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The volume of repetitive service requests, from leave applications to password resets, grows exponentially. To manage this surge, more teams are turning to self-service portals. These platforms provide users with direct access to information, support, and tools, eliminating dependency on helpdesk agents or HR teams for routine tasks. By offering a streamlined interface, employee self-service […]
Modern IT environments are vast, distributed, and constantly evolving. As infrastructure grows more complex, traditional monitoring tools that only react to failures fall short. Predictive monitoring changes the equation by forecasting issues before they impact performance or availability.  By combining infrastructure monitoring with real-time insights from predictive analytics, IT teams can follow intuitive steps to […]
Software delivery can derail quickly without structure. Version mismatches, failed rollbacks, broken features, these are often symptoms of a weak or unclear release management process.  Release management brings order to the chaos by defining how features, bug fixes, and system updates move from development to production. It sets expectations, aligns timelines, and reduces deployment risk.   […]

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Latest blog posts

  1. Asset Management
  2. ITAM
IT assets are procured because they create value. If they are not managed well, they can create maintenance costs. Most IT infrastructure teams are under constant stress to optimize their IT asset management tools. Their respective company leaderships give them directives to lower operational costs for IT infrastructure. So, the perennial question is – how […]
  1. Asset Management
  2. ITAM
It is a fact that companies need to manage their assets effectively for smooth functioning of the firm. An IT asset management tool looks after the financial and technical needs of an asset and monitors its life expectancy, usage, and integration with other existing software. Implementing the best practices for IT asset management ensures efficient […]
  1. Zero Trust Security
Zero Trust is a holistic approach to cybersecurity that emphasizes verification rather than trusting users. The financial sector has always been rife with security threats and a common target for cybercriminals. Enterprises handling financial data are subject to more security protocols and scrutiny from several angles, including governments, regulatory bodies, and customers. The pandemic has […]
  1. Zero Trust Security
Zero Trust is a holistic and strategic approach to cybersecurity that emphasizes strict verification. In a modern world where digitization is ever-evolving, security threats are scaling along with potential solutions. Zero Trust security is growing as a comprehensive solution to security threats, with several enterprises already implementing it or looking to do so in the […]
  1. Zero Trust Security
Zero Trust combines identity verification and policy-based permission for every identity attempting to use the network or IT resources. The person or entity may be inside the enterprise’s network or access the network remotely. Zero Trust is a framework using different technologies and best practices to know who is trying to access or use the […]
  1. Zero Trust Security
Zero Trust is a set of techniques to secure end-to-end IT network infrastructure. Given the complexity of today’s networks, Zero Trust security principles continue to evolve and adapt to current demands. As indicated by the history of Zero Trust, an evolving IT security landscape was what eventually led to this concept. And right from the start, the end goal […]
  1. Zero Trust Security
Zero Trust Network is an approach to IT security that requires users within (and outside) the corporate network to be continuously verified, authorized, and authenticated. The philosophy behind how Zero Trust works is to “never trust and always keep verifying.” Regardless of their safe network usage habits, all users are continuously monitored. The Zero Trust methodology assumes […]
  1. Zero Trust Security
In the past, the security of networks was constantly compromised since the concept of implicit trust was largely defined by how network resources were accessed by users within the LAN. Sometimes, even users outside the LAN were implicitly trusted if recognized by the system. However, with the increase of malware, phishing, spam, and ransomware, this […]
  1. Asset Management
Any organization that is in business consistently will have several sub-entities within the whole for it to operate smoothly and function in harmony. For an organization to function correctly, its assets and inventory must be maintained properly. Inventory management vs. asset management is crucial, as both are vital in optimizing operations, reducing costs, and ensuring […]

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