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windows patch management

10 Best Windows Patch Management Practices for 2025

Enterprises rely on regular patching to secure systems and maintain compliance. Unpatched vulnerabilities expose networks to data breaches and downtime. Implementing structured Windows patch management ensures that every device, server, and virtual endpoint stays protected and up to date. With distributed teams and hybrid IT setups, managing updates manually creates risk. Automated processes improve consistency, visibility, and control while […]
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open source hero

Open-Source Asset Management Software: Pros and Cons

Open source asset management software gives businesses the power to track, monitor, and manage physical and digital assets through customizable code. Teams can download, modify, and deploy the system on their own servers or cloud platforms without depending on a proprietary vendor. Open source asset management can be appealing to IT, facilities, and finance teams that want full visibility across […]
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server infrastructure

Understanding Server Infrastructure: Components and Importance

A well-structured server infrastructure is not just about having the right hardware in place. It is about creating a strong foundation that ensures performance, security, and reliability. Poorly designed infrastructure can lead to downtime, security breaches, and reduced efficiency. On the other hand, an optimized setup empowers businesses to scale, innovate, and meet customer demands […]
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predictive monitoring
  1. Infraon AIOps
  2. Predictive Monitoring

Predictive Monitoring: AI Strategies to Reduce Downtime and Boost IT Visibility

Modern IT environments are vast, distributed, and constantly evolving. As infrastructure grows more complex, traditional monitoring tools that only react to failures fall short. Predictive monitoring changes the equation by forecasting issues before they impact performance or availability.  By combining infrastructure monitoring with real-time insights from predictive analytics, IT teams can follow intuitive steps to […]
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quality assurance key certified product excellence faas 2
  1. Good Reads
  2. Network Configuration Management

SIEM vs Log Management: Key Differences, Tools & Security Insights

In modern IT security, the ability to collect, analyze, and respond to log data in real time has become foundational to breach prevention, forensics, and compliance. This is where two approaches, SIEM and log management, play distinct roles. Both process logs, but they do so in different ways and serve different goals.  This blog offers […]
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12270 min
  1. ITSM
  2. Release Management

Release Management: Process Steps, Tools & Best Practices for ITSM 

Software delivery can derail quickly without structure. Version mismatches, failed rollbacks, broken features, these are often symptoms of a weak or unclear release management process.  Release management brings order to the chaos by defining how features, bug fixes, and system updates move from development to production. It sets expectations, aligns timelines, and reduces deployment risk.   […]
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sla vs ola Hero
  1. Good Reads
  2. ITSM
  3. Service Level Agreement

SLA vs. OLA in ITSM: Key Differences, Examples, and Best Practices 

Service delivery in ITSM depends on measurable targets and clear internal accountability. Two core agreements define that structure: Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). Though often grouped together, they serve distinct roles. Knowing how to separate and align SLA vs OLA is key to improving outcomes and avoiding friction between teams and […]
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photo actuary analyzing insurance data1 min
  1. Infrastructure Asset Management
  2. IT Infrastructure Management
  3. ITOps

What is IT Infrastructure Monitoring? Use Cases, Challenges, and Solutions 

Modern IT environments span physical servers, virtual machines, cloud platforms, and containerized services. The only way to maintain performance, uptime, and accountability across that landscape is through infrastructure monitoring.  This blog looks to define what monitoring IT infrastructure really means, how it works, the types of monitoring, common challenges, benefits, and how to choose the […]
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26499 min
  1. Good Reads
  2. Hybrid Cloud Management
  3. Infrastructure Asset Management

What is Cloud Infrastructure? Key Components, Models & Use Cases 

Cloud infrastructure powers everything from critical enterprise systems to everyday SaaS platforms. For IT leaders managing evolving workloads, the ability to understand and control this backend structure has become a prerequisite.  This blog breaks down cloud infra into its core layers, how they work together, and how to make smart decisions around architecture, delivery models, […]
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network topologies
  1. Network Availability Monitoring Tools
  2. Network Monitoring System

Network Topologies in Computer Networks: Types, Diagrams & Mapping Explained 

Every connected device, cable, and transmission path contributes to how data flows across an IT environment. These physical and logical arrangements define what is known as topology in a computer network. For IT teams managing increasingly complex infrastructures, understanding how devices are arranged and how they communicate is critical.  This blog aims to break down […]
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what is ipv6 banner
  1. Good Reads
  2. Network Availability Monitoring Tools
  3. Network Management
  4. Network Monitoring System

What is IPv6 and Why Smart, Integrated IPAM is Essential for Managing It Efficiently

Understanding IPv6 Fundamentals With the internet expanding rapidly, the older IPv4 system just can’t keep up with the demand for new IP addresses. That’s where IPv6 comes in. If you’re wondering what IPv6 is, it’s the next-generation internet protocol designed to replace IPv4, offering a much larger pool of addresses and better efficiency. Let’s break […]
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itops vs devops
  1. AIOps
  2. DevOps
  3. ITOps

ITOps vs DevOps: Understanding Their Roles in Modern IT Environments 

The conversation around ITOps vs DevOps continues as organizations pursue agile development and responsive service delivery. While both practices share the goal of improving software and infrastructure management, they emerge from distinct historical, operational, and cultural backgrounds.  Understanding how these models differ at their core helps decision-makers choose the most suitable operating strategy and align […]
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sass infrastructure banner
  1. Asset Management
  2. Good Reads
  3. Software Asset Management

Why SaaS Infrastructure Monitoring Is Critical for Modern IT Operations

In today’s cloud-driven world, keeping track of your software services is no longer optional—it’s essential. SaaS infrastructure monitoring helps IT teams keep an eye on the performance, uptime, and health of all cloud-based applications and systems in real time. With businesses relying heavily on remote tools and digital platforms, monitoring your SaaS stack ensures smooth […]
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222 min
  1. Asset Management
  2. Asset Tracking
  3. Barcode Asset Management
  4. Good Reads

Asset Management vs. Configuration Management: What’s the Difference and Why It Matters in IT Operations

In today’s dynamic IT landscape, operations have become increasingly complex, with businesses managing diverse systems, devices, and services. Efficient control over these resources is critical, and that’s where the difference between asset and configuration management becomes essential. While IT asset management tracks physical and digital assets across their lifecycle, configuration management focuses on the relationships […]
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Why Neglecting Asset Tracking Labels Can Harm Your Business
  1. Asset Management
  2. Asset Tracking
  3. Good Reads

Why Neglecting Asset Tracking Labels Can Harm Your Business

Asset Tracking Labels are small but powerful tools that help businesses monitor and manage their valuable assets efficiently. These labels and a reliable asset tracking system ensure real-time visibility, prevent loss, and streamline operations. Ignoring them can lead to misplaced equipment, unauthorized usage, and costly replacements. Businesses risk inefficiencies, compliance issues, and financial setbacks without […]
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TOP PICKS IN “CUSTOMER SUCCESS”

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Poor Asset Control Large
  1. Asset Management

Poor Asset Management: Understanding Its Consequences and Path to Improvement

Asset management is an integral part of any business, large or small. Companies can encounter various issues impacting their operations and profitability without proper management. This article will discuss the top problems caused by poor asset management and how businesses can avoid them. We’ll explore some common concerns that can arise. By the end of this […]
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AI Ops Infraon
  1. AIOps

Why AIOPs is Important for Businesses of the Future?

The technology landscape is rapidly changing, with several enterprises undergoing digital transformation. Adopting new technologies and solutions is essential if you want to build a future-proof enterprise. Artificial intelligence in IT operations or AIOps is an emerging technology that leverages artificial intelligence to help IT operations tackle the challenges of rapid digital transformation. This article […]
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Key Steps for IT Service Desk When You are Struggling
  1. Service Desk
  2. Good Reads

Key Steps for IT Service Desk When You are Struggling

The modern business landscape relies heavily on technology, and an efficient IT service desk is essential for keeping an organization’s operations running smoothly. Unfortunately, IT service desks can often become overwhelmed with requests and unable to deliver the quality of service needed. It can lead to frustrated end-users, lost productivity, and decreased customer satisfaction. Fortunately, […]
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