SIEM vs Log Management: Key Differences, Tools & Security Insights In modern IT security, the ability to collect, analyze, and respond to log data in real time has become foundational to breach prevention, forensics, and compliance. This is where two approaches, SIEM and log management, play distinct roles. Both process logs, but they do so in different ways and serve different goals. This blog offers […] Written by Prashanth August 4, 2025August 4, 2025
What is the difference between availability and reliability? Ensuring uninterrupted access is a key consideration when investing in IT services. However, achieving this level of performance in enterprise IT can be challenging. Businesses must define the service levels required to support seamless operations and minimize the impact of IT disruptions on business continuity. Two metrics in this evaluation are reliability vs availability. While […] Written by Pon Vijaya Raghvan December 26, 2022September 12, 2025
Cybersecurity in the Next Decade: Challenges and Opportunities for MSPs With technology advancements, will cybersecurity stay important in 2030? Are MSPs preparing for the challenges and opportunities in the changing cybersecurity of 2030? How are MSPs preparing for the increasing cyber threats as technology evolves in the next decade? How can MSPs build a strong workforce in the face of the expected shortage of cybersecurity […] Written by Sudhakar Aruchamy January 22, 2024April 21, 2025
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022July 14, 2025
Asset Management Pricing Guide & Comparisons Software Alternatives ManageEngine AssetExplorer Pricing 2025 In today’s technology-driven world, organizations rely heavily on their IT infrastructure to operate efficiently and stay competitive. However, managing the complex ecosystem of IT assets and ensuring their optimal utilization can be daunting. This is where IT Asset Management (ITAM) steps in as a strategic practice that enables businesses to gain better control over their […] Written by Pon Vijaya Raghvan June 12, 2023September 12, 2025
ITSM Software Alternatives Atlassian vs. ServiceNow vs. Infraon – Choosing the Perfect IT Service Management Solution Choosing the perfect ITSM solution is crucial for organizations as it directly impacts their operational efficiency, customer satisfaction, compliance adherence, and continuous improvement efforts. Organizations can optimize their IT operations, enhance service quality, and stay competitive in a digital world by selecting a solution that aligns with the organization’s specific needs and goals. Related blog: […] Written by Ganesh N Kumar June 9, 2023July 14, 2025
Software Asset Management Software License Management Ethics of Software Waste: How to Reduce Carbon Footprint by Better Managing Software Licenses Software has become an integral part of daily business in a digital-first age. From operating systems and productivity tools to specialized applications, software enables organizations of all sizes to streamline operations and empower employees to enhance how they work. However, with the rapid advancement of technology comes an often overlooked consequence—software waste. Not only does […] Written by Arun Prasath R June 8, 2023February 18, 2025
Cost Management IT Budget Video Blogs IT Cost Optimization: Importance and Best practices Managing IT costs has become the top priority for many organizations in the modern, fast-paced, and fiercely competitive world. The dependence of organizations on IT infrastructure has increased, making it more challenging than ever to control IT costs. IT cost optimization is critical for businesses to remain competitive and agile in today’s rapidly evolving business […] Written by Prashanth June 8, 2023July 7, 2025
ITSM Pricing Guide & Comparisons Freshservice Pricing Guide for 2025 As organizations increasingly rely on IT service management solutions to streamline their operations and enhance customer satisfaction, understanding the costs associated with implementing such software becomes crucial. We will delve into the pricing structure of Freshservice ITSM, examining the various plans and features offered and providing insights into how businesses can leverage this platform while […] Written by Chandana June 7, 2023July 14, 2025
ITSM Software Alternatives Top 5 ServiceNow Alternatives And Competitors ServiceNow is a cloud-based platform that provides an extensive range of ITSM solutions, including incident management, change management, problem management, and asset management. It is a single platform for enterprises looking to streamline their IT operations and enhance productivity with automated processes. However, like any technology solution, ServiceNow has some drawbacks. One such disadvantage is […] Written by Muddada Shyam Sunder June 6, 2023July 14, 2025
Helpdesk Software Software Alternatives Zendesk vs Atlassian vs Infraon in 2025 Businesses rely on robust software solutions to enhance efficiency and streamline operations in the dynamic world of customer support and project management. Choosing the right software solution becomes paramount as businesses seek to optimize their customer support and project management efforts. Two prominent players in this arena are Zendesk and Atlassian. These companies offer comprehensive […] Written by Deepak Gupta June 5, 2023July 9, 2025
Asset Management ITAM Pricing Guide & Comparisons AssetTiger Pricing Plan & Cost Guide ITAM (IT Asset Management) software is designed to help organizations efficiently manage and track their IT assets throughout their lifecycle. It provides a centralized platform to monitor and control an organization’s entire inventory of hardware and software assets. Here are some typical features of ITAM software: Related blog: 19 best Software Asset Management Tools in […] Written by Ganesh Prabhakaran S June 2, 2023February 18, 2025
Asset Management Software Alternatives Software Asset Management 22 best Software Asset Management Tools in 2025: SAM Tools and Solutions “Do you know 83% of employees spend half an hour daily to retrieve information about software assets?“ As an IT-focused business leader, it is essential to keep track of your software so that you know exactly what you have, where it is running, and what you require. From managing finances to engaging with clients, technology […] Written by Muddada Shyam Sunder June 2, 2023July 15, 2025
Hardware Asset Management Emerging Trends in Hardware Asset Management Tools and Their Impact on IT Asset Management Today, we belong to a digital era, and technology has got an important role to play in our lives. There isn’t a day when we do not embrace technology in fulfilling our daily responsibilities. One such boon of technology is IT and Hardware asset management. Asset management tools have got a crucial role to play […] Written by Soumya Nandhakumar May 31, 2023July 4, 2025
ITSM Pricing Guide & Comparisons Ivanti Neurons for ITSM Pricing 2025 Are you tired of managing your IT service management manually? Ivanti Neurons for ITSM may be the solution for you. With its advanced automation and AI capabilities, Ivanti Neurons promises to revolutionize your IT operations. However, before investing in this tool, it’s crucial to understand its pricing and whether it fits within your budget and […] Written by Vinutha May 30, 2023July 7, 2025
Asset Management ITAM Software Alternatives Video Blogs 20 Best IT Asset Management Software in 2025: ITAM Tools and Solutions Do you know the global asset management market size was valued at USD 373.69 billion in 2022 and is expected to exhibit a compound annual growth rate (CAGR) of 34.7% from 2023 to 2030? And also, do you know that 43% of SMBs still don’t track assets, and 80% of staff waste time finding equipment? […] Written by Muddada Shyam Sunder May 29, 2023September 2, 2025
