Best Practices for Remote Monitoring and Management for MSPs in 2025 The shift towards remote work has accelerated significantly. The recent statistics from FlexJobs indicate that 8 in 10 people work remotely. These stats emphasize the critical role of Remote Monitoring and Management in 2025 in ensuring the seamless functioning of IT infrastructures for MSPs. However, RMM is not a static service that can be delivered […] Written by Soumya Nandhakumar March 19, 2024July 4, 2025
How IT managers and MSPs achieve NMS success together Network Monitoring Systems are crucial for monitoring, managing, and optimizing network resources. They provide a centralized view of the network’s health, performance, and security. As networks grow in complexity, involving a mix of legacy and cloud-based infrastructures, the role of NMS and achieving NMS Success becomes more challenging. Some of its challenges include scalability, real-time […] Written by Deepak Kumar S February 9, 2024July 4, 2025
The Power of Low Code No Code ITSM Platforms Low code no code approaches are transforming how IT teams manage services. By using visual tools and prebuilt components, ITSM platforms can be customized faster, reducing dependency on lengthy development cycles. It empowers teams to roll out service desk automations, self-service portals, and approval workflows at speed. The global low-code development platform market stands at […] Written by Soumya Nandhakumar September 25, 2025February 12, 2026
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022July 14, 2025
Zero Trust Security What is the Zero Trust security advantage and why is it a big deal? What is the Zero Trust security advantage and why is it a big deal? “Never Trust, Always Verify” sounds like a catchphrase and yet, puts us on alert. Even as digitization continues to evolve with the applications, data, devices, and infrastructure becoming more hybrid, the threat to network security is also changing. Simply put, cybersecurity […] Written by Ganesh N Kumar October 20, 2021September 5, 2024
Hardware Asset Management Why isn’t Hardware Asset Management a massive priority in your company? Rapid advances in cloud computing technology have created an atmosphere where IT solution firms may feel that they no longer need to worry about server hardware. But in reality good hardware asset management strategies are still essential for the overall health, productivity and smooth operations of an enterprise. What is a hardware asset? A Hardware […] Written by Deepak Gupta October 12, 2021July 14, 2025
Asset Management ITAM The one-stop learning guide to IT Asset Management (ITAM) IT enterprises use a variety of network, software, and hardware assets. IT asset management refers to the practices that are involved in managing the life-cycle of these assets and as a result reducing enterprise expenditure on assets. What is IT Asset Management? IT asset management or ITAM refers to a large gamut of activities including […] Written by satishkumar October 12, 2021April 17, 2025
IT Asset Discovery tools How Great IT Asset Discovery Tool can be your Business Game-Changer One of the major challenges faced by today’s IT organization is to adapt to the changing needs of customers and technology along with maintaining the stability of existing services in the face of disruption and risks. In order to tackle this situation, visibility of IT Infra components has become a prerequisite, in the absence of […] Written by Arun Prasath R September 22, 2021November 20, 2024
Remote Access Infraon SecuRA What Is Remote Access–A Guide to Choosing the Best Software Remote access is the mechanism through which authorised users can access a secure network from an offsite location. It is done by using remote access software. The authorised personnel can gain access to files and other different resources on any device at any time. Importance of Remote Access Software Remote access software has become crucial, especially […] Written by Ganesh N Kumar August 20, 2021January 7, 2026
Zero Trust Security Everything to know about Zero Trust Network Security What Is Zero Trust Security? Zero trust security has become very important in the recent few years. It implies a set of technologies that operate on an adaptive trust model, where it is important to grant access on a ‘’need to know’’ basis and where trust is never implicit. With Zero Trust Network Access or […] Written by Ganesh N Kumar August 20, 2021July 14, 2025
Asset Management Software Asset Management Seven Best Practices for Software Asset Management Many technological advancements have made it easy for companies to manage the crucial assets that help them run their day-to-day businesses. For instance, the rise of automation has empowered them to create agile, flexible, and mobile business processes. But it has also meant that many of them are now dependent on software tools, which play […] Written by Soumya Nandhakumar August 20, 2021July 4, 2025
Remote Access Infraon SecuRA Three Critical Factors to Consider When Buying a Remote Access Software Today, organizations are relying on digital transformation more than ever before. Hence, remote technologies are no longer luxury items to enhance business efficiency. They have become critical to keep youroperations up and running without system disruptions or financial and reputational losses! Especially in this COVID-influenced climate of ‘work from home’ expectations, remote software ensures that […] Written by Arun Prasath R August 20, 2021January 7, 2026