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6987 min

Role of Configuration Management in Network Management

Network management ensures optimal network operation, maintenance, and administration through various activities and protocols. A key element is configuration management, which involves the detailed recording and updating of information related to an enterprise’s hardware and software, such as network addresses, firmware versions, and software configurations. This process is crucial for maintaining system organization, documentation, and […]
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automation software technology process system business concept min

How MSPs play an invaluable role in Professional Service Automation

Professional Service Automation (PSA) is increasingly critical for fast-growing enterprises. PSA tools integrate various aspects of business management, including project management, resource allocation, and billing, into a cohesive system. This enables companies to automate their service delivery, enhancing performance and scalability. Moreover, PSA provides valuable data analytics and insights, aiding in informed decision-making and strategic […]
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Best practices for effective customer feedback management

Customer feedback management (CFM) collects, analyzes, and responds to customer feedback. It is a crucial part of customer experience management and helps businesses to improve their products, services, and overall customer experience. There are many different ways to collect customer feedback, including surveys, customer interviews, focus groups, and customer comment cards. Once feedback is collected, […]
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asset management financial real estate management concept min
  1. AI
  2. Asset Management
  3. Ticket Management
  4. Vendor Management

Top Priorities of IT Asset Managers in 2025

IT asset managers are the jugglers of digital transformation. But instead of throwing dangerous objects in the air, they are tasked with seamlessly juggling the acquisition, deployment, maintenance, and disposal of IT assets. It’s a role that requires an eagle eye for detail and a strategic mind, as they track every piece of hardware and […]
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10491 min
  1. AI
  2. ITOps
  3. Network Availability Monitoring Tools
  4. Network Management
  5. Network Monitoring System
  6. Network Performance Monitor

A Closer Look into AI-Driven Anomaly Detection for Networks

Network security is a major focus area for organizations across the globe. With cyber threats becoming more sophisticated, traditional security systems are struggling to keep up. Anomaly detection has emerged as a crucial component in the security infrastructure, serving as an early warning system against unusual patterns that could indicate a security breach. The integration […]
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10492 min
  1. Asset Management
  2. SaaS
  3. Software License Management

A step-by-step guide to conducting a thorough SaaS license audit

A software-as-a-service license audit is a systematic accounting process for managing these digital assets. Managing these licenses is crucial for organizations to ensure compliance, optimize costs, and maintain operational efficiency. However, some challenges make a SaaS license audit a resource-intensive task that requires careful planning, cross-departmental cooperation, and, often, specialized tools for tracking and analysis. […]
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187534 min
  1. ITOps
  2. Network Monitoring System

Network capacity planning: Leveraging NMS for traffic optimization for ITES Companies

Have you ever encountered an unexpected downtime in your network’s performance? How do you manage and navigate through sudden decelerations in network efficiency? Have you considered the integral role of network capacity planning within IT-enabled services? Consider the coordination that assures a seamless data flow and careful traffic optimization. Visualize ITES experts in the digital […]
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  1. AIOps
  2. Network Monitoring System

The Future of Network Monitoring: AIOPS Trends to Watch in 2025

Network monitoring is the process of continuously scrutinizing a computer network for failures or deficiencies to ensure availability and performance. AIOps (Artificial Intelligence for IT Operations) is an umbrella term for the integration of artificial intelligence (AI) technologies into network operations. It involves using machine learning, analytics, and big data to automate and enhance IT […]
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  1. Asset Management
  2. SaaS
  3. Software License Management

Future of SaaS License Management: 6 Trends to Watch For in 2025

As we look toward 2025, the future of the SaaS license management software landscape is poised for substantial transformation. Organizations increasingly rely on SaaS solutions for scalability, efficiency, and cost savings. With this shift, staying abreast of the emerging trends in SaaS license management is crucial for companies to maintain a competitive edge. Here are […]
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  1. IoT Devices
  2. ITOps
  3. Network Monitoring System

IoT Device Management: A Guide to NMS for Monitoring Connected Devices

IoT has transformed our digitally interconnected world. It has redefined how we interact with technology, data, and surroundings. Whether it’s industrial sensors or other IoT devices, they have initiated a new era characterized by convenience and data-driven decision-making. As these devices seamlessly integrate into many industries, the demand for productive IoT device management has become […]
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BUSINE 1 min
  1. AI
  2. AIOps
  3. Good Reads
  4. Network Management

What is the Role of AIOps in Modern Network Management?

In IT, the introduction of Artificial Intelligence for IT Operations (AIOps) has been nothing short of revolutionary. As networks become increasingly complex and data-driven, traditional network management methods are proving inadequate. AIOps has emerged as a critical tool in the arsenal of network managers, offering innovative solutions to manage and optimize networks in real-time. In […]
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businessman analyse sales data economic growth graphs min
  1. AIOps
  2. Good Reads
  3. ITOps
  4. Network Monitoring System

Traditional Network Monitoring vs. AIOps Network Monitoring: A Comparative Analysis

The digital shift has particularly influenced the world of network management, where traditional monitoring is gradually giving way to AI operations (AIOps) solutions. It illustrates a clear shift towards automated and predictive IT operations management. While traditional systems have their place, particularly in smaller or less complex environments, AIOps represents the future of network monitoring, […]
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  1. Asset Management
  2. Helpdesk Software
  3. ITSM

Elevating IT Operations: The Integration of IMACD with Infraon Infinity

Is it possible to transform IT management and elevate operations by integrating IMACD with Infraon Infinity? Does IMACD integration offer the transformative solution needed to adapt, streamline operations, and optimize IT management? This blog will give you insights into the significance and potential impact of merging IMACD with Infraon Infinity, exploring a new era of […]
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15704 min
  1. AI
  2. Asset Management
  3. SaaS
  4. Software License Management

How to Streamline Procurement and Renewals with AI-Driven SaaS License Management

Software as a Service (SaaS) is an integral component of the digital-centric world, delivering scalable solutions, remote operability, and financial leanness. Yet, the administration of extensive SaaS licenses presents complex challenges. It necessitates careful tracking of user engagement, renewal processes, adherence to regulatory compliance, and cost optimization strategies. Of course, AI has emerged as an […]
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cybersecurity cybercrime internet scam business cyber security platform vpn computer privacy protection data hacking malware virus attack defense online network iot digital technology min
  1. AI
  2. Chatbot
  3. Customer Service
  4. Customer Support
  5. Good Reads
  6. Self Service Portal
  7. Ticket Management

Click, Be Happy, and Self-Serve: Customer Experience in 2025

The shift towards self-service indicates a broader desire for controllable technology interactions. Modern customers prefer it as they get instant gratification and autonomy. Rather than waiting in phone queues or for email responses, self-service options give them immediate access to information. Moreover, the immediacy with which information can be accessed has transformed their behaviors. So, they […]
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