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IT Change Management: Process, Lifecycle, Best Practices & Examples 

What Is IT Change Management?  IT change management refers to the disciplined handling of modifications made to production IT systems, services, and infrastructure. These modifications may involve software releases, configuration updates, infrastructure upgrades, or policy adjustments. The goal centers on reducing service disruption while keeping accountability, traceability, and governance intact throughout the change journey.  Within IT service management, change management functions […]
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8 Best AIOps Tools for Modern IT Teams in 2026 

IT operations teams deal with growing system volume, faster release cycles, and tighter service expectations. Traditional monitoring tools generate large alert volumes, yet teams still spend hours sorting signal from noise under pressure. Manual triage slows response time, while disconnected tools stretch incident handling and service recovery.  AIOps tools apply machine learning and statistical models to operational data so […]
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Top 8 IT Operations Management Tools in 2026

What Are IT Operations Management Tools? IT Operations Management tools support day-to-day oversight of infrastructure, applications, networks, and the services that depend on them. These platforms focus on visibility, issue detection, and response workflows tied to uptime and service continuity. Modern ITOM platforms combine monitoring, event handling, asset awareness, and operational workflows within a shared […]
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How AIOps Transforms IT: Use Cases, ROI & Future of Automation

How AIOps Helps the IT Sector?  AIOps shifts IT operations into a model driven by pattern recognition, automation, and predictive insights. Modern environments generate streams of logs, metrics, traces, events, and tickets at a pace that outruns traditional monitoring. Teams require systems that correlate signals, forecast failures, and trigger actions before service interruptions spiral into outages.   AIOps brings […]
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Importance of tracking software licenses with IT asset management software
  1. Asset Management
  2. ITAM
  3. Software License Management

Importance of Tracking Software Licenses with IT Asset Management Software

IT Asset Management (ITAM) software is essential for streamlining and automating the management of IT assets. It offers significant advantages, including tracking software licenses, compliance maintenance, cost savings, improved planning, risk management, and increased operational efficiency. Discover the importance of ITAM software and explore why Infraon’s IT Asset Management solution stands out in optimizing resources, […]
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Ticket Management Software
  1. Ticket Management

Understanding the Different Features of Ticket Management Software

Ticket management software is a valuable tool used to streamline and enhance customer support and issue resolution processes. It provides a centralized system for receiving, tracking, and resolving customer inquiries, complaints, and service requests, known as tickets. Features of ticket management software Here are some key features commonly found in ticket management software: Conclusion: Ticket […]
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  1. Asset Management
  2. ITAM
  3. Pricing Guide & Comparisons

Freshservice Asset Pricing Plan And Cost Guide

Managing IT assets can be a challenging task for businesses of any size. Whether it’s hardware, software, or other technology resources, keeping track of everything and ensuring it is all up-to-date and functioning properly is essential to maintain a competitive edge. Freshservice is a cloud-based IT service management (ITSM) software that helps organizations streamline their […]
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  1. ITSM
  2. Pricing Guide & Comparisons

BMC Helix ITSM (Remedy) Pricing 2025

BMC Helix ITSM (Information Technology Service Management) is a powerful and comprehensive platform designed to streamline and optimize IT operations within an organization. With its advanced capabilities and user-friendly interface, it has become a leading ITSM solution on the market. However, as with any technology solution, the cost is a major consideration for businesses adopting […]
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  1. Helpdesk Software
  2. Software Alternatives

Freshservice Alternatives & Competitors in 2025

Are you looking for a Freshservice competitor or alternatives?  Look over and compare the list of the best helpdesk solutions that offer similar features at the most affordable prices. Automate your business operations by selecting the top Freshservice competitor that can meet your organization’s requirements. Related blog: Best Lansweeper Alternatives and Competitors in 2023 Freshservice […]
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  1. Helpdesk Software
  2. Software Alternatives

5 Best Zendesk Competitors and Alternatives in 2025

Customer service is more crucial than ever in today’s fast-paced business world. Customers expect prompt and efficient service, and organizations that fail to provide it risk losing customers and revenue. As a result, many organizations are turning to customer care software to help them manage their support operations and increase customer satisfaction.  Zendesk is a […]
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  1. Asset Management
  2. ITAM
  3. Pricing Guide & Comparisons

Lansweeper Pricing Plan & Cost Guide

Managing your IT assets manually can be an exhausting and expensive endeavor. If you want a comprehensive solution to streamline the process, look no further than IT asset management (ITAM). Several tools can help you efficiently manage your IT assets. This article looks at Lansweeper and Lansweeper Pricing, an all-in-one platform that offers complete visibility […]
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  1. Asset Management
  2. Good Reads
  3. ITAM
  4. Risk Management

Risk mitigation pays big in ITAM, but how to quantify it?

It has been many years since organizations have woken up to the fact that implementing dynamic IT Asset Management (ITAM) practices isn’t just a luxury. It’s something that every organization is expected to have in place to boost operational efficiency, realize sizable cost savings, increase security governance, and, at times, even trigger business growth. However, […]
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  1. AIOps
  2. Good Reads
  3. ITOps
  4. Network Monitoring System

Traditional Network Monitoring vs. AIOps Network Monitoring: A Comparative Analysis

The digital shift has particularly influenced the world of network management, where traditional monitoring is gradually giving way to AI operations (AIOps) solutions. It illustrates a clear shift towards automated and predictive IT operations management. While traditional systems have their place, particularly in smaller or less complex environments, AIOps represents the future of network monitoring, […]
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ITAM processes
  1. ITAM

When is the right time to move out of your age-old ITAM processes?  

Approximately two years ago, the pandemic forced us to start working from the safety of our homes. Organizations purchased, distributed, and deployed services and products to support and maintain business as usual. During this rapid transition, many overlooked essential ITAM processes, shortening due diligence or, in some cases, completely ignoring them. The common issues were: […]
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Causes of Data Center Outages and How to Overcome Them 1
  1. Network Configuration Management
  2. Infraon IMS

Causes of Data Center Outages and How to Overcome Them

With the increasing computing requirements and complexity of data center systems, unplanned downtime has become a severe threat to enterprises in terms of process violations, revenue losses, and reputational issues. Although data center failures are quite common, it can be difficult to predict every scenario that might have a severe impact on the expansion of […]
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