Infraon blogs

Expert Insights on ITOps
and Customer Success

Featured on Infraon Blogs

the role of predictive analytics in it infrastructure optimization

The Role of Predictive Analytics in IT Infrastructure Optimization

Predictive analytics uses data, patterns, and trends to forecast future events, helping IT teams make smarter, faster decisions. In the world of IT, where downtime and performance issues can cost businesses time and money, having predictive insights is a game-changer. When applied to IT infrastructure optimization, it allows teams to identify bottlenecks, predict failures, and […]
Written by
hero img

Software Asset Management system for Modern Businesses

Managing software has become one of the most pressing challenges for modern organizations. Licenses span SaaS subscriptions, on-premise tools, and hybrid deployments, each carrying costs and compliance risks. Without structured oversight, audits turn into costly disruptions and budgets bleed through unused applications.  This is why asset management software for small business and enterprise platforms alike […]
Written by

Unlock the power of
Infraon Infinity

One platform for ITSM, helpdesk & asset management

Start free trial

Latest blog posts

VIEW ALL

Asset Tracking Software in 2025
  1. Asset Management
  2. Asset Tracking
  3. Video Blogs

Asset Tracking Software in 2025

Introduction Asset tracking software is a powerful tool that enables organizations to efficiently manage and monitor their valuable assets throughout their lifecycle. Whether it’s physical equipment, IT assets, or inventory, asset tracking software provides a centralized system to track, record, and analyze asset data in real time. By leveraging barcode scanning, RFID technology, or GPS […]
Written by
businessman mark checklist with pen completion business task goal achievements planning schedule concept min
  1. ITSM
  2. Software Alternatives

Lansweeper vs. ManageEngine vs. Infraon in 2025

In the rapidly evolving landscape of IT infrastructure management, selecting the right IT asset management (ITAM) and IT service management (ITSM) solution is crucial for organizations to streamline operations and enhance service delivery. With numerous options available, conducting a thorough comparative analysis is essential. 4 benefits of the right ITAM and ITSM solution 1) Improved […]
Written by
abstract creative coding illustration modern computer monitor software development concept 3d rendering 1
  1. Infraon Desk
  2. Pricing Guide & Comparisons

Zendesk Pricing Plan & Cost Guide

If you’re considering using Zendesk for your customer support and engagement needs, it’s essential to understand the various pricing options available and how they align with your business requirements. In this article, we’ll walk you through Zendesk’s pricing structure, highlight the features and benefits of each plan, and provide insights to help you decide about […]
Written by
busy woman working night front computer taking notes writing notebook annual reports checking financial project focused employee using technology network wireless doing overtime job min
  1. Asset Management
  2. Software Alternatives

The 5 Best AssetTiger Alternatives 2025

Asset management is integral to any organization’s operations, ensuring efficient tracking and maintenance of valuable resources. One popular solution that has gained recognition in recent years is AssetTiger. However, despite its popularity, AssetTiger has a few drawbacks that might leave users searching for alternatives. Here, we will explore the five best AssetTiger alternatives in 2025 […]
Written by
futuristic smart city with 5g global network technology min
  1. ITSM
  2. Software Alternatives

5 Best Atlassian Alternatives in 2025

Businesses worldwide constantly seek innovative ways to streamline operations and enhance service management capabilities. In recent years, Atlassian’s IT Service Management (ITSM) solutions have gained immense popularity, empowering organizations to handle their IT processes and improve customer satisfaction efficiently. However, with the evolving demands of the modern digital landscape, businesses must explore alternative ITSM platforms […]
Written by
standard quality control
  1. Good Reads

Freshdesk vs. Zendesk vs. Infraon in 2025

IT operations management (ITOps) encompasses a range of activities and processes involved in managing an organization’s IT infrastructure. While essential for maintaining a smooth and efficient IT environment, ITOps management can present several challenges. Here are five reasons: Related article: Zendesk vs Atlassian vs Infraon in 2025 5 challenges of ITOPs management So, ITOps management […]
Written by
standard quality control concept m4 min
  1. ITSM
  2. Software Alternatives

20 Best ManageEngine ServiceDesk Plus Alternatives in 2025

Are you searching for a ManageEngine ServiceDesk Plus alternative? Look no further! We’ve curated a comprehensive list of alternatives that offer comparable functionality. Whether you’re in IT or another industry, these platforms provide robust help desk and customer support features that can be tailored to your specific needs. Our handpicked selection of ManageEngine competitors ensures […]
Written by
customer review satisfaction feedback survey concept min
  1. Asset Management
  2. Software Alternatives

5 PDQ Inventory Alternatives Software in 2025

PDQ Inventory is a powerful asset management and inventory software that has gained popularity among IT professionals for its robust features and functionality. It offers comprehensive solutions for tracking and managing software and hardware assets, automating inventory tasks, and simplifying network management. As technology evolves and new alternatives emerge, exploring other software options that offer […]
Written by
standard quality control collage1 min
  1. ITSM
  2. Software Alternatives

BMC ITSM vs. ServiceNow vs. Infraon: Evaluating the best ITSM platform

IT Service Management (ITSM) solutions are critical in ensuring efficient IT operations and delivering exceptional service experiences in this technology-driven world. With many options available, selecting the perfect ITSM solution requires careful consideration. In this blog, we will examine three leading providers in the market: BMC ITSM, ServiceNow, and Infraon. By exploring their unique features […]
Written by
standard quality control collage concept1 min
  1. ITSM
  2. Software Alternatives

Ivanti vs. ServiceNow vs. Infraon in 2025

IT Service Management (ITSM) and IT Operations Management (ITOM) are critical components of managing an organization’s IT infrastructure. While they serve distinct purposes, they are inherently interconnected and provide significant benefits when implemented together. By embracing the integration of these disciplines, organizations can achieve improved IT service quality, operational efficiency, and customer satisfaction. Related blog: […]
Written by
side view woman working as economist min
  1. Asset Management
  2. ITAM
  3. Pricing Guide & Comparisons

PDQ Inventory Pricing Plan & Cost Guide

Pricing for IT Asset Management (ITAM) solutions depends on software complexity, the number of users or devices it will be deployed on, the level of support provided, and the additional features and functionalities included. Typically, ITAM software is offered through a subscription-based pricing model, where customers pay a recurring fee for the software license and […]
Written by

View all

Read by category

VIEW ALL

TOP PICKS IN “CUSTOMER SUCCESS”

View all in “Customer Success”

1200 610063 101349787
  1. Asset Management
  2. Good Reads

What is the difference between availability and reliability?

Ensuring uninterrupted access is a key consideration when investing in IT services. However, achieving this level of performance in enterprise IT can be challenging. Businesses must define the service levels required to support seamless operations and minimize the impact of IT disruptions on business continuity. Two metrics in this evaluation are reliability vs availability. While […]
Written by
29471
  1. Good Reads

The Importance of SOC 2 Certification for Building Customer Trust

Companies entrust service providers with sensitive data like customer records, financial details, and intellectual property, which demand rigorous security and reliability. SOC 2 certification (Service Organization Control 2), developed by the American Institute of Certified Public Accountants (AICPA), is a globally recognized standard that validates an organization’s commitment to data protection and operational excellence.  For SaaS, […]
Written by
Book a Demo Start Free Trial