk. Automated processes improve consistency, visibility, and control while […] Written by Deepak Gupta November 6, 2025May 14, 2026
Asset Management Good Reads Open-Source Asset Management Software: Pros and Cons Open source asset management software gives businesses the power to track, monitor, and manage physical and digital assets through customizable code. Teams can download, modify, and deploy the system on their own servers or cloud platforms without depending on a proprietary vendor. Open source asset management can be appealing to IT, facilities, and finance teams that want full visibility across […] Written by Sudhakar Aruchamy November 4, 2025May 26, 2026
Good Reads ITIM Log Aggregation: Your Guide to Smarter Data Every modern IT and business environment generates an enormous amount of system logs every second. From servers and applications to cloud platforms and security systems, the volume of data continues to grow at an exponential pace. Without a structured approach, managing this flood of logs can quickly become overwhelming. This is where log aggregation steps […] Written by Harshvardhan Thakur October 31, 2025October 31, 2025
Infrastructure Asset Management Server Management Understanding Server Infrastructure: Components and Importance A well-structured server infrastructure is not just about having the right hardware in place. It is about creating a strong foundation that ensures performance, security, and reliability. Poorly designed infrastructure can lead to downtime, security breaches, and reduced efficiency. On the other hand, an optimized setup empowers businesses to scale, innovate, and meet customer demands […] Written by Ganesh N Kumar October 27, 2025October 27, 2025
Good Reads Network Configuration Management Network Configuration Basics: What You Need to Know In today’s hyper-connected world, networks are the invisible highways that power every aspect of business operations. From sending an email to running global applications, nothing works without a reliable and well-configured network. That’s why network configuration isn’t just a technical chore, it’s the foundation of performance, security, and scalability. Done right, it ensures your systems […] Written by Deepak Gupta October 24, 2025February 12, 2026