The Future of Customer Experience: Elevating Personalization through MSPs in 2030 Does the future of business success depend on the customer experience? As technology advances customer expectations toward increased personalization, how crucial is the role of MSPs in reshaping these interactions by 2030? Does the compass of customer experience recalibrate with advancing technology? Looking ahead to 2030, is the landscape of customer experience undergoing a transformative […] Written by Soumya Nandhakumar December 14, 2023July 15, 2026
Software Asset Management system for Modern Businesses Managing software has become one of the most pressing challenges for modern organizations. Licenses span SaaS subscriptions, on-premise tools, and hybrid deployments, each carrying costs and compliance risks. Without structured oversight, audits turn into costly disruptions and budgets bleed through unused applications. This is why asset management software for small business and enterprise platforms alike […] Written by Sudhakar Aruchamy September 30, 2025September 30, 2025
Loan application processing: How does ITSM streamline credit approval? Is it accurate that the loan application process involves a thorough evaluation by lending institutions to assess borrowers’ creditworthiness? Based on this assessment, do lenders decide whether to approve or decline loan applications? Does this complex process frequently encounter challenges, resulting in lengthy processing times and a higher risk of inaccuracies? This blog provides insights […] Written by Soumya Nandhakumar October 18, 2023July 9, 2025
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022June 24, 2026
Asset Management Software Asset Management Seven Best Practices to Ace Your Software Asset Management Did you know that a growing number of companies use an estimated number of more than 100 apps every day? There are many reasons behind this. Companies use free apps three times more than paid ones. With this increasing reliance on software, the demand for software asset management free tools is also on the rise, […] Written by Soumya Nandhakumar March 4, 2022July 7, 2025
Asset Management ITAM Choosing the right IT asset management software isn’t easy – or is it? Best IT Asset management software is an indispensable component of every industry, large or small. It helps manage assets from their purchase to their disposal. Asset management refers to the operation and tracking of assets in an organization. Assets range from cash and cash equivalents to inventories, investments, furniture, vehicles, etc. IT Asset Management software, […] Written by Soumya Nandhakumar February 28, 2022July 8, 2025
Asset Management ITAM Say goodbye to booming infrastructure costs by doing IT asset management tool right IT assets are procured because they create value. If they are not managed well, they can create maintenance costs. Most IT infrastructure teams are under constant stress to optimize their IT asset management tools. Their respective company leaderships give them directives to lower operational costs for IT infrastructure. So, the perennial question is – how […] Written by Mohitakshi Agrawal February 28, 2022June 18, 2025
Asset Management ITAM What Are the Benefits & Best Practices for IT Asset Management? It is a fact that companies need to manage their assets effectively for smooth functioning of the firm. An IT asset management tool looks after the financial and technical needs of an asset and monitors its life expectancy, usage, and integration with other existing software. Implementing the best practices for IT asset management ensures efficient […] Written by Mohitakshi Agrawal February 28, 2022July 9, 2025
Zero Trust Security How Zero Trust helps banks overcome the biggest challenges of digital transformation Zero Trust is a holistic approach to cybersecurity that emphasizes verification rather than trusting users. The financial sector has always been rife with security threats and a common target for cybercriminals. Enterprises handling financial data are subject to more security protocols and scrutiny from several angles, including governments, regulatory bodies, and customers. The pandemic has […] Written by Soumya Nandhakumar January 28, 2022July 14, 2025
Zero Trust Security Unlock the power of Zero Trust security in your enterprise through MSPs Zero Trust is a holistic and strategic approach to cybersecurity that emphasizes strict verification. In a modern world where digitization is ever-evolving, security threats are scaling along with potential solutions. Zero Trust security is growing as a comprehensive solution to security threats, with several enterprises already implementing it or looking to do so in the […] Written by Ganesh N Kumar January 19, 2022June 24, 2026
Good Reads Everything we want you to realize about the impact of Log4j vulnerability The tech industry has been scrambling to set the major security flaw in logging software to rights. The Apache Log4j vulnerability caught security teams across the globe entirely off guard. This vulnerability is easy to exploit, giving the threat actors a simple way to control Java-based web servers and launch code execution attacks. Log4j is […] Written by Sudhakar Aruchamy December 22, 2021July 9, 2025
Zero Trust Security Future-proofed yet? It’s time to mitigate dangerous IT risks with Zero Trust Zero Trust combines identity verification and policy-based permission for every identity attempting to use the network or IT resources. The person or entity may be inside the enterprise’s network or access the network remotely. Zero Trust is a framework using different technologies and best practices to know who is trying to access or use the […] Written by Ganesh N Kumar November 17, 2021June 24, 2026
Zero Trust Security The 5 most influential principles of Zero Trust security Zero Trust is a set of techniques to secure end-to-end IT network infrastructure. Given the complexity of today’s networks, Zero Trust security principles continue to evolve and adapt to current demands. As indicated by the history of Zero Trust, an evolving IT security landscape was what eventually led to this concept. And right from the start, the end goal […] Written by Ganesh N Kumar November 16, 2021July 14, 2025
Zero Trust Security History of Zero Trust Security Before Zero Trust security existed, companies had to take utmost care to ensure that only trusted users were allowed to access the corporate network. Although the term “Zero Trust” was popularized by John Kindervag, it was originally coined by Stephen Paul Marsh in 1994. Kindervag was an analyst with Forrester at that time when he had recognized […] Written by Arun Prasath R November 16, 2021June 24, 2026
Zero Trust Security How Zero Trust Networks works Great Zero Trust Network is an approach to IT security that requires users within (and outside) the corporate network to be continuously verified, authorized, and authenticated. The philosophy behind how Zero Trust works is to “never trust and always keep verifying.” Regardless of their safe network usage habits, all users are continuously monitored. The Zero Trust methodology assumes […] Written by Ganesh N Kumar November 16, 2021June 24, 2026
Zero Trust Security Find out if Zero Trust network architecture the right fit for your use case In the past, the security of networks was constantly compromised since the concept of implicit trust was largely defined by how network resources were accessed by users within the LAN. Sometimes, even users outside the LAN were implicitly trusted if recognized by the system. However, with the increase of malware, phishing, spam, and ransomware, this […] Written by Ganesh N Kumar November 16, 2021June 24, 2026
