What is the difference between availability and reliability? Ensuring uninterrupted access is a key consideration when investing in IT services. However, achieving this level of performance in enterprise IT can be challenging. Businesses must define the service levels required to support seamless operations and minimize the impact of IT disruptions on business continuity. Two metrics in this evaluation are reliability vs availability. While […] Written by Pon Vijaya Raghvan December 26, 2022September 12, 2025
Why VM Monitoring is a Game-Changer for Enterprises Virtual Machines (VMs) enable enterprises to scale resources according to demand without the heavy investment in physical hardware. However, with great flexibility comes the need for vigilant oversight. This is why Virtual Machine Monitoring (VMM) makes sure that VMs operate at their peak performance, remain available, and are secured against potential threats. Related blog: 5 […] Written by PRAVEEN SINHA March 6, 2024July 4, 2025
AIOps is Here – and BSFI Will Never Be the Same The BFSI industry is undergoing a huge transformation – driven by Artificial Intelligence for IT Operations (AIOps). The timing couldn’t be more appropriate as financial institutions grapple with increasing IT complexity, stringent regulatory requirements, and the need for seamless operations. The reality is that the industry is characterized by a high volume of transactions, stringent […] Written by Pon Vijaya Raghvan July 2, 2024December 30, 2024
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022July 14, 2025
AIOps DevOps ITOps ITOps vs DevOps: Understanding Their Roles in Modern IT Environments The conversation around ITOps vs DevOps continues as organizations pursue agile development and responsive service delivery. While both practices share the goal of improving software and infrastructure management, they emerge from distinct historical, operational, and cultural backgrounds. Understanding how these models differ at their core helps decision-makers choose the most suitable operating strategy and align […] Written by Prashanth July 10, 2025July 10, 2025
Asset Management Good Reads Software Asset Management Why SaaS Infrastructure Monitoring Is Critical for Modern IT Operations In today’s cloud-driven world, keeping track of your software services is no longer optional—it’s essential. SaaS infrastructure monitoring helps IT teams keep an eye on the performance, uptime, and health of all cloud-based applications and systems in real time. With businesses relying heavily on remote tools and digital platforms, monitoring your SaaS stack ensures smooth […] Written by Gayathri R L July 4, 2025July 7, 2025
Asset Management Asset Tracking Barcode Asset Management Good Reads Asset Management vs. Configuration Management: What’s the Difference and Why It Matters in IT Operations In today’s dynamic IT landscape, operations have become increasingly complex, with businesses managing diverse systems, devices, and services. Efficient control over these resources is critical, and that’s where the difference between asset and configuration management becomes essential. While IT asset management tracks physical and digital assets across their lifecycle, configuration management focuses on the relationships […] Written by PRAVEEN SINHA July 2, 2025July 7, 2025
Asset Management Asset Tracking Good Reads Why Neglecting Asset Tracking Labels Can Harm Your Business Asset Tracking Labels are small but powerful tools that help businesses monitor and manage their valuable assets efficiently. These labels and a reliable asset tracking system ensure real-time visibility, prevent loss, and streamline operations. Ignoring them can lead to misplaced equipment, unauthorized usage, and costly replacements. Businesses risk inefficiencies, compliance issues, and financial setbacks without […] Written by Sachin Kumar June 27, 2025June 27, 2025
AI Asset Management Inventory Management The Importance of IT Inventory Management Software IT Inventory Management Software is the backbone of any business, ensuring smooth operations and profitability. It helps businesses to stay informed of stock levels, avoid shortages, and prevent excess inventory from tying up capital. Inventory management is important because it can improve efficiency, reduce costs, and boost cash flow. With proper control, businesses can streamline […] Written by Abhirup Sarkar June 25, 2025June 25, 2025
Fixed Asset Management Good Reads Fixed Asset Audit: Best Practices and Procedures A fixed asset audit is a crucial process that ensures a company’s physical assets—like machinery, equipment, and property—are accurately recorded, properly maintained, and used efficiently. These audits play a key role in financial accuracy, regulatory compliance, and fraud prevention by verifying asset values and identifying discrepancies. Without proper audits, businesses risk financial misstatements and potential […] Written by Vinutha June 19, 2025September 2, 2025
Asset Management Asset Tracking Software Asset Management Simplifying Mobile Asset Tracking and Management: A Complete Guide In today’s fast-moving business world, mobile asset tracking is essential for keeping assets secure, organized, and accessible. A reliable mobile asset tracking system helps businesses monitor equipment, vehicles, and tools in real-time, reducing losses and improving efficiency. By integrating mobile inventory management software, companies can automate asset updates, minimize manual errors, and enhance security. These […] Written by Aswin V P Ram June 18, 2025June 19, 2025
Cybersecurity Good Reads ITOps The importance of endpoint protection manager in 2025 As the digital environment evolves, so do the threats that target enterprise endpoints. This reality calls for advanced security measures, with an Endpoint Protection Manager (EPM) at the front and center, helping defend against these advanced threats. Clearly, cyber threats have advanced, exploiting vulnerabilities across devices, including IoT devices and mobile platforms. The shift towards […] Written by Sachin Kumar June 13, 2025August 5, 2025
Asset Management Fixed Asset Management Good Reads Hardware Asset Management Infrastructure Asset Management What is Physical Asset Management Software? Physical asset management software is a critical tool for modern businesses, designed to track, manage, and optimize their physical resources efficiently. From office equipment to industrial machinery, this software provides visibility into the location, condition, and usage of assets, helping organizations make informed decisions to enhance operational performance, reduce costs, and ensure compliance with regulations. […] Written by Prashanth June 13, 2025June 16, 2025
Asset Maintenance Software Asset Management Good Reads What is Preventative Maintenance? Preventative maintenance, often called PM, is the process of keeping equipment and systems in good condition through regular tasks like inspections, cleaning, and repairs. It aims to stop failures before they happen, playing a key role in asset management by ensuring resources work reliably and last longer. This helps cut downtime by preventing unexpected breakdowns, […] Written by Gayathri R L June 5, 2025June 5, 2025
Good Reads ITSM Self Service Portal ITSM vs ESM: Understanding the Key Differences IT Service Management and Enterprise Service Management are two approaches that help streamline operations and deliver services within organizations. ITSM focuses on managing IT services and ensuring technology supports business functions, while ESM extends these principles across the enterprise, enhancing service delivery in departments like HR and Finance. Both gain growing importance as modern businesses […] Written by PRAVEEN SINHA June 4, 2025June 4, 2025
Asset Management Asset Tracking Good Reads 5 Essential Steps to Build a Custom Asset Tracking System That Works An asset tracking system provides visibility into asset locations, conditions, and usage, reducing loss and ensuring timely maintenance. While generic solutions exist, building a custom asset tracking system offers unique advantages, aligning precisely with specific business demands. Leveraging tools like asset tracking software and asset management software, organizations can create a system that scales with […] Written by Chandana May 30, 2025June 2, 2025