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Building Effective Monitoring Dashboards: What Matters and How to Get It Right

Monitoring dashboards are now essential for performance tracking and smart, data-driven decisions. But just having a dashboard isn’t enough—clarity, usability, and thoughtful design make all the difference. An effective dashboard should highlight the right metrics and offer real-time, actionable insights. With Infraon’s advanced tools, businesses can create powerful monitoring dashboards that simplify complex data and […]
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it ticketing system

What is an IT Ticketing System? Understand its Challenges, Advantages & Features

In modern IT environments, service disruptions, support queries, and system incidents need structured handling. Ad-hoc responses and scattered communication channels can lead to unresolved issues and missed commitments. This is where an IT ticketing system steps in. They help convert every problem, request, or alert into a manageable digital entry. In this blog, you’ll get […]
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19456 min

What is a CMDB (Configuration Management Database)? Why Does It Matter?

CMDB (Configuration Management Database) represents a structured repository used to track configuration items, or CIs, across an organization’s IT environment. Each CI might include software packages, physical servers, network components, virtual machines, or even user access credentials. Together, these components and their relationships define how IT services are delivered and maintained. In this blog, you’ll […]
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  1. Zero Trust Security

How Zero Trust Networks works Great

Zero Trust Network is an approach to IT security that requires users within (and outside) the corporate network to be continuously verified, authorized, and authenticated. The philosophy behind how Zero Trust works is to “never trust and always keep verifying.” Regardless of their safe network usage habits, all users are continuously monitored. The Zero Trust methodology assumes […]
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Zero Trust Network Access use cases
  1. Zero Trust Security

Find out if Zero Trust network architecture the right fit for your use case

In the past, the security of networks was constantly compromised since the concept of implicit trust was largely defined by how network resources were accessed by users within the LAN. Sometimes, even users outside the LAN were implicitly trusted if recognized by the system. However, with the increase of malware, phishing, spam, and ransomware, this […]
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Inventory Management Versus Asset Management A Discussion
  1. Asset Management

Inventory Management vs. Asset Management: Are they any different from each other?

Any organization that is in business consistently will have several sub-entities within the whole for it to operate smoothly and function in harmony. For an organization to function correctly, its assets and inventory must be maintained properly. Inventory management vs. asset management is crucial, as both are vital in optimizing operations, reducing costs, and ensuring […]
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Why Businesses Should Make Software Asset Management A Priority
  1. Asset Management
  2. Software Asset Management

Why businesses need to think extra long and hard about software asset management solutions

Organisations are increasingly dependent on software to take care of operations and functioning on every level. Therefore, it is important to understand what software applications are used, who uses them, and how they can be supported. With software asset management solutions, the organisation can maximise the value of their software assets. Such management also assures […]
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  1. Zero Trust Security
  2. Remote Asset Monitoring

How Zero Trust helps boost new-age remote and hybrid working models

How Zero Trust helps in today’s remote and hybrid working models What started out with hiring the workforce from different parts of the world to cut overhead costs and develop remote and hybrid working teams has become increasingly common, thanks to the COVID-19 pandemic. Working from different locations has become the norm and has changed […]
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zero trust security advantages
  1. Zero Trust Security

What is the Zero Trust security advantage and why is it a big deal?

What is the Zero Trust security advantage and why is it a big deal? “Never Trust, Always Verify” sounds like a catchphrase and yet, puts us on alert. Even as digitization continues to evolve with the applications, data, devices, and infrastructure becoming more hybrid, the threat to network security is also changing. Simply put, cybersecurity […]
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How important is Hardware Asset Management to an Enterprise 1.png 1
  1. Hardware Asset Management

Why isn’t Hardware Asset Management a massive priority in your company?

Rapid advances in cloud computing technology have created an atmosphere where IT solution firms may feel that they no longer need to worry about server hardware. But in reality good hardware asset management strategies are still essential for the overall health, productivity and smooth operations of an enterprise. What is a hardware asset? A Hardware […]
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  1. Remote Access
  2. Infraon SecuRA

What Is Remote Access–A Guide to Choosing the Best Software

Remote access is the mechanism through which authorised users can access a secure network from an offsite location. It is done by using remote access software. The authorised personnel can gain access to files and other different resources on any device at any time. Importance of Remote Access Software Remote access software has become crucial, especially […]
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TOP PICKS IN “CUSTOMER SUCCESS”

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Inventory Management Versus Asset Management A Discussion
  1. Asset Management

Inventory Management vs. Asset Management: Are they any different from each other?

Any organization that is in business consistently will have several sub-entities within the whole for it to operate smoothly and function in harmony. For an organization to function correctly, its assets and inventory must be maintained properly. Inventory management vs. asset management is crucial, as both are vital in optimizing operations, reducing costs, and ensuring […]
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itops vs devops
  1. AIOps
  2. DevOps
  3. ITOps

ITOps vs DevOps: Understanding Their Roles in Modern IT Environments 

The conversation around ITOps vs DevOps continues as organizations pursue agile development and responsive service delivery. While both practices share the goal of improving software and infrastructure management, they emerge from distinct historical, operational, and cultural backgrounds.  Understanding how these models differ at their core helps decision-makers choose the most suitable operating strategy and align […]
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  1. AIOps
  2. Digital Employee Experience (DEX)
  3. ITOps
  4. Video Blogs

ITOM as the Gateway to AIOps and DEX

With the growing complexity of IT environments, it has become increasingly challenging to manage IT operations manually. The advent of advanced technologies such as Artificial Intelligence (AI) and Machine Learning (ML) has led to the development of AIOps and Digital Experience Management (DEX), which leverage ITOM capabilities to deliver even more significant benefits. Before getting […]
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