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19456 min

What is a CMDB (Configuration Management Database)? Why Does It Matter?

CMDB (Configuration Management Database) represents a structured repository used to track configuration items, or CIs, across an organization’s IT environment. Each CI might include software packages, physical servers, network components, virtual machines, or even user access credentials. Together, these components and their relationships define how IT services are delivered and maintained. In this blog, you’ll […]
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self service portals

Self-Service Portals: Features, Benefits & Use Cases in IT and HR

The volume of repetitive service requests, from leave applications to password resets, grows exponentially. To manage this surge, more teams are turning to self-service portals. These platforms provide users with direct access to information, support, and tools, eliminating dependency on helpdesk agents or HR teams for routine tasks. By offering a streamlined interface, employee self-service […]
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predictive monitoring

Predictive Monitoring: AI Strategies to Reduce Downtime and Boost IT Visibility

Modern IT environments are vast, distributed, and constantly evolving. As infrastructure grows more complex, traditional monitoring tools that only react to failures fall short. Predictive monitoring changes the equation by forecasting issues before they impact performance or availability.  By combining infrastructure monitoring with real-time insights from predictive analytics, IT teams can follow intuitive steps to […]
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  1. Good Reads
  2. Workflow Automation

Why Automation Only Works When Someone Owns the Outcome

Here’s the automation dream: click a button, walk away, sip coffee, bask in the glow of flawless execution. Servers behave. Pipelines hum. Metrics sparkle. Nobody panics. Even market studies say it’s worth big bucks. For instance, even the global intelligent process automation market is expected to reach over $25.9 billion by 2027.  Reality, of course, […]
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  1. Asset Management

The Importance of Reporting in Asset Management

Effective asset management reporting is crucial for organizations aiming to optimize resource utilization, minimize costs, and maintain operational efficiency. Central to this process is robust reporting, which provides actionable insights into asset performance, utilization, and lifecycle management. This blog delves into the significance of reporting in asset management, exploring various report types, key components, benefits, […]
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freepik expand 968931
  1. Asset Management
  2. Telcom

The Impact of Digital Transformation in Telecom

Introduction: Understanding Digital Transformation in Telecom The telecom industry is at the forefront of digital transformation, driven by rapid technological advancements, evolving customer demands, and an increasingly competitive market. Digital transformation in telecom is not just about adopting new technologies; it’s about redefining business models, enhancing operational efficiency, and improving customer experience. With the rise […]
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freepik expand 334191
  1. Asset Management
  2. Asset Tracking
  3. Barcode Asset Management
  4. Inventory Management

Buying an Inventory Tagging System: What You Should Know

An inventory tagging system is essential for businesses to track and manage stock efficiently. By attaching unique tags or labels to each item, companies can maintain accurate inventory data, reduce errors, and improve overall efficiency. This ensures seamless order fulfillment and prevents stock shortages or overstocking, which can impact business operations. A well-structured inventory labeling […]
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661657 min
  1. Asset Management
  2. Asset Tracking
  3. Barcode Asset Management
  4. Inventory Management

The Importance of IT Inventory Audits

Introduction: The Importance of Inventory Audits IT Inventory Audits are critical in ensuring that businesses maintain accurate records of their assets, reducing financial risks and operational inefficiencies. These audits help companies verify stock levels, prevent losses, and optimize resource allocation. Proper inventory management, supported by regular stock audits, contributes directly to profitability by reducing waste, […]
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freepik expand 831511
  1. Asset Lifecycle Management
  2. Asset Maintenance Software
  3. Asset Management
  4. Good Reads

5 Benefits of an IT Asset Disposition Plan

Introduction: Understanding IT Asset Disposition (ITAD) IT asset disposition plan (ITAD) is the process of securely managing and disposing of outdated or unwanted IT equipment, such as computers, servers, and networking devices. It ensures that sensitive data is permanently erased, hardware is either recycled or repurposed, and disposal follows environmental regulations. A proper IT asset […]
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11331 min
  1. IT Infrastructure Management
  2. IT Planning
  3. ITSM

The Shift to Proactive IT Management: How Infraon Leads the Way

For years, businesses relied on a reactive IT management approach, also known as the break-fix model—only addressing problems after they occurred. This method often led to unpredictable downtime, rising costs, and a struggle to scale with growing business needs. Without proactive monitoring, issues could escalate, causing major disruptions. This is where proactive IT management comes […]
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freepik expand 93177 min
  1. Good Reads
  2. ITOps
  3. Network Configuration Management
  4. Network Management
  5. Network Monitoring System

The Future of VLANs: Are They Still Relevant in Modern Networking?

VLANs (Virtual Local Area Networks) have long been essential in networking, allowing network segmentation to improve security, efficiency, and traffic management. Traditionally, VLANs helped organizations optimize their IT infrastructure by isolating devices within a network, reducing congestion, and enhancing security. Today, VLANs remain critical for maintaining stability and performance as networks grow more complex with […]
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workato vs mulesoft min
  1. Good Reads
  2. Workflow Automation

Workato vs MuleSoft: Which Automation Tool is Suitable?

In today’s fast-paced business world, automation tools are essential for streamlining workflows and boosting efficiency. Workato and MuleSoft are two leading solutions offering unique features to meet diverse business needs. Whether you’re looking for easy integration or advanced customization, we at Infraon firmly believe that choosing the right tool can make all the difference. Let’s […]
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51684 min
  1. SaaS
  2. Software License Management

SaaS Subscription Management: A Detailed Guide

SaaS subscription management is all about software companies’ tools and processes to handle billing and customer relationships throughout the customer journey. It goes beyond basic recurring billing by supporting more complex pricing models, helping businesses manage subscriptions more effectively. In today’s market, subscription management has become a must-have for companies offering software as a service […]
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24746 min
  1. ITSM

What Is Enterprise Service Management (ESM)?

Enterprise Service Management is a strategic approach to extending IT Service Management ITSM principles beyond IT departments to other business functions such as HR, finance, facilities, and customer service. Organizations adopting ESM software aim to create a unified service delivery model that improves collaboration, efficiency, and overall operational performance. This blog will explore ESM’s definition, […]
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TOP PICKS IN “CUSTOMER SUCCESS”

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61028 min
  1. Asset Management
  2. Asset Tracking
  3. Software Asset Management

Simplifying Mobile Asset Tracking and Management: A Complete Guide

In today’s fast-moving business world, mobile asset tracking is essential for keeping assets secure, organized, and accessible. A reliable mobile asset tracking system helps businesses monitor equipment, vehicles, and tools in real-time, reducing losses and improving efficiency. By integrating mobile inventory management software, companies can automate asset updates, minimize manual errors, and enhance security. These […]
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itops vs devops
  1. AIOps
  2. DevOps
  3. ITOps

ITOps vs DevOps: Understanding Their Roles in Modern IT Environments 

The conversation around ITOps vs DevOps continues as organizations pursue agile development and responsive service delivery. While both practices share the goal of improving software and infrastructure management, they emerge from distinct historical, operational, and cultural backgrounds.  Understanding how these models differ at their core helps decision-makers choose the most suitable operating strategy and align […]
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A Comprehensive Guide to IT Asset Management
  1. Asset Management
  2. ITAM
  3. Video Blogs

A Comprehensive Guide to IT Asset Management

In this technology-driven landscape, the efficient management of IT assets has become pivotal for organizational success. Enter IT Asset Management ITAM, a strategic practice that navigates the complexities of overseeing and optimizing a wide spectrum of IT resources. In this blog, let’s understand the core facets of ITAM, from its definition and benefits to its […]
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Causes of Data Center Outages and How to Overcome Them 1
  1. Network Configuration Management
  2. Infraon IMS

Causes of Data Center Outages and How to Overcome Them

With the increasing computing requirements and complexity of data center systems, unplanned downtime has become a severe threat to enterprises in terms of process violations, revenue losses, and reputational issues. Although data center failures are quite common, it can be difficult to predict every scenario that might have a severe impact on the expansion of […]
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