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self service portals

Self-Service Portals: Features, Benefits & Use Cases in IT and HR

The volume of repetitive service requests, from leave applications to password resets, grows exponentially. To manage this surge, more teams are turning to self-service portals. These platforms provide users with direct access to information, support, and tools, eliminating dependency on helpdesk agents or HR teams for routine tasks. By offering a streamlined interface, employee self-service […]
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predictive monitoring

Predictive Monitoring: AI Strategies to Reduce Downtime and Boost IT Visibility

Modern IT environments are vast, distributed, and constantly evolving. As infrastructure grows more complex, traditional monitoring tools that only react to failures fall short. Predictive monitoring changes the equation by forecasting issues before they impact performance or availability.  By combining infrastructure monitoring with real-time insights from predictive analytics, IT teams can follow intuitive steps to […]
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12270 min

Release Management: Process Steps, Tools & Best Practices for ITSM 

Software delivery can derail quickly without structure. Version mismatches, failed rollbacks, broken features, these are often symptoms of a weak or unclear release management process.  Release management brings order to the chaos by defining how features, bug fixes, and system updates move from development to production. It sets expectations, aligns timelines, and reduces deployment risk.   […]
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  1. Asset Management
  2. Software Alternatives

The 5 Best AssetTiger Alternatives 2025

Asset management is integral to any organization’s operations, ensuring efficient tracking and maintenance of valuable resources. One popular solution that has gained recognition in recent years is AssetTiger. However, despite its popularity, AssetTiger has a few drawbacks that might leave users searching for alternatives. Here, we will explore the five best AssetTiger alternatives in 2025 […]
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  1. ITSM
  2. Software Alternatives

5 Best Atlassian Alternatives in 2025

Businesses worldwide constantly seek innovative ways to streamline operations and enhance service management capabilities. In recent years, Atlassian’s IT Service Management (ITSM) solutions have gained immense popularity, empowering organizations to handle their IT processes and improve customer satisfaction efficiently. However, with the evolving demands of the modern digital landscape, businesses must explore alternative ITSM platforms […]
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standard quality control
  1. Good Reads

Freshdesk vs. Zendesk vs. Infraon in 2025

IT operations management (ITOps) encompasses a range of activities and processes involved in managing an organization’s IT infrastructure. While essential for maintaining a smooth and efficient IT environment, ITOps management can present several challenges. Here are five reasons: Related article: Zendesk vs Atlassian vs Infraon in 2025 5 challenges of ITOPs management So, ITOps management […]
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  1. ITSM
  2. Software Alternatives

20 Best ManageEngine ServiceDesk Plus Alternatives in 2025

Are you searching for a ManageEngine ServiceDesk Plus alternative? Look no further! We’ve curated a comprehensive list of alternatives that offer comparable functionality. Whether you’re in IT or another industry, these platforms provide robust help desk and customer support features that can be tailored to your specific needs. Our handpicked selection of ManageEngine competitors ensures […]
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  1. Asset Management
  2. Software Alternatives

5 PDQ Inventory Alternatives Software in 2025

PDQ Inventory is a powerful asset management and inventory software that has gained popularity among IT professionals for its robust features and functionality. It offers comprehensive solutions for tracking and managing software and hardware assets, automating inventory tasks, and simplifying network management. As technology evolves and new alternatives emerge, exploring other software options that offer […]
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  1. ITSM
  2. Software Alternatives

BMC ITSM vs. ServiceNow vs. Infraon: Evaluating the best ITSM platform

IT Service Management (ITSM) solutions are critical in ensuring efficient IT operations and delivering exceptional service experiences in this technology-driven world. With many options available, selecting the perfect ITSM solution requires careful consideration. In this blog, we will examine three leading providers in the market: BMC ITSM, ServiceNow, and Infraon. By exploring their unique features […]
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  1. ITSM
  2. Software Alternatives

Ivanti vs. ServiceNow vs. Infraon in 2025

IT Service Management (ITSM) and IT Operations Management (ITOM) are critical components of managing an organization’s IT infrastructure. While they serve distinct purposes, they are inherently interconnected and provide significant benefits when implemented together. By embracing the integration of these disciplines, organizations can achieve improved IT service quality, operational efficiency, and customer satisfaction. Related blog: […]
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  1. Asset Management
  2. ITAM
  3. Pricing Guide & Comparisons

PDQ Inventory Pricing Plan & Cost Guide

Pricing for IT Asset Management (ITAM) solutions depends on software complexity, the number of users or devices it will be deployed on, the level of support provided, and the additional features and functionalities included. Typically, ITAM software is offered through a subscription-based pricing model, where customers pay a recurring fee for the software license and […]
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  1. Asset Management
  2. Software Alternatives

Asset Panda vs. Asset Tiger vs. Infraon

Modern organizations are faced with the challenge of effectively managing their assets to ensure operational efficiency, cost optimization, and regulatory compliance. An effective asset management platform is the key to addressing these challenges and unlocking the full potential of an organization’s asset portfolio. A powerful asset management platform plays a crucial role in the success […]
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  1. Asset Management
  2. Pricing Guide & Comparisons

Atlassian Pricing Plan & Cost Guide

In today’s rapidly evolving business landscape, effective management of IT assets is crucial for organizations seeking to optimize their operations and achieve sustainable growth. As companies expand their digital infrastructure, the need for robust IT Asset Management (ITAM) solutions becomes increasingly important. Among the leading providers in this domain is Atlassian, a renowned software company […]
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  1. Asset Management
  2. Pricing Guide & Comparisons
  3. Software Alternatives

ManageEngine AssetExplorer Pricing 2025

In today’s technology-driven world, organizations rely heavily on their IT infrastructure to operate efficiently and stay competitive. However, managing the complex ecosystem of IT assets and ensuring their optimal utilization can be daunting. This is where IT Asset Management (ITAM) steps in as a strategic practice that enables businesses to gain better control over their […]
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  1. ITSM
  2. Software Alternatives

Atlassian vs. ServiceNow vs. Infraon – Choosing the Perfect IT Service Management Solution

Choosing the perfect ITSM solution is crucial for organizations as it directly impacts their operational efficiency, customer satisfaction, compliance adherence, and continuous improvement efforts. Organizations can optimize their IT operations, enhance service quality, and stay competitive in a digital world by selecting a solution that aligns with the organization’s specific needs and goals. Related blog: […]
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The 10 Best Fixed Asset Software in 2025
  1. Asset Management
  2. Fixed Asset Management
  3. Software Alternatives
  4. Video Blogs

The 10 Best Fixed Asset Software in 2025

Managing fixed assets can be a complex and time-consuming task, especially for businesses that own a large number of assets. Keeping track of each asset’s location, maintenance history, and depreciation can quickly become overwhelming without the right tools. This is where fixed asset software comes in. Fixed assets are long-term tangible or intangible assets a […]
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AI Ops Infraon
  1. AIOps

Why AIOPs is Important for Businesses of the Future?

The technology landscape is rapidly changing, with several enterprises undergoing digital transformation. Adopting new technologies and solutions is essential if you want to build a future-proof enterprise. Artificial intelligence in IT operations or AIOps is an emerging technology that leverages artificial intelligence to help IT operations tackle the challenges of rapid digital transformation. This article […]
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60894 min 1
  1. Asset Depreciation
  2. Asset Management
  3. Good Reads
  4. Software Asset Management
  5. Software License Management

A comprehensive guide to asset depreciation for 2025

Introduction   In finance and accounting, asset depreciation plays a crucial role in accurately reflecting the value of tangible assets over time. As we embark on a new year, businesses and individuals must understand the complexities of asset depreciation for 2025. This guide highlights the importance of asset depreciation in financial reporting, analysis, and decision-making. We […]
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