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Managing multiple vendors in an IT ecosystem can be daunting and fraught with risks. From the complexities of contract negotiations and renewals to the compliance challenges, the process is often time-consuming. In such a scenario, RMM Tools can help, a unified, scalable solution that can streamline various aspects of IT and network infrastructure, reducing the […]
Content management and knowledge management may seem like interchangeable terms and are often used as such. However, there are noticeable differences. Simply put, knowledge is more about gathering information and building a knowledge base and is more abstract. It is the know-how that resides in an organization. On the other hand, content in a business […]
  1. Editor's choice
  2. Featured
  3. Infraon Story
In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […]
  1. Asset Management
  2. Asset Maintenance Software
  3. Video Blogs
An asset register is a comprehensive record-keeping system that tracks and manages an organization’s physical, financial, and non-financial assets. It provides a detailed inventory of all the assets an organization owns, along with relevant information such as their location, condition, and value. In today’s fast-paced business environment, maintaining an up-to-date asset register has become an […]
  1. ITSM
IT service management (ITSM) has become a critical function for organizations to ensure seamless IT operations and customer satisfaction. ServiceNow has been one of the go-to ITSM solutions for many enterprises in recent years. However, with the ever-increasing demand for advanced ITSM capabilities, many organizations are finding themselves spending more on ServiceNow licenses and struggling […]
  1. ITOps
  2. Server Monitoring Software
  3. Video Blogs
You can build load balancers for your application using elastic load balancing (ELB) without managing the servers that do the load balancing. However, because it’s a managed service, using conventional monitoring tools gives you less visibility. Utilizing the available AWS monitoring tools is, therefore, even more crucial. By deploying more servers as necessary, ELB (Elastic […]
  1. ITSM
  2. Customer Service
  3. Video Blogs
Modern businesses must offer essential services and support to internal and external clients and employees to run efficiently. Unfortunately, not all service requests are easy to understand. Employees might need additional direction from the service provider and expectations about the caliber of service they can expect to use the service offered fully. Service request management, […]
  1. ITSM
  2. Digital Employee Experience (DEX)
  3. Video Blogs
It is no secret that the pandemic has greatly accelerated the need for digital transformation, and workplace technology is no exception. Meanwhile, the overarching move to omnichannel and digital-first approaches has dramatically reset employee needs. Furthermore, as we continue to move toward a modern world of hybrid working, organizations must optimize their employee experience (EX) […]
  1. ITSM
  2. ChatGPT
At this point, ChatGPT is receiving mixed reactions. Some perceive it as a groundbreaking technology that has the potential to revolutionize various business functions, while others view it with skepticism, citing its shortcomings as deal-breakers. In addition, there are those who are concerned that it may displace human workers, result in job cuts, and potentially […]
  1. Asset Management
The asset management industry is becoming increasingly vital for companies to optimize their asset management techniques to stay competitive. As asset management technology progresses, so do the techniques and strategies used to maximize profits and optimize asset management. Here, we will look at the top five asset management optimization techniques in 2023. We will discuss […]
  1. Asset Management
  2. Fixed Asset Management
  3. Video Blogs
Fixed assets are an integral part of any organization and play a critical role in its long-term success. They represent a significant investment and include tangible assets such as office buildings, land, machinery, and equipment. As such, it is essential for organizations to keep track of their fixed assets and ensure that they are accurately […]
  1. Asset Management
  2. Hardware Inventory Management
  3. Inventory Management
  4. Video Blogs
In today’s highly competitive and digital era, maintaining an accurate inventory of office supplies is crucial for a company’s success. Not only does it ensure that employees have the necessary tools to do their jobs, but it also helps keep costs down by avoiding overstocking or understocking. That’s where office supplies inventory management software comes […]
  1. Asset Management
  2. Video Blogs
The asset management industry has grown significantly in recent years, driven in part by the need to keep pace with the competition and, in part, to meet evolving customer needs. As a result, organizations are increasingly looking for ways to ensure their assets are well-managed and protected against potential risks. This article will discuss the […]
  1. Software License Management
  2. Asset Management
In today’s era of ubiquitous SaaS, software license management has become crucial for organizations that heavily rely on technology. Just to give a quick rundown, it entails closely monitoring and tracking software licenses to ensure that they possess the necessary licenses to meet current and future requirements.  It is currently a bigger need than ever […]
  1. Asset Management
  2. Asset Maintenance Software
  3. Video Blogs
In today’s digital-first business environment, asset maintenance has become essential to any organization’s success. Proper maintenance of assets, ranging from equipment and machinery to buildings and facilities, can help businesses reduce costs, increase efficiency, and improve safety. However, managing assets can be challenging, especially if the organization relies on manual processes. Fortunately, asset maintenance software […]