Software License Management A Comprehensive Guide to Software License Management in 2025 Software License Management (SLM) is pivotal for optimizing software assets, ensuring compliance, and driving cost-effective operations. With organizations increasingly reliant on software solutions, the strategic management of licenses becomes paramount. However, from bolstering cost efficiency through effective license utilization to mitigating risks and enhancing operational efficiency, they now have the tools to navigate software licenses […] Written by Manish Mohan July 8, 2022January 3, 2025
Infraon Assets How well are you handling your software it asset management? The process of managing software assets has become challenging. It requires a lot of work to track each asset’s lifecycle, from the time it has been acquired and installed until renewal or disposal, given the number of software programs even small-sized businesses utilize. IT, Ops, and business teams are under increased pressure to manage their […] Written by Ganesh Prabhakaran S July 8, 2022June 18, 2025
Infraon Assets Are you looking to establish yourself as a Managed IT Service Provider? Here’s what you need to know before setting up your company! As an IT service provider, you must walk a fine line between generating revenue and maintaining your team while providing the best possible service for your clients. However, you must have a sufficient budget and develop long-term strategies to attain all of these. Furthermore, when you’re operating on a break-fix model, all these tasks can […] Written by Satish Kumar July 7, 2022January 3, 2025
ITOps Network Monitoring System Link Monitoring: A Comprehensive Guide to Network Optimization As a network admin, you always want to ensure a seamless flow of data between your network systems. But how do you make sure that the messaging link to another network system is functioning correctly? Enter link monitoring—a powerful solution that unlocks unparalleled network visibility and performance optimization. In this blog, we look into the […] Written by Nithin E July 6, 2022December 30, 2024
Customer Success Customer Success vs. Customer Service: Key differences In today’s highly competitive world of SaaS solutions and B2B services, the phrases customer success vs. customer service are tossed about like cards on a poker table. Both are necessary for a company’s or brand’s success. Customer success and customer support differ in their approach: one is proactive, while the other is reactive. Using these […] Written by Chandana July 5, 2022April 17, 2025
Customer Success Is Customer Success cutting-edge in the age of B2B and SaaS? It’s no secret that expanding your company requires a solid product and a good sales and marketing team. However, to maintain this growth, you must stay ahead of the game in this constantly evolving industry by implementing effective customer success strategies that foster long-term relationships and customer loyalty. In the SaaS and B2B worlds, Customer […] Written by Sanjiv Vaigankar July 1, 2022June 18, 2025
Infraon Assets Hardware vs. IT vs. Software Asset Management – Why the need for specific asset monitoring tools? Hardware asset management (HAM), IT asset management (ITAM), and software asset management (SAM) are all closely related fields that deal with the maintenance of IT assets in an enterprise. In the context of Hardware vs. Software vs. IT asset management, it’s essential to understand how each plays a unique role in tracking and managing the […] Written by Chandana June 30, 2022June 18, 2025
Customer Success Can RMM be the game-changer in terms of boosting employee productivity? As a business owner, you’re well aware of the numerous IT challenges that your company faces. But sometimes, it’s easy to forget just how important and how crucial it is to overcome them until it’s too late. After all, IT can be a double-edged sword; the very systems used to streamline your business operations can […] Written by Shafiq Muhammad June 28, 2022July 24, 2024
Customer Success Understanding customer success – What is it, and why is it important for your company to achieve it? Customers are no longer satisfied with just a product or a service. They want more! Customers’ expectations have grown exponentially, and it’s in the hands of businesses to offer more value to their customers. Without a customer-centric approach, your business could have a precarious future. Customer Success is emerging as an essential factor in business […] Written by Sanjay Parmar June 24, 2022June 1, 2023
