ITSM IT Service Management Software What is IT Service Management Software? ITSM, or IT Service Management, is a holistic approach to managing and delivering technology-based services to an organization. It involves various aspects such as planning, designing, building, deploying, maintaining, and improving IT services to meet the needs of both internal and external stakeholders. The goal of ITSM is to […] Written by Deepak Gupta January 31, 2023March 26, 2025