The Best IT Budget Template in 2025 Whether you are a small business, an enterprise, or a government agency, this guide provides detailed steps to plan and track your IT spending. We’ll explain the key factors when creating an IT budget and provide a comprehensive overview of the available budget templates. We’ll also discuss the importance of tracking and analyzing your IT […] Written by Pon Vijaya Raghvan March 13, 2023February 3, 2025
What is Incident Management in ITSM? The major objective of incident management tool is to improve communication between end users and IT agents. Good incident management has self-service features that allow users to submit tickets for requests and issue reports, including automation, which is used to manage these tickets. “Governing the life cycle of all incidents to promptly return to normal […] Written by Samaresh Mandal February 20, 2023April 10, 2025
Importance of Vendor Management for Telecom The telecom industry is undergoing a period of phenomenal transformation. This transformation is driven by factors like the surging demand for 5G, the Internet of Things (IoT), and ever-changing customer expectations. Telecom companies are constantly on their toes to deliver cutting-edge solutions. Amidst this, one often overlooked aspect holds immense significance: Vendor management services for […] Written by Nayeema Tabassum May 29, 2024April 10, 2025
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022February 18, 2025
ITSM Software Alternatives Atlassian vs. ServiceNow vs. Infraon – Choosing the Perfect IT Service Management Solution Choosing the perfect ITSM solution is crucial for organizations as it directly impacts their operational efficiency, customer satisfaction, compliance adherence, and continuous improvement efforts. Organizations can optimize their IT operations, enhance service quality, and stay competitive in a digital world by selecting a solution that aligns with the organization’s specific needs and goals. Related blog: […] Written by Ganesh N Kumar June 9, 2023February 18, 2025
Software Asset Management Software License Management Ethics of Software Waste: How to Reduce Carbon Footprint by Better Managing Software Licenses Software has become an integral part of daily business in a digital-first age. From operating systems and productivity tools to specialized applications, software enables organizations of all sizes to streamline operations and empower employees to enhance how they work. However, with the rapid advancement of technology comes an often overlooked consequence—software waste. Not only does […] Written by Arun Prasath R June 8, 2023February 18, 2025
Cost Management IT Budget Video Blogs IT Cost Optimization: Importance and Best practices Managing IT costs has become the top priority for many organizations in the modern, fast-paced, and fiercely competitive world. The dependence of organizations on IT infrastructure has increased, making it more challenging than ever to control IT costs. IT cost optimization is critical for businesses to remain competitive and agile in today’s rapidly evolving business […] Written by Prashanth June 8, 2023January 22, 2024
ITSM Pricing Guide & Comparisons Freshservice Pricing Guide for 2025 As organizations increasingly rely on IT service management solutions to streamline their operations and enhance customer satisfaction, understanding the costs associated with implementing such software becomes crucial. We will delve into the pricing structure of Freshservice ITSM, examining the various plans and features offered and providing insights into how businesses can leverage this platform while […] Written by Chandana June 7, 2023February 5, 2025
ITSM Software Alternatives Top 5 ServiceNow Alternatives And Competitors ServiceNow is a cloud-based platform that provides an extensive range of ITSM solutions, including incident management, change management, problem management, and asset management. It is a single platform for enterprises looking to streamline their IT operations and enhance productivity with automated processes. However, like any technology solution, ServiceNow has some drawbacks. One such disadvantage is […] Written by Muddada Shyam Sunder June 6, 2023February 18, 2025
Helpdesk Software Software Alternatives Zendesk vs Atlassian vs Infraon in 2025 Businesses rely on robust software solutions to enhance efficiency and streamline operations in the dynamic world of customer support and project management. Choosing the right software solution becomes paramount as businesses seek to optimize their customer support and project management efforts. Two prominent players in this arena are Zendesk and Atlassian. These companies offer comprehensive […] Written by Deepak Gupta June 5, 2023February 18, 2025
Asset Management ITAM Pricing Guide & Comparisons AssetTiger Pricing Plan & Cost Guide ITAM (IT Asset Management) software is designed to help organizations efficiently manage and track their IT assets throughout their lifecycle. It provides a centralized platform to monitor and control an organization’s entire inventory of hardware and software assets. Here are some typical features of ITAM software: Related blog: 19 best Software Asset Management Tools in […] Written by Ganesh Prabhakaran S June 2, 2023February 18, 2025
Asset Management Software Alternatives Software Asset Management 22 best Software Asset Management Tools in 2025: SAM Tools and Solutions “Do you know 83% of employees spend half an hour daily to retrieve information about software assets?“ As an IT-focused business leader, it is essential to keep track of your software so that you know exactly what you have, where it is running, and what you require. From managing finances to engaging with clients, technology […] Written by Muddada Shyam Sunder June 2, 2023March 20, 2025
Hardware Asset Management Emerging Trends in Hardware Asset Management Tools and Their Impact on IT Asset Management Today, we belong to a digital era, and technology has got an important role to play in our lives. There isn’t a day when we do not embrace technology in fulfilling our daily responsibilities. One such boon of technology is IT and Hardware asset management. Asset management tools have got a crucial role to play […] Written by Soumya Nandhakumar May 31, 2023March 20, 2025
ITSM Pricing Guide & Comparisons Ivanti Neurons for ITSM Pricing 2025 Are you tired of managing your IT service management manually? Ivanti Neurons for ITSM may be the solution for you. With its advanced automation and AI capabilities, Ivanti Neurons promises to revolutionize your IT operations. However, before investing in this tool, it’s crucial to understand its pricing and whether it fits within your budget and […] Written by Vinutha May 30, 2023February 5, 2025
Asset Management ITAM Software Alternatives Video Blogs 20 Best IT Asset Management Software in 2025: ITAM Tools and Solutions Do you know the global asset management market size was valued at USD 373.69 billion in 2022 and is expected to exhibit a compound annual growth rate (CAGR) of 34.7% from 2023 to 2030? And also, do you know that 43% of SMBs still don’t track assets, and 80% of staff waste time finding equipment? […] Written by Muddada Shyam Sunder May 29, 2023March 20, 2025
ITSM Software Alternatives 25 Best Jira Service Management Alternatives in 2025 Are you looking for an alternative to Jira Service Management? You’ve come to the right place. We’ve compiled a list of options that offer similar functionality. Since this platform is primarily designed for IT teams and comes with robust help desk and customer support features, it can be easily utilized in various industries. As a […] Written by Deepak Gupta May 29, 2023February 18, 2025
