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2507 min

Hardware asset management: The power of MSPs and IT managers 

Hardware Asset Management (HAM) is a serious consideration for fast-growing enterprises that are constantly scaling and evolving. HAM ensures that hardware resources remain aligned with the organization’s evolving needs and budget constraints. It prevents the accumulation of redundant or obsolete hardware, thereby optimizing resource allocation. Moreover, robust HAM aids in compliance with regulatory requirements, safeguarding […]
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86720 min
  1. Asset Management
  2. Good Reads

It’s time to go beyond spreadsheets for telecom asset management

Telecom companies manage a vast array of assets, including physical infrastructure and digital resources. Effective telecom asset management is crucial for tracking these assets, ensuring compliance, and maintaining up-to-date records. Spreadsheets, while familiar and straightforward, fail to meet these requirements effectively. Hence, the traditional reliance on spreadsheets for managing IT operations often fails to address […]
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1659942705595 min
  1. Cybersecurity
  2. ITOps
  3. Network Monitoring System
  4. Remote Asset Monitoring

How integrated ITOPs can enhance security and compliance in banking

Security breaches can be a ‘make or break’ moment for banks since they may result in severe consequences. Some of the fears are financial losses, legal penalties, and reputational damage. After all, a single breach can undermine user confidence while causing major business loss. Additionally, banks may face regulatory fines and increased scrutiny from oversight […]
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245 min
  1. AI
  2. Asset Management
  3. Good Reads
  4. ITAM
  5. ITOps

Why IT admins and Gen AI need to work together

The role of IT administration has become increasingly crucial for the smooth operation of modern enterprises in the current digital-first climate. With the evolution of technology, the emergence of the role of generative AI (Gen AI) has opened new avenues for innovation and efficiency. This blog aims to delve into the synergistic relationship between IT […]
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15222 min
  1. Good Reads
  2. ITSM
  3. Workflow Automation

How Workflow Automation Frees IT Admins to Maximize Their Potential

In modern business environments, IT administrators help support and maintain the overall technological infrastructure of organizations. With the rise of workflow automation in IT operations, there is a marked increase in productivity and operational performance.  Workflow automation in IT operations refers to the strategic application of technologies to carry out routine, complex tasks that traditionally […]
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3769 min
  1. Good Reads
  2. User Experience

Why User Experience is a Top Priority for IT Admins in 2025

Traditionally, IT administrators have been the backbone of business technology, managing everything from server setups to network security. As technology advances, so do the tools and systems that IT administrators must use and manage.  The integration of more advanced systems management tools requires administrators to adapt to new workflows and interfaces. Improved user experience (UX) […]
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18749 min
  1. Good Reads
  2. Remote Access
  3. Remote Asset Monitoring

Importance of access point monitoring in 2025

The evolution of access point monitoring reflects the broader trajectory of technological advancement and changing security paradigms within IT environments. Initially, access point monitoring was a relatively straightforward process focused on securing physical entry points and logging basic user activities within systems. In these early stages, the emphasis was on controlling access to physical assets […]
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46524 min
  1. Good Reads

Why IT admins prefer using all-in-one products to drive IT excellence 

Enterprises across various sectors are increasingly finding value in the SaaS ecosystems, rapidly integrating solutions such as ERP, HRMS, and CRM into their operations. These applications, developed by numerous OEMs, are crafted to address distinct elements of an enterprise’s technology needs. Some vendors specialize in creating targeted, best-in-class products dedicated to optimizing specific functions within […]
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63931 min
  1. Good Reads
  2. Remote Access
  3. RMM(Remote Monitoring and Management)

How to Pick the Perfect Remote Monitoring and Management Software for Your Network

The reliance on network infrastructure has become more pronounced than ever since the pandemic. As businesses are routing to hybrid work models, the need for a robust Remote Monitoring and Management (RMM Software) is of prime importance. The consequences of network downtime that leads to security breaches are not just operational; they can be financially […]
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197 min
  1. Good Reads
  2. Network Availability Monitoring Tools
  3. RMM(Remote Monitoring and Management)

Understanding the Impact of Hypervisor Monitoring

Virtualization technology has changed the way we manage computing resources, allowing multiple virtual machines (VMs) to run on a single physical machine. Hypervisor monitoring software is responsible for creating and managing such VMs. Monitoring these hypervisors is crucial for boosting the health, performance, and security of the entire virtualized environment.  Related blog: 10 reasons why […]
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710 min
  1. Good Reads
  2. Network Monitoring System
  3. Network Performance Monitor

How Real-Time Network Monitoring Can Solve Key IM Challenges

Real-time network monitoring is an integral part of modern network management, offering a wide array of capabilities and benefits to ensure network integrity and performance. This dynamic approach encompasses the continual gathering and examination of data from a multitude of sources, such as network traffic, system logs, and performance metrics, providing a real-time overview of […]
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212711 min
  1. AI
  2. Customer Support
  3. Good Reads
  4. Helpdesk Software

Revolutionizing Customer Support: An Implementation Guide to AI-Powered Helpdesks

Integrating AI-powered helpdesk tools into your IT customer support system can be game-changing. It helps automate routine tasks, quickly resolves common inquiries, and gives support agents real-time, data-driven insights. This reduces response times and improves the accuracy and relevance of support. AI’s ability to learn from interactions ensures that service quality continuously improves. AI-powered helpdesks […]
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491 min
  1. ITSM

Continuous Service Improvement (CSI) in the ITSM frameworks: Everything you should know

Continuous Service Improvement (CSI) is a key part of IT Service Management (ITSM) for systematically enhancing IT services and processes. It involves regularly reviewing and improving the alignment of IT services with business goals. It ensures IT services continually evolve to meet changing business needs, thereby supporting growth and adaptability. Various ITSM frameworks incorporate CSI, […]
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