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Month: June 2022

  1. Infraon Assets
Hardware asset management (HAM), IT asset management(ITAM), and software asset management (SAM) are all closely related fields that deal with the maintenance of IT assets in an enterprise. Asset management is managing and tracking the lifecycle of all your enterprise’s assets, from physical to digital. They ensure your enterprise has full visibility into its assets […]
  1. Customer Success
As a business owner, you’re well aware of the numerous IT challenges that your company faces. But sometimes, it’s easy to forget just how important and how crucial it is to overcome them until it’s too late. After all, IT can be a double-edged sword; the very systems used to streamline your business operations can […]
  1. Customer Success
Customers are no longer satisfied with just a product or a service. They want more!   Customers’ expectations have grown exponentially, and it’s in the hands of businesses to offer more value to their customers. Without a customer-centric approach, your business could have a precarious future.   Customer Success is emerging as an essential factor in business […]
  1. ITSM
Information Technology Service Management (ITSM) is defined as the set of processes or procedures aimed at providing the best practices to align IT services with current business needs. These strategies are designed to address and optimize incidents or problems that occur in the organization. ITSM integrations are connecting the ITSM software with 3rd party applications […]
  1. Zero Trust Security
It might appear like a challenging task to move from a centralized point of access to the network and apply a zero-trust security model. But, with growing instances of data breaches, cybersecurity threats, and the need for remote working, zero-trust network access has become a need of the hour for many organizations. It provides a […]
  1. ITSM
Accelerating the overall enterprise efficiency is not an easy task as you probably rely on multiple tools to communicate with customers, partners, employees, and vendors. There’s a chance that you’re already working with multiple software vendors to optimize your IT and network infrastructure. However, this can create chaos across your IT landscape – causing poor […]
  1. Customer Success
Being customer focused culture is the need of the hour. In this era of instant gratification, it is more crucial than ever for businesses to cultivate a culture that values customer satisfaction. A single viral tweet or negative review can significantly impact your bottom line. In reality, many of these reviews are likely being read […]
  1. AIOps
The technology landscape is rapidly changing, with several enterprises undergoing digital transformation. Adopting new technologies and solutions is essential if you want to build a future-proof enterprise. Artificial intelligence in IT operations or AIOps is an emerging technology that leverages artificial intelligence to help IT operations tackle the challenges of rapid digital transformation. This article […]