Our Products
ITOM - IT OPERATIONS MANAGEMENT
infraon Assets icon

Assets

SaaS/On-Prem

Improve asset control, monitoring, lifecycle & expenses management

infraon ITIM icon

ITIM/IMS

SaaS/On-Prem

Visualize interface bandwidth/utilization, disks, fans & other hardware health

infraon ITSM icon

SecuRA

On-Prem

Ensure total security with a remote access & privilege platform

infraon NMS icon

NMS

SaaS/On-Prem

Monitor health & performance of multi-vendor network devices with deep insights

infraon ITSM icon

NCCM

SaaS/On-Prem

Define, authorize & track change/compliance across the network infrastructure

infraon ITSM icon

AIOps

SaaS/On-Prem

Enable superior IT operations & observability with AI/ML power

CUSTOMER SUCCESS
infraon ITSM icon

ITSM

SaaS/On-Prem

Ensure seamless incident management with a ‘workflow automator

TELECOM
infraon ITSM icon

OSS

On-Prem

Reduce business, financial & technical risks with a multi-vendor platform

All-in-one platform
infraon ITSM icon

Infraon Infinity

On-Prem

An all-in-one platform to infinitely accelerate IT & business transformation

Let's explore

Featured articles that
you must read

20119 min

5 Ways Insurance Companies Enhance IT Staff Productivity

Boosting IT productivity in insurance companies presents unique challenges due to the complexity of their IT infrastructure and the strict regulatory framework they must navigate. The IT environments of these firms consist of numerous legacy systems, varied data sources, and workflows that are closely linked with business operations. Related blog: IT workflow automation: Empowering telcos […]
Written by
4214 min

IT workflow automation: Empowering telcos to improve staff productivity

Companies in the telecom sector are continually grappling with complex IT workflows that span vast infrastructures and customer service demands. These workflows involve managing large-scale networks, ensuring consistent service delivery, and rapidly addressing maintenance and customer support issues. The challenge intensifies with the need to integrate new technologies, comply with regulatory standards, and protect against […]
Written by
man touching connect data information cloud computing technology internet storage network concept large database big data through internet technology cloud sharing download upload min

Transforming Branch IT Infrastructure Management: Leveraging ITSM for Enhanced Localized Support

Has IT infrastructure management transformed from traditional on-premises systems to a hybrid ecosystem with cloud-based solutions?  What are the primary driving forces behind this evolution, and why is it essential for organizations looking to harness the latest technological advancements for effective branch IT infrastructure management? Systematic management of branch IT infrastructure is paramount. Each branch […]
Written by
Benefits of Using IT Service Management Tools for Your Business 1
  1. ITSM

Benefits of Using IT Service Management Tools for Your Business

The IT department plays a significant role in determining the long-term success of any business organisation. It needs to boost performance, manage risk, and anticipate issues, all while controlling expenditures for software, hardware, and cloud solutions. IT service management is the best way to achieve all these goals and enhance competitiveness in today’s ever-evolving market. […]
Written by
why is it so important for msps to have zero trust in the digital age
  1. Zero Trust Security

Why is it so important for MSPs to have zero trust in the digital age?

The pandemic may have accelerated the need for enterprises of all sizes to move towards digital transformation, but the need for zero trust cyber security has existed since before. However, with new actors or hackers, malicious software has also evolved and expanded the cyber threats to a larger attack surface.   While enterprises need robust digital […]
Written by
Customer is King Infraon
  1. Customer Success

Is the age-old quote “The Customer is King” still applicable? Treat them as a professional friend instead.

Have we often heard phrases like ‘The Customer is King’ and ‘The Customer is Always Right? These phrases have undoubtedly been around for a while but are they still pertinent in this dynamic sales and marketing environment? When you refer to your customers as kings, you inherently place them on a pedestal, a place of […]
Written by
are you an internet service provider
  1. ITOps
  2. Network Monitoring System

Top 7 Key Features Your Network Monitoring Software Should Have

With the covid-19 pandemic, the demand for broadband communication services has soared and experienced a 60% increase in internet traffic compared to before the crisis However, with prolonged times spent at our homes during the lockdown, continuous network connectivity has become the need of the hour for the entire world. Therefore, it is essential to […]
Written by
looking to invest in an asset monitoring solution
  1. IT Asset Discovery tools

Looking to invest in an asset monitoring solution? Here are 7 niche solutions you should check out.

Before the pandemic, assets were managed through a spreadsheet or a register and were managed manually by the Asset Manager/IT Agent (in some cases). When the pandemic forced people to work out of their homes, assets management became complex. Manual allocation of assets, monitoring software licenses and upgrades, and keeping track of assets were tedious. […]
Written by
can your it infrastructure be the cause of the low efficiency of your it operations min
  1. IT Infrastructure Management

Can your IT Infrastructure be the cause of the low efficiency of your IT Operations?

IT infrastructure was often thought of as the support system of organizations. Before 2020, most IT-related investments were planned to keep up with the competitors or technology. However, these plans were executed only if the yearly budget allowed it. Covid-19 was an eye-opener for such organizations. The pandemic made businesses realize that IT was no […]
Written by