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Arun Prasath R

Arun Prasath R

 India, Bengaluru
Founder - Infraon & EverestIMS 🚀 | Product Manager | OKR Coach || Helping Enterprises to accelerate IT Operations and Customer Success https://infraon.io/

Arun Prasath R's articles

facial recognition technology scan detect people face identification1 min
  1. DEX
  2. Digital Employee Experience

What is Digital Employee Experience (DEX)?

Digital Employee Experience (DEX) is crucial today because the modern workplace is becoming increasingly digital. As businesses adopt new digital tools and systems to manage their operations, it is essential that employees have positive experiences with these tools. This is particularly important because employees spend a significant portion of their time at work using digital […]
Written by
group young coworkers making great business decisionscreative team discussion corporate work concept modern officestartup marketing idea presentationtop view min
  1. DEX
  2. Digital Employee Experience

Building a Culture of Innovation with DEX: How Digital Workplaces Can Foster Creativity and Growth

 Building a culture of innovation with Digital Employee Experience (DEX) is akin to crafting a seamless transportation network within a bustling city. As efficient roads, bridges, and tunnels connect people and enable smooth movement, DEX connects employees to the tools, resources, and experiences that unlock the true spirit of innovation. It ensures that every digital […]
Written by
ai enabled itsm 1
  1. ITSM

The Future of ITSM: Exploring the Potential of AI-Powered Service Management

IT Service Management (ITSM) is such that it constantly evolves, introducing new technologies and tools. But if you have noticed recently, there have been some constants. And one of the most promising developments is leveraging Artificial Intelligence (AI) to power IT service management. However, the fact that AI has the potential to revolutionize ITSM is […]
Written by
29243198 interaction online 1 1
  1. DEX
  2. Digital Employee Experience

Digital Employee Experience Strategies for 2023

In today’s rapidly evolving business landscape, digital transformation is no longer just an option, but a necessity. With the COVID-19 pandemic, remote work has become a new norm and the traditional ways of work have been completely disrupted. In this new era, organizations are facing new challenges in managing their workforce and ensuring employee productivity […]
Written by
opened ai chat laptop min
  1. ITSM
  2. ChatGPT

Role of ChatGPT in ITSM: New ally or all hype?

At this point, ChatGPT is receiving mixed reactions. Some perceive it as a groundbreaking technology that has the potential to revolutionize various business functions, while others view it with skepticism, citing its shortcomings as deal-breakers. In addition, there are those who are concerned that it may displace human workers, result in job cuts, and potentially […]
Written by
transfer data backup storage concept 1 1
  1. Software License Management
  2. Asset Management

Future of software license management – Trends and innovations to watch out for

In today’s era of ubiquitous SaaS, software license management has become crucial for organizations that heavily rely on technology. Just to give a quick rundown, it entails closely monitoring and tracking software licenses to ensure that they possess the necessary licenses to meet current and future requirements.  It is currently a bigger need than ever […]
Written by
DEX
  1. Digital Employee Experience

6 Things about Digital Employee Experience (DEX) that all leaders must know

Digital Employee Experience (DEX) is the collection of digital tools, technologies, and services you provide to employees to facilitate daily work. Incorporating the right DEX approach is unquestionable, as it directly impacts employee satisfaction, engagement, and productivity. Empowering your teams with positive digital experiences can enhance their morale and reduce turnover while improving their job […]
Written by
glossary what is itsm relation to itil
  1. ITSM
  2. AIOps

How can AI-powered ITSM put an end to nightmarish incidents?

Unmanageable incidents are the stuff that nightmares are made for – as far as ITOps managers and their teams are concerned. Sometimes, risks become issues. Other times, incidents turn into problems. Any of these could lead to disastrous consequences, such as security breaches, unexpected data risks, and unplanned application downtimes – all of which directly […]
Written by
SaaS 1024x683 1
  1. ITOps
  2. Customer Service
  3. SaaS

Why SaaS equilibrium is crucial to surviving the recession

At this point, there’s no dilly-dallying about what’s coming. If you’ve noticed, LinkedIn feeds seem full of confusion and distress. Experts say they predicted it. Companies are close to pushing the panic button. So, let’s talk about the current recession. More importantly, let’s discuss how your company’s relationship with SaaS tools could be a make-or-break […]
Written by
Tech Trends
  1. ITOps

5 technology trends that ITOps managers and leaders should watch out for in 2023

It’s that time of the year again, folks. Everyone’s gazing at the crystal ball, hoping to get a fairly accurate preview of things to look out for in 2023. The ITOps world could definitely use one, as it seems to be trapped in a self-fulfilling prophecy of innovation. There’s so much happening that it’s gradually […]
Written by
RPA
  1. ITOps

A Beginner’s Guide to IT Operations Management Tools

Operations management is fundamental to a successful enterprise. A company can only produce products and deliver services to meet customer needs and enhance customer satisfaction with effective operations. An operations management lifecycle includes tools and technology, basic principles, best practices, and all the elements of an operations strategy. An operations manager must be able to […]
Written by

Arun Prasath R's articles

facial recognition technology scan detect people face identification1 min
  1. DEX
  2. Digital Employee Experience

What is Digital Employee Experience (DEX)?

Digital Employee Experience (DEX) is crucial today because the modern workplace is becoming increasingly digital. As businesses adopt new digital tools and systems to manage their operations, it is essential that employees have positive experiences with these tools. This is particularly important because employees spend a significant portion of their time at work using digital […]
Written by
group young coworkers making great business decisionscreative team discussion corporate work concept modern officestartup marketing idea presentationtop view min
  1. DEX
  2. Digital Employee Experience

Building a Culture of Innovation with DEX: How Digital Workplaces Can Foster Creativity and Growth

 Building a culture of innovation with Digital Employee Experience (DEX) is akin to crafting a seamless transportation network within a bustling city. As efficient roads, bridges, and tunnels connect people and enable smooth movement, DEX connects employees to the tools, resources, and experiences that unlock the true spirit of innovation. It ensures that every digital […]
Written by
ai enabled itsm 1
  1. ITSM

The Future of ITSM: Exploring the Potential of AI-Powered Service Management

IT Service Management (ITSM) is such that it constantly evolves, introducing new technologies and tools. But if you have noticed recently, there have been some constants. And one of the most promising developments is leveraging Artificial Intelligence (AI) to power IT service management. However, the fact that AI has the potential to revolutionize ITSM is […]
Written by
29243198 interaction online 1 1
  1. DEX
  2. Digital Employee Experience

Digital Employee Experience Strategies for 2023

In today’s rapidly evolving business landscape, digital transformation is no longer just an option, but a necessity. With the COVID-19 pandemic, remote work has become a new norm and the traditional ways of work have been completely disrupted. In this new era, organizations are facing new challenges in managing their workforce and ensuring employee productivity […]
Written by
opened ai chat laptop min
  1. ITSM
  2. ChatGPT

Role of ChatGPT in ITSM: New ally or all hype?

At this point, ChatGPT is receiving mixed reactions. Some perceive it as a groundbreaking technology that has the potential to revolutionize various business functions, while others view it with skepticism, citing its shortcomings as deal-breakers. In addition, there are those who are concerned that it may displace human workers, result in job cuts, and potentially […]
Written by
transfer data backup storage concept 1 1
  1. Software License Management
  2. Asset Management

Future of software license management – Trends and innovations to watch out for

In today’s era of ubiquitous SaaS, software license management has become crucial for organizations that heavily rely on technology. Just to give a quick rundown, it entails closely monitoring and tracking software licenses to ensure that they possess the necessary licenses to meet current and future requirements.  It is currently a bigger need than ever […]
Written by
DEX
  1. Digital Employee Experience

6 Things about Digital Employee Experience (DEX) that all leaders must know

Digital Employee Experience (DEX) is the collection of digital tools, technologies, and services you provide to employees to facilitate daily work. Incorporating the right DEX approach is unquestionable, as it directly impacts employee satisfaction, engagement, and productivity. Empowering your teams with positive digital experiences can enhance their morale and reduce turnover while improving their job […]
Written by
glossary what is itsm relation to itil
  1. ITSM
  2. AIOps

How can AI-powered ITSM put an end to nightmarish incidents?

Unmanageable incidents are the stuff that nightmares are made for – as far as ITOps managers and their teams are concerned. Sometimes, risks become issues. Other times, incidents turn into problems. Any of these could lead to disastrous consequences, such as security breaches, unexpected data risks, and unplanned application downtimes – all of which directly […]
Written by
SaaS 1024x683 1
  1. ITOps
  2. Customer Service
  3. SaaS

Why SaaS equilibrium is crucial to surviving the recession

At this point, there’s no dilly-dallying about what’s coming. If you’ve noticed, LinkedIn feeds seem full of confusion and distress. Experts say they predicted it. Companies are close to pushing the panic button. So, let’s talk about the current recession. More importantly, let’s discuss how your company’s relationship with SaaS tools could be a make-or-break […]
Written by
Tech Trends
  1. ITOps

5 technology trends that ITOps managers and leaders should watch out for in 2023

It’s that time of the year again, folks. Everyone’s gazing at the crystal ball, hoping to get a fairly accurate preview of things to look out for in 2023. The ITOps world could definitely use one, as it seems to be trapped in a self-fulfilling prophecy of innovation. There’s so much happening that it’s gradually […]
Written by
RPA
  1. ITOps

A Beginner’s Guide to IT Operations Management Tools

Operations management is fundamental to a successful enterprise. A company can only produce products and deliver services to meet customer needs and enhance customer satisfaction with effective operations. An operations management lifecycle includes tools and technology, basic principles, best practices, and all the elements of an operations strategy. An operations manager must be able to […]
Written by