What is Site Reliability Engineering (SRE) with Observability? As IT systems grow more complex, ensuring stability and scalability has become more critical than ever. That’s where Site Reliability Engineering (SRE) comes in a discipline pioneered by Google to bridge the gap between development and operations. At Infraon, we blend SRE best practices with deep observability to help businesses achieve maximum uptime, performance, and […] Written by Satish Kumar September 1, 2025September 5, 2025
Why a collaborative approach between MSPs and IT managers is crucial Many organizations partner with Managed Service Providers (MSPs) to boost their IT capabilities and support systems. However, the rise of MSPs does not signify the replacement of internal IT teams but rather an opportunity for collaboration and growth. First, let’s briefly understand the roles of MSPs and IT Managers. Managed Service Providers are external companies […] Written by Samaresh Mandal February 14, 2024July 9, 2025
What is the Role of AIOps in Modern Network Management? In IT, the introduction of Artificial Intelligence for IT Operations (AIOps) has been nothing short of revolutionary. As networks become increasingly complex and data-driven, traditional network management methods are proving inadequate. AIOps has emerged as a critical tool in the arsenal of network managers, offering innovative solutions to manage and optimize networks in real-time. In […] Written by Satish Kumar November 21, 2023January 22, 2024
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022July 14, 2025
Asset Management Editor's choice Infraon Assets Benefits of Healthcare Asset Tracking in 2025 The use of technology in modern healthcare has greatly improved people’s lives. More than 1800 different types of medical devices are thought to be in use, according to data from the National Center for Biomedical Information. Asset tracking in the healthcare industry is evolving. Through 2024, the cutting-edge tools that allowed hospitals to track the […] Written by Ganesh Prabhakaran S November 16, 2022July 7, 2025
Asset Management Fixed Asset Management Manage art gallery with asset management software An art gallery is a place where artists can showcase their work and sell their pieces. Asset management software can help gallery owners manage their inventory, keep track of sales, and track customer information. This type of software can also help with scheduling exhibitions and managing artist submissions. Any art gallery worth its salt has […] Written by Manish Mohan November 16, 2022July 9, 2025
Featured Change Management Models Channel sales Content Management vs. Knowledge Management 2025 Content management and knowledge management may seem like interchangeable terms and are often used as such. However, there are noticeable differences. Simply put, knowledge is more about gathering information and building a knowledge base and is more abstract. It is the know-how that resides in an organization. On the other hand, content in a business […] Written by Soumya Nandhakumar November 16, 2022July 14, 2025
Asset Management Warehouse Asset Tracking System: Organizes Your Assets in Seconds Are you experiencing difficulties in locating a specific asset in your warehouse? Whether it be boxes, containers, or individual items, having visibility to all your assets is necessary for a productive and compliant warehouse. But, keeping track of all of those individual parts can be challenging, especially if your warehouse needs to manage thousands of […] Written by Samaresh Mandal November 15, 2022March 20, 2025
Asset Management The Importance of IT Asset Management in the Education Sector Importance of IT Asset Management is increasingly recognized across the education sector. All educational institutions, from elementary schools to technical colleges, from medical schools to law schools, must manage and maintain their records and keep them current on all their inventory and fixed assets. Due to the stakeholders involved, public schools, private schools, and institutions […] Written by Rohit Garg November 13, 2022April 16, 2025
Asset Management Top Asset Tracking Methods in 2025 The issue of losing assets affects everyone. For many firms, it’s also expensive because missing goods and equipment translate into missed sales. Asset tracking can help with this. The issue is that it can be challenging to select the best asset tracking system. You must make the most of every asset because doing so will […] Written by Soumya Nandhakumar November 6, 2022July 11, 2025
Asset Management Best Asset Management in Work Order Tracking For 2025 Many businesses lose productivity because of failing to track work orders. In order to maintain constant efficiency, work order tracking is crucial for companies. Asset management software can be helpful for effective work order administration. The work order supervisors, managers, directors, and decision-makers can all benefit significantly from it. Service requests and work orders can […] Written by Pon Vijaya Raghvan November 6, 2022July 11, 2025
Asset Management What are the Best Practices to Improve the Incident Management Process? What is Incident Management? DevOps and IT Operation teams employ the incident management process to respond to an unanticipated event or service outage and return the service to operational status. In the ITIL framework, it is a mechanism that links end-users and the IT department for more effective incident response. A robust incident management system […] Written by Samaresh Mandal October 28, 2022July 4, 2025
Asset Management SaaS Based Asset Management: 5 Main Reasons why Asset Managers choose it SaaS-based asset management is becoming essential for businesses aiming to optimize resources and improve operational efficiency. In today’s fiercely competitive environment, companies strive to enhance productivity while keeping overhead costs low and profit margins strong. To scale dynamically with changing demand, organizations are turning to cloud architecture and Software-as-a-Service (SaaS) solutions that provide the global […] Written by Muddada Shyam Sunder October 28, 2022July 4, 2025
Asset Management How to Achieve Efficient Asset Management With The Best SaaS Solutions Worried about how you can streamline operations within your company? Keeping track of internal processes, especially managing assets (regardless of their type), is an important task that calls for greater accountability and efficiency. Effective asset management can help you save time, effort, and money, gather valuable insights to make an informed decision and get acquainted […] Written by Muddada Shyam Sunder October 21, 2022July 4, 2025
Fixed Asset Management What is Fixed Asset Management Software? Why is it Important for Manufacturing Companies? Fixed asset management is a key to a business’s ability to generate revenue, companies must keep track of their assets’ location, quantity, condition, and depreciation status. However, this can be a difficult task for businesses of any size. What is Fixed Asset Management Software? Fixed asset management is tracking and maintaining a company’s physical assets […] Written by Chandana October 20, 2022July 4, 2025
Customer Service The importance of personalized customer service in 2025 Everyone knows that customer service is essential. After all, without happy customers, businesses wouldn’t exist. However, many don’t realize just how vital personalized customer service is and will continue to be in the coming years. Thanks to technological advancements, businesses will soon be able to offer their customers a considerably more personalized experience than ever […] Written by Sanjiv Vaigankar October 16, 2022July 14, 2025
