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What is Site Reliability Engineering (SRE) with Observability?

As IT systems grow more complex, ensuring stability and scalability has become more critical than ever. That’s where Site Reliability Engineering (SRE) comes in a discipline pioneered by Google to bridge the gap between development and operations. At Infraon, we blend SRE best practices with deep observability to help businesses achieve maximum uptime, performance, and […]
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windows patch management
  1. Asset Management
  2. MSP
  3. Patch Management

10 Best Windows Patch Management Practices for 2025

Enterprises rely on regular patching to secure systems and maintain compliance. Unpatched vulnerabilities expose networks to data breaches and downtime. Implementing structured Windows patch management ensures that every device, server, and virtual endpoint stays protected and up to date. With distributed teams and hybrid IT setups, managing updates manually creates risk. Automated processes improve consistency, visibility, and control while […]
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  1. Asset Management
  2. Good Reads

Open-Source Asset Management Software: Pros and Cons

Open source asset management software gives businesses the power to track, monitor, and manage physical and digital assets through customizable code. Teams can download, modify, and deploy the system on their own servers or cloud platforms without depending on a proprietary vendor. Open source asset management can be appealing to IT, facilities, and finance teams that want full visibility across […]
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server infrastructure
  1. Infrastructure Asset Management
  2. Server Management

Understanding Server Infrastructure: Components and Importance

A well-structured server infrastructure is not just about having the right hardware in place. It is about creating a strong foundation that ensures performance, security, and reliability. Poorly designed infrastructure can lead to downtime, security breaches, and reduced efficiency. On the other hand, an optimized setup empowers businesses to scale, innovate, and meet customer demands […]
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  1. Good Reads
  2. Network Configuration Management

Network Configuration Basics: What You Need to Know

In today’s hyper-connected world, networks are the invisible highways that power every aspect of business operations. From sending an email to running global applications, nothing works without a reliable and well-configured network. That’s why network configuration isn’t just a technical chore, it’s the foundation of performance, security, and scalability. Done right, it ensures your systems […]
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  1. Good Reads
  2. Incident Management
  3. ITIL Software

9 Best Practices of ITIL Incident for Smooth Sailing

The digital landscape has grown far more complex than it was a decade ago. With businesses relying on hybrid infrastructures, cloud platforms, and an ever-increasing number of applications, ITIL incidents are no longer a rare occurrence. From a small glitch in a network to a critical application outage, incidents are inevitable. What separates successful organizations […]
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the role of predictive analytics in it infrastructure optimization
  1. IT Infrastructure Management
  2. Predictive Monitoring

The Role of Predictive Analytics in IT Infrastructure Optimization

Predictive analytics uses data, patterns, and trends to forecast future events, helping IT teams make smarter, faster decisions. In the world of IT, where downtime and performance issues can cost businesses time and money, having predictive insights is a game-changer. When applied to IT infrastructure optimization, it allows teams to identify bottlenecks, predict failures, and […]
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network devices
  1. Good Reads
  2. ITOps
  3. Network Management

Network Devices Explained: Types and Functions

Every computer network relies on network devices to stay connected, secure, and efficient. These devices are the building blocks that make communication possible between systems, users, and applications. From small home setups to large enterprise data centers, understanding how different devices work helps IT teams design networks that are fast, reliable, and secure. In this […]
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  1. Asset Management
  2. Good Reads

Software Asset Management system for Modern Businesses

Managing software has become one of the most pressing challenges for modern organizations. Licenses span SaaS subscriptions, on-premise tools, and hybrid deployments, each carrying costs and compliance risks. Without structured oversight, audits turn into costly disruptions and budgets bleed through unused applications.  This is why asset management software for small business and enterprise platforms alike […]
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Leveraging ITSM for Compliance and Audits
  1. ITSM

Leveraging ITSM for Compliance and Audits 

Compliance and audits demand clear, verifiable trails of activity. ITSM creates those trails by standardizing service requests, incidents, and changes into documented records tied to ownership and time. It gives auditors structured visibility into daily operations.  The effort required without that structure is heavy. Two-thirds of audit teams spend at least three months and more […]
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itsm low code
  1. Good Reads
  2. ITSM

The Power of Low Code No Code ITSM Platforms 

Low code no code approaches are transforming how IT teams manage services. By using visual tools and prebuilt components, ITSM platforms can be customized faster, reducing dependency on lengthy development cycles. It empowers teams to roll out service desk automations, self-service portals, and approval workflows at speed.  The global low-code development platform market stands at […]
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