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ITOM - IT OPERATIONS MANAGEMENT
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Assets

SaaS/On-Prem

Improve asset control, monitoring, lifecycle & expenses management
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ITIM/IMS

SaaS/On-Prem

Visualize interface bandwidth/utilization, disks, fans & other hardware health
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SecuRA

On-Prem

Ensure total security with a remote access & privilege platform
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NMS

SaaS/On-Prem

Monitor health & performance of multi-vendor network devices with deep insights
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NCCM

SaaS/On-Prem

Define, authorize & track change/compliance across the network infrastructure
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AIOps

SaaS/On-Prem

Enable superior IT operations & observability with AI/ML power
CUSTOMER SUCCESS
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ITSM

SaaS/On-Prem

Ensure seamless incident management with a ‘workflow automator
TELECOM
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OSS

On-Prem

Reduce business, financial & technical risks with a multi-vendor platform
All-in-one platform
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Infraon Infinity

On-Prem

An all-in-one platform to infinitely accelerate IT & business transformation

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Infraon blogs

Expert Insights on ITOps
and Customer Success

Featured on Infraon Blogs

11331 min

The Shift to Proactive IT Management: How Infraon Leads the Way

For years, businesses relied on a reactive IT management approach, also known as the break-fix model—only addressing problems after they occurred. This method often led to unpredictable downtime, rising costs, and a struggle to scale with growing business needs. Without proactive monitoring, issues could escalate, causing major disruptions. This is where proactive IT management comes […]
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freepik expand 93177 min

The Future of VLANs: Are They Still Relevant in Modern Networking?

VLANs (Virtual Local Area Networks) have long been essential in networking, allowing network segmentation to improve security, efficiency, and traffic management. Traditionally, VLANs helped organizations optimize their IT infrastructure by isolating devices within a network, reducing congestion, and enhancing security. Today, VLANs remain critical for maintaining stability and performance as networks grow more complex with […]
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workato vs mulesoft min

Workato vs MuleSoft: Which Automation Tool is Suitable?

In today’s fast-paced business world, automation tools are essential for streamlining workflows and boosting efficiency. Workato and MuleSoft are two leading solutions offering unique features to meet diverse business needs. Whether you’re looking for easy integration or advanced customization, we at Infraon firmly believe that choosing the right tool can make all the difference. Let’s […]
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51684 min

SaaS Subscription Management: A Detailed Guide

SaaS subscription management is all about software companies’ tools and processes to handle billing and customer relationships throughout the customer journey. It goes beyond basic recurring billing by supporting more complex pricing models, helping businesses manage subscriptions more effectively. In today’s market, subscription management has become a must-have for companies offering software as a service […]
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Benefits of Using IT Service Management Tools for Your Business 1
  1. ITSM

Benefits of Using IT Service Management Tools for Your Business

The IT department plays a significant role in determining the long-term success of any business organisation. It needs to boost performance, manage risk, and anticipate issues, all while controlling expenditures for software, hardware, and cloud solutions. IT service management is the best way to achieve all these goals and enhance competitiveness in today’s ever-evolving market. […]
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why is it so important for msps to have zero trust in the digital age
  1. Zero Trust Security

Why is it so important for MSPs to have zero trust in the digital age?

The pandemic may have accelerated the need for enterprises of all sizes to move towards digital transformation, but the need for zero trust cyber security has existed since before. However, with new actors or hackers, malicious software has also evolved and expanded the cyber threats to a larger attack surface.   While enterprises need robust digital […]
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Customer is King Infraon
  1. Customer Success

Is the age-old quote “The Customer is King” still applicable? Treat them as a professional friend instead.

Have we often heard phrases like ‘The Customer is King’ and ‘The Customer is Always Right? These phrases have undoubtedly been around for a while but are they still pertinent in this dynamic sales and marketing environment? When you refer to your customers as kings, you inherently place them on a pedestal, a place of […]
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are you an internet service provider
  1. ITOps
  2. Network Monitoring System

Top 7 Key Features Your Network Monitoring Software Should Have

With the covid-19 pandemic, the demand for broadband communication services has soared and experienced a 60% increase in internet traffic compared to before the crisis However, with prolonged times spent at our homes during the lockdown, continuous network connectivity has become the need of the hour for the entire world. Therefore, it is essential to […]
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looking to invest in an asset monitoring solution
  1. IT Asset Discovery tools

Looking to invest in an asset monitoring solution? Here are 7 niche solutions you should check out.

Before the pandemic, assets were managed through a spreadsheet or a register and were managed manually by the Asset Manager/IT Agent (in some cases). When the pandemic forced people to work out of their homes, assets management became complex. Manual allocation of assets, monitoring software licenses and upgrades, and keeping track of assets were tedious. […]
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can your it infrastructure be the cause of the low efficiency of your it operations min
  1. IT Infrastructure Management

Can your IT Infrastructure be the cause of the low efficiency of your IT Operations?

IT infrastructure was often thought of as the support system of organizations. Before 2020, most IT-related investments were planned to keep up with the competitors or technology. However, these plans were executed only if the yearly budget allowed it. Covid-19 was an eye-opener for such organizations. The pandemic made businesses realize that IT was no […]
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how important is itsm software in todays digital age
  1. ITSM

How Important is ITSM Software in Today’s Digital Age

Technological breakthroughs are disrupting the basic norms of Information Technology (IT), and businesses should keep in line with emerging innovations and trends to add value to their services and products. IT service management (ITSM Software) has become the typical paradigm for resource management of IT products. It has become imperative for businesses to embrace ITSM […]
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TOP PICKS IN “CUSTOMER SUCCESS”

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asset management concept virtual screen business technology concept asset management concept virtual screen business 146790232
  1. Asset Management

The Top 10 Essential Asset Management System Requirements in 2025

Prioritizing the management of a company’s assets over all other management efforts is crucial. Businesses that deploy asset management systems more often see more benefits and ROI than ever. Over the years, the asset management system has enabled numerous businesses and companies to save significant money and administrative labour. For regulatory compliance reasons, asset records […]
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  1. Customer Service
  2. Network Monitoring System

Enhancing Telecom Customer Experience: Leveraging NMS for Superior Quality of Service

Have you ever wondered how industry leaders strive for an unparalleled customer experience in telecommunications? As consumers expect faster, more reliable, and seamlessly connected services, how do telecom companies navigate the challenge of meeting and exceeding these heightened demands? Enter the transformative solution: the strategic deployment of NMS. But what makes NMS more than just […]
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