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Content Management vs. Knowledge Management 2023

Content management and knowledge management may seem like interchangeable terms and are often used as such. However, there are noticeable differences. Simply put, knowledge is more about gathering information and building a knowledge base and is more abstract. It is the know-how that resides in an organization. On the other hand, content in a business […]
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BUSINE 1 min

What is the Role of AIOps in Modern Network Management?

In IT, the introduction of Artificial Intelligence for IT Operations (AIOps) has been nothing short of revolutionary. As networks become increasingly complex and data-driven, traditional network management methods are proving inadequate. AIOps has emerged as a critical tool in the arsenal of network managers, offering innovative solutions to manage and optimize networks in real-time. In […]
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  1. Editor's choice
  2. Featured
  3. Infraon Story

How I went from a UX designer to starting two companies that solve the biggest ITOps challenges

In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt […]
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  1. Digital Employee Experience (DEX)

Building a Culture of Innovation with DEX: How Digital Workplaces Can Foster Creativity and Growth

 Building a culture of innovation with Digital Employee Experience (DEX) is akin to crafting a seamless transportation network within a bustling city. As efficient roads, bridges, and tunnels connect people and enable smooth movement, DEX connects employees to the tools, resources, and experiences that unlock the true spirit of innovation. It ensures that every digital […]
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  1. Asset Management
  2. ITAM
  3. Pricing Guide & Comparisons

Freshservice Asset Pricing Plan And Cost Guide

Managing IT assets can be a challenging task for businesses of any size. Whether it’s hardware, software, or other technology resources, keeping track of everything and ensuring it is all up-to-date and functioning properly is essential to maintain a competitive edge. Freshservice is a cloud-based IT service management (ITSM) software that helps organizations streamline their […]
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  1. ITSM
  2. Pricing Guide & Comparisons

BMC Helix ITSM (Remedy) Pricing 2024

BMC Helix ITSM (Information Technology Service Management) is a powerful and comprehensive platform designed to streamline and optimize IT operations within an organization. With its advanced capabilities and user-friendly interface, it has become a leading ITSM solution on the market. However, as with any technology solution, the cost is a major consideration for businesses adopting […]
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  1. Helpdesk Software
  2. Software Alternatives

Freshservice Alternatives & Competitors in 2024

Are you looking for a Freshservice competitor or alternatives?  Look over and compare the list of the best helpdesk solutions that offer similar features at the most affordable prices. Automate your business operations by selecting the top Freshservice competitor that can meet your organization’s requirements. Related blog: Best Lansweeper Alternatives and Competitors in 2023 Freshservice […]
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  1. Helpdesk Software
  2. Software Alternatives

5 Best Zendesk Competitors and Alternatives in 2024

Customer service is more crucial than ever in today’s fast-paced business world. Customers expect prompt and efficient service, and organizations that fail to provide it risk losing customers and revenue. As a result, many organizations are turning to customer care software to help them manage their support operations and increase customer satisfaction.  Zendesk is a […]
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  1. Asset Management
  2. ITAM
  3. Pricing Guide & Comparisons

Lansweeper Pricing Plan & Cost Guide

Managing your IT assets manually can be an exhausting and expensive endeavor. If you want a comprehensive solution to streamline the process, look no further than IT asset management (ITAM). Several tools can help you efficiently manage your IT assets. This article looks at Lansweeper and Lansweeper Pricing, an all-in-one platform that offers complete visibility […]
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Best Lansweeper Alternatives and Competitors in 2024
  1. Asset Management
  2. ITAM
  3. Software Alternatives
  4. Video Blogs

Best Lansweeper Alternatives and Competitors in 2024

As organizations grow and become more complex, the need for effective IT asset management becomes increasingly important. One popular tool for IT asset management is Lansweeper, which provides an all-in-one solution for discovering, managing, and securing IT assets. However, while Lansweeper is a popular choice, it is not always the best fit for every organization. […]
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The 8 Best IT Hardware Inventory Management Tools in 2024
  1. Asset Management
  2. Hardware Asset Management
  3. Hardware Inventory Management
  4. Software Alternatives
  5. Video Blogs

The 8 Best IT Hardware Inventory Management Tools in 2024

With the increasing reliance on technology in all aspects of business, managing and maintaining IT hardware is a critical task. An effective IT hardware inventory management system can help organizations to improve their productivity, reduce costs, and minimize downtime due to hardware failure.  Related article: The 7 Best IT Asset Inventory Software Why IT hardware […]
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  1. Asset Management
  2. Software Alternatives
  3. Software Asset Management

The 10 Best Software Asset Management Tools in 2024

As the software industry is constantly evolving, with new applications and software being developed every day, organizations are under pressure to keep up with the changing software landscape. So, they must be focused on managing their software assets effectively to ensure compliance, minimize costs, and reduce risks. Another major reason is that the licensing models […]
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The 7 Best Fixed Asset Tracking Software in 2024
  1. Asset Management
  2. Asset Tracking
  3. Fixed Asset Management
  4. Software Alternatives
  5. Video Blogs

The 7 Best Fixed Asset Tracking Software in 2024

As businesses grow, fixed asset tracking becomes increasingly important and complex. As a result, fixed asset tracking is a crucial aspect of managing business assets. These assets, which include equipment, vehicles, and other tangible items, are often significant investments for companies, and their value must be accurately recorded and monitored over time. There are many […]
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