AIOps Platform in 2025: What they don’t tell you If you like fashion and frequently go shopping for new clothes, you may have encountered this experience. Once you enter a multi-brand retail store, you will notice a series of micro-store setups for each brand. The store is designed to give shoppers a grand view of all the brands under one roof. The convenience of […] Written by Arun Prasath R March 28, 2024January 3, 2025
Steps to Share Your Infraon Experience on G2 Overview: Submitting your first G2 review might seem daunting, but we’re here to make it easy. In this guide, you’ll find simple, step-by-step instructions for posting your review on G2. Your feedback is invaluable, not only to us but also to other customers who rely on honest reviews to make informed decisions. We’ve designed this […] Written by Deepak Kumar S October 17, 2024January 29, 2025
Why VM Monitoring is a Game-Changer for Enterprises Virtual Machines (VMs) enable enterprises to scale resources according to demand without the heavy investment in physical hardware. However, with great flexibility comes the need for vigilant oversight. This is why Virtual Machine Monitoring (VMM) makes sure that VMs operate at their peak performance, remain available, and are secured against potential threats. Related blog: 5 […] Written by PRAVEEN SINHA March 6, 2024July 4, 2025
Editor's choice Featured Infraon Story How I went from a UX designer to starting two companies that solve the biggest ITOps challenges In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […] Written by Arun Prasath R July 11, 2022June 24, 2026
Asset Management Good Reads Enterprise Software Asset Management: From Software Sprawl to Software Intelligence Enterprise software assets have become harder to govern because applications now enter the business through many routes. Some are purchased by IT, some through procurement, some through business functions, and many through SaaS subscriptions that begin with a simple sign-up. The result is a software environment where spend, access, usage, entitlement, renewal, and risk data […] Written by satishkumar September 21, 2026September 21, 2026
Asset Management Good Reads Asset Tracking: Complete Guide to Software, Types & Best Practices Asset tracking becomes difficult once assets move between people, offices, warehouses, departments, field sites, and service records. A laptop can be issued to an employee, a tool can leave a storeroom, a vehicle can move between routes, and equipment can change status during repair. When those changes depend on scattered entries, businesses lose trust in […] Written by Soumya Nandhakumar September 16, 2026September 21, 2026
Asset Management Good Reads Software Asset Management Best Practices in 2026: The Complete SAM Playbook Software asset management best practices are becoming increasingly important as software enters businesses through SaaS sign-ups, cloud subscriptions, enterprise contracts, AI tools, and user-led purchases. With software spending spread across multiple channels, it can be difficult to maintain accurate records of licenses, access, ownership, usage, and renewal dates. Following effective software asset management best practices […] Written by satishkumar September 10, 2026September 21, 2026
Good Reads ITSM ITSM: Complete Guide to IT Service Management ITSM management becomes important when business users depend on technology for daily work but service handling is spread across emails, chats, calls, and disconnected tools. Incidents take longer to resolve, requests lack status visibility, and changes carry risk because ownership and data are unclear. A structured ITSM approach gives IT services a common operating model. […] Written by Deepak Gupta September 9, 2026September 9, 2026
Good Reads ITSM SaaS IT Management Software in 2026: What It Is, the Top Platforms, and How to Choose Most IT departments did not choose to run 300 different applications. It happened one Slack workspace, one design tool trial, one finance team subscription at a time, until someone finally pulled a spend report and asked how half of these tools got approved in the first place. That question is why SaaS IT management software […] Written by Deepak Gupta September 1, 2026September 1, 2026
Asset Management Good Reads Inventory Management System for Modern Businesses Inventory becomes difficult to control when purchasing, receiving, storage, sales, transfers, returns, and replenishment are recorded in separate places. A business may know how much it ordered and still struggle to answer basic operational questions about what is available, where items are located, which stock is moving, and what needs attention next. An inventory management […] Written by satishkumar August 27, 2026August 27, 2026
Good Reads ITSM When Migration Costs Less Than Keeping Your Current ITSM Platform ITSM Migration Cost is often the biggest factor preventing organizations from replacing platforms like ManageEngine or Freshservice. While migration looks expensive because it involves workflows, integrations, training, and historical data, the larger cost is often the recurring operational burden of fragmented systems that remains hidden in daily work. When an enterprise IT team hesitates to […] Written by Harshvardhan Thakur August 21, 2026August 21, 2026
Good Reads ITSM Best Incident Management Tools in 2026 and How to Choose the Right Platform Incident management tools now cover alert routing, on-call coverage, active incident coordination, post-incident review, and AI-assisted context gathering. This comparison examines 10 platforms from the brief through alerting, on-call, AI, compliance, regional support, and pricing. The aim is to help buyers compare products against their operating model, team size, and regional requirements in India, Indonesia, […] Written by Deepak Gupta August 20, 2026August 20, 2026
Asset Management Good Reads Enterprise IT Asset Management in 2026 Without the Chaos Enterprise IT asset management is hard to run through periodic inventory checks and spreadsheets. Technology now spans employee devices, software, SaaS subscriptions, cloud resources, connected equipment, and infrastructure that may be distributed between offices, homes, data centers, and third-party environments. That expansion changes the management problem. Leaders need a reliable record of what the organization […] Written by Sudhakar Aruchamy August 19, 2026August 19, 2026
Good Reads ITSM ITSM System: Complete Guide to Modern IT Service Management IT teams manage incidents, requests, changes, assets, service commitments, and user communication every day. When these activities run through disconnected inboxes, spreadsheets, and chat messages, teams lose ownership, history, and service data. An ITSM system brings these workflows into one platform. Let’s find out how an ITSM ticketing system works, the features modern platforms include, […] Written by Deepak Gupta August 14, 2026August 14, 2026
Good Reads ITSM 9 Best IT Management Software in 2026: Compare Features, Use Cases & Tools What Is IT Management Software? IT management software gives IT teams a structured way to track, operate, and improve the technology that runs their organization. Rather than relying on disconnected spreadsheets, manual processes, and siloed point solutions, these platforms bring asset data, service workflows, and infrastructure telemetry into a single operational environment. What Does IT […] Written by Deepak Gupta August 13, 2026August 13, 2026
Good Reads Telcom The Real Reason Telecom NOC Teams Still Can’t Trust Their Own Alerts A telecom network operations center generates thousands of alerts a day. Most of them are noise. The problem is that NOC teams have too much of the wrong kind, spread across too many disconnected systems, and no reliable way to tell a real outage from a false positive until a customer complains first. That’s the actual failure mode behind most “we […] Written by Deepak Kumar S August 11, 2026August 11, 2026