Contact Us
Infraon Infinity

Drop us a message

Author: Manjeet Gupta

abstract creative coding illustration modern computer monitor software development concept 3d rendering 1
  1. Infraon Desk
  2. Pricing Guide & Comparisons

Zendesk Pricing Plan & Cost Guide

If you’re considering using Zendesk for your customer support and engagement needs, it’s essential to understand the various pricing options available and how they align with your business requirements. In this article, we’ll walk you through Zendesk’s pricing structure, highlight the features and benefits of each plan, and provide insights to help you decide about […]
Written by
futuristic smart city with 5g global network technology min
  1. ITSM
  2. Software Alternatives

5 Best Atlassian Alternatives in 2024

Businesses worldwide constantly seek innovative ways to streamline operations and enhance service management capabilities. In recent years, Atlassian’s IT Service Management (ITSM) solutions have gained immense popularity, empowering organizations to handle their IT processes and improve customer satisfaction efficiently. However, with the evolving demands of the modern digital landscape, businesses must explore alternative ITSM platforms […]
Written by
support community aid help team assistance concept min
  1. Helpdesk Software
  2. Software Alternatives

5 Best Zendesk Competitors and Alternatives in 2024

Customer service is more crucial than ever in today’s fast-paced business world. Customers expect prompt and efficient service, and organizations that fail to provide it risk losing customers and revenue. As a result, many organizations are turning to customer care software to help them manage their support operations and increase customer satisfaction.  Zendesk is a […]
Written by
26761575 2107.q702.014.S.m005.c10.job search recruitment 1
  1. ITSM

Spending More on ServiceNow in 2024? Learn with Infraon

IT service management (ITSM) has become a critical function for organizations to ensure seamless IT operations and customer satisfaction. ServiceNow has been one of the go-to ITSM solutions for many enterprises in recent years. However, with the ever-increasing demand for advanced ITSM capabilities, many organizations are finding themselves spending more on ServiceNow licenses and struggling […]
Written by
What is Service Request Management? Examples and Benefits
  1. ITSM
  2. Customer Service
  3. Video Blogs

What is Service Request Management? Examples and Benefits

Modern businesses must offer essential services and support to internal and external clients and employees to run efficiently. Unfortunately, not all service requests are easy to understand. Employees might need additional direction from the service provider and expectations about the caliber of service they can expect to use the service offered fully. Service request management, […]
Written by
8851348 40125901 1
  1. Asset Management
  2. Fixed Asset Management
  3. Video Blogs

Challenges in Physical Verification of Fixed Assets

Fixed assets are an integral part of any organization and play a critical role in its long-term success. They represent a significant investment and include tangible assets such as office buildings, land, machinery, and equipment. As such, it is essential for organizations to keep track of their fixed assets and ensure that they are accurately […]
Written by
Create an IT Service Catalog with simple steps in 2024
  1. ITSM
  2. Catalog Management
  3. Service Catalog
  4. Video Blogs

Create an IT Service Catalog with simple steps in 2024

As the IT landscape continues to evolve, organizations are increasingly turning to service catalogs to streamline their IT operations. A service catalog is an inventory of all the services an IT department offers, typically hardware, software, and services. Organizations can create an IT service catalog to ensure that their IT services and processes are consistent, […]
Written by
change management questions saas
  1. Change Management Models
  2. ITSM

What is Change Management? Benefits, Process, and Best Practices

The worldwide digital revolution of industries necessitates enterprises to include the change in their development strategy. You might be better prepared to implement changes in your organization by comprehending the objectives, types, advantages, and difficulties of change management. Utilizing available technology to address organizational difficulties and grasp economic opportunities is the core of digital transformation. […]
Written by