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Manjeet Gupta

Manjeet Gupta

Manjeet Gupta's articles

support community aid help team assistance concept min
  1. Good Reads

5 Best Zendesk Competitors and Alternatives [2023]

Customer service is more crucial than ever in today’s fast-paced business world. Customers expect prompt and efficient service, and organizations that fail to provide it risk losing customers and revenue. As a result, many organizations are turning to customer care software to help them manage their support operations and increase customer satisfaction.  Zendesk is a […]
Written by
26761575 2107.q702.014.S.m005.c10.job search recruitment 1
  1. ITSM

Spending More on ServiceNow in 2023? Learn with Infraon

IT service management (ITSM) has become a critical function for organizations to ensure seamless IT operations and customer satisfaction. ServiceNow has been one of the go-to ITSM solutions for many enterprises in recent years. However, with the ever-increasing demand for advanced ITSM capabilities, many organizations are finding themselves spending more on ServiceNow licenses and struggling […]
Written by
What is Service Request Management? Examples and Benefits
  1. ITSM
  2. Customer Service
  3. Video Blogs

What is Service Request Management? Examples and Benefits

Modern businesses must offer essential services and support to internal and external clients and employees to run efficiently. Unfortunately, not all service requests are easy to understand. Employees might need additional direction from the service provider and expectations about the caliber of service they can expect to use the service offered fully. Service request management, […]
Written by
8851348 40125901
  1. Asset Management
  2. Fixed Asset Management
  3. Video Blogs

Challenges in Physical Verification of Fixed Assets

Fixed assets are an integral part of any organization and play a critical role in its long-term success. They represent a significant investment and include tangible assets such as office buildings, land, machinery, and equipment. As such, it is essential for organizations to keep track of their fixed assets and ensure that they are accurately […]
Written by
Create an IT Service Catalog with simple steps in 2023
  1. ITSM
  2. Catalog Management
  3. Service Catalog
  4. Video Blogs

Create an IT Service Catalog with simple steps in 2023

As the IT landscape continues to evolve, organizations are increasingly turning to service catalogs to streamline their IT operations. A service catalog is an inventory of all the services an IT department offers, typically hardware, software, and services. Organizations can create an IT service catalog to ensure that their IT services and processes are consistent, […]
Written by
change management questions saas
  1. Change Management Models
  2. ITSM

What is Change Management? Benefits, Process, and Best Practices

The worldwide digital revolution of industries necessitates enterprises to include the change in their development strategy. You might be better prepared to implement changes in your organization by comprehending the objectives, types, advantages, and difficulties of change management. Utilizing available technology to address organizational difficulties and grasp economic opportunities is the core of digital transformation. […]
Written by
Learn ITSM and ITOM Key Differences and Similarities
  1. Good Reads
  2. ITSM
  3. Video Blogs

Learn ITSM and ITOM Key Differences and Similarities

ITSM and ITOM are two of the most critical concepts to understand when it comes to managing an IT department. Although both are related to IT management, there are key differences and similarities between the two that must be understood to maximize efficiency and ensure customer service. In this article, we will explain the key […]
Written by
Manufacturing World Infraon ITSM
  1. ITSM

Here’s why ITSM is a big deal in the manufacturing world

As a business leader in a manufacturing company, it is essential for you to manage quality service operations from field service to production and delivery. To maintain a successful manufacturing business unit, you must inspect and maintain a variety of important equipment and machinery on a regular basis, which, no matter how high-quality, are still […]
Written by
ITSM
  1. ITSM

How to choose the best-fit ITSM software for your fast-growing Tech start-up?

Choosing the right IT service management (ITSM) software for your company is crucial since it directly impacts your end-to-end IT service delivery. And, if you’re a start-up, you need to be especially cautious about the software you use. If you choose the wrong IT helpdesk software that doesn’t match your organization’s requirements, you might waste […]
Written by

Manjeet Gupta's articles

support community aid help team assistance concept min
  1. Good Reads

5 Best Zendesk Competitors and Alternatives [2023]

Customer service is more crucial than ever in today’s fast-paced business world. Customers expect prompt and efficient service, and organizations that fail to provide it risk losing customers and revenue. As a result, many organizations are turning to customer care software to help them manage their support operations and increase customer satisfaction.  Zendesk is a […]
Written by
26761575 2107.q702.014.S.m005.c10.job search recruitment 1
  1. ITSM

Spending More on ServiceNow in 2023? Learn with Infraon

IT service management (ITSM) has become a critical function for organizations to ensure seamless IT operations and customer satisfaction. ServiceNow has been one of the go-to ITSM solutions for many enterprises in recent years. However, with the ever-increasing demand for advanced ITSM capabilities, many organizations are finding themselves spending more on ServiceNow licenses and struggling […]
Written by
What is Service Request Management? Examples and Benefits
  1. ITSM
  2. Customer Service
  3. Video Blogs

What is Service Request Management? Examples and Benefits

Modern businesses must offer essential services and support to internal and external clients and employees to run efficiently. Unfortunately, not all service requests are easy to understand. Employees might need additional direction from the service provider and expectations about the caliber of service they can expect to use the service offered fully. Service request management, […]
Written by
8851348 40125901
  1. Asset Management
  2. Fixed Asset Management
  3. Video Blogs

Challenges in Physical Verification of Fixed Assets

Fixed assets are an integral part of any organization and play a critical role in its long-term success. They represent a significant investment and include tangible assets such as office buildings, land, machinery, and equipment. As such, it is essential for organizations to keep track of their fixed assets and ensure that they are accurately […]
Written by
Create an IT Service Catalog with simple steps in 2023
  1. ITSM
  2. Catalog Management
  3. Service Catalog
  4. Video Blogs

Create an IT Service Catalog with simple steps in 2023

As the IT landscape continues to evolve, organizations are increasingly turning to service catalogs to streamline their IT operations. A service catalog is an inventory of all the services an IT department offers, typically hardware, software, and services. Organizations can create an IT service catalog to ensure that their IT services and processes are consistent, […]
Written by
change management questions saas
  1. Change Management Models
  2. ITSM

What is Change Management? Benefits, Process, and Best Practices

The worldwide digital revolution of industries necessitates enterprises to include the change in their development strategy. You might be better prepared to implement changes in your organization by comprehending the objectives, types, advantages, and difficulties of change management. Utilizing available technology to address organizational difficulties and grasp economic opportunities is the core of digital transformation. […]
Written by
Learn ITSM and ITOM Key Differences and Similarities
  1. Good Reads
  2. ITSM
  3. Video Blogs

Learn ITSM and ITOM Key Differences and Similarities

ITSM and ITOM are two of the most critical concepts to understand when it comes to managing an IT department. Although both are related to IT management, there are key differences and similarities between the two that must be understood to maximize efficiency and ensure customer service. In this article, we will explain the key […]
Written by
Manufacturing World Infraon ITSM
  1. ITSM

Here’s why ITSM is a big deal in the manufacturing world

As a business leader in a manufacturing company, it is essential for you to manage quality service operations from field service to production and delivery. To maintain a successful manufacturing business unit, you must inspect and maintain a variety of important equipment and machinery on a regular basis, which, no matter how high-quality, are still […]
Written by
ITSM
  1. ITSM

How to choose the best-fit ITSM software for your fast-growing Tech start-up?

Choosing the right IT service management (ITSM) software for your company is crucial since it directly impacts your end-to-end IT service delivery. And, if you’re a start-up, you need to be especially cautious about the software you use. If you choose the wrong IT helpdesk software that doesn’t match your organization’s requirements, you might waste […]
Written by