Satish Kumar's articles Good Reads Remote Asset Monitoring Server Monitoring Software Must-Have Features of Endpoint Management Software As the digital workspace expands, so does the complexity of managing it. Endpoint management software simplifies this complexity and safeguards the network against potential threats. Basically, endpoint management is a strategic approach to overseeing all the devices within a network. So, the importance of selecting the right endpoint management software cannot be overstated, as it […] Written by Satish Kumar June 24, 2024June 24, 2024 Saving Bookmark this article Bookmarked AI Good Reads Helpdesk Software Impact of new-age IT admins on the helpdesk ecosystem The IT helpdesk has traditionally been the cornerstone of organizational support, tasked primarily with resolving technical issues and maintaining the robustness of IT infrastructure. These helpdesk ecosystems have long been characterized by their reactive nature, focusing on troubleshooting and resolving immediate IT problems as they arise. Traditionally, IT administrators played a central role in this […] Written by Satish Kumar June 3, 2024June 3, 2024 Saving Bookmark this article Bookmarked AI Good Reads ITOps Workflow Automation How MSPs are Using AI and Automation to Enhance IT Management Managed Service Providers (MSPs) have traditionally assisted clients in managing IT systems through manual processes and conventional technology. The approach often involved time-intensive tasks, hands-on troubleshooting, and reactive problem-solving. However, the integration of Artificial Intelligence (AI) and automation, with technologies like Machine Learning (ML) and Natural Language Processing (NLP), has streamlined and enhanced the execution […] Written by Satish Kumar January 4, 2024February 7, 2024 Saving Bookmark this article Bookmarked Customer Service Network Monitoring System Enhancing Telecom Customer Experience: Leveraging NMS for Superior Quality of Service Have you ever wondered how industry leaders strive for an unparalleled customer experience in telecommunications? As consumers expect faster, more reliable, and seamlessly connected services, how do telecom companies navigate the challenge of meeting and exceeding these heightened demands? Enter the transformative solution: the strategic deployment of NMS. But what makes NMS more than just […] Written by Satish Kumar December 1, 2023January 22, 2024 Saving Bookmark this article Bookmarked AI AIOps Good Reads Network Management What is the Role of AIOps in Modern Network Management? In IT, the introduction of Artificial Intelligence for IT Operations (AIOps) has been nothing short of revolutionary. As networks become increasingly complex and data-driven, traditional network management methods are proving inadequate. AIOps has emerged as a critical tool in the arsenal of network managers, offering innovative solutions to manage and optimize networks in real-time. In […] Written by Satish Kumar November 21, 2023January 22, 2024 Saving Bookmark this article Bookmarked Customer Service How to Start a Call Center Are you thinking about starting your own call center? It’s a great way to be your own boss and set your hours, but there are things to know and steps to follow before getting started. In this article, we’ll walk you through everything you need to get your call center up and running in 2023. […] Written by Satish Kumar October 2, 2022May 29, 2023 Saving Bookmark this article Bookmarked Infraon Assets CMMS Vs. EAM: What is the Main Difference in 2023? An effective computerized maintenance management system (CMMS) or enterprise asset management (EAM) solution can be a game-changer for any enterprise that relies on its physical assets to do business. A CMMS/EAM can help reduce costs, improve efficiency and equipment uptime, and enable better decision-making across the enterprise by automating and streamlining maintenance operations. But with […] Written by Satish Kumar August 2, 2022May 31, 2023 Saving Bookmark this article Bookmarked Infraon Assets Are you looking to establish yourself as a Managed IT Service Provider? Here’s what you need to know before setting up your company! As an IT service provider, you must walk a fine line between generating revenue and maintaining your team while providing the best possible service for your clients. However, you must have a sufficient budget and develop long-term strategies to attain all of these. Furthermore, when you’re operating on a break-fix model, all these tasks can […] Written by Satish Kumar July 7, 2022July 6, 2023 Saving Bookmark this article Bookmarked IT Asset Discovery tools An enterprises’ guide to getting started with ITAM for modern innovation From the point of view of your business, resources and tools that are underutilized are a liability. They can severely affect the bottom line of your enterprise. These tools can cost more than their value, present security risks, and hamper productivity within your enterprise. Even if a particular tool was helpful during the growth of […] Written by Satish Kumar June 9, 2022July 3, 2023 Saving Bookmark this article Bookmarked Zero Trust Security Why is it so important for MSPs to have zero trust in the digital age? The pandemic may have accelerated the need for enterprises of all sizes to move towards digital transformation, but the need for zero trust cyber security has existed since before. However, with new actors or hackers, malicious software has also evolved and expanded the cyber threats to a larger attack surface.   While enterprises need robust digital […] Written by Satish Kumar May 24, 2022December 12, 2023 Saving Bookmark this article Bookmarked AIOps Yes, Robotic Process Automation Beneficial to the Telecom Despite the fact that the telecom industry is constantly growing, it has been struggling to provide cutting-edge user experiences and meet the growing demands of operational agility. Telecom companies are constantly seeking better viable choices to reduce operational expenses, increase agility, and improve efficiency. This is where emerging technologies like Robotic Process Automation (RPA) can […] Written by Satish Kumar April 1, 2022July 4, 2024 Saving Bookmark this article Bookmarked Asset Management ITAM The one-stop learning guide to IT Asset Management (ITAM) IT enterprises use a variety of network, software, and hardware assets. IT asset management refers to the practices that are involved in managing the life-cycle of these assets and as a result reducing enterprise expenditure on assets. What is IT Asset Management? IT asset management or ITAM refers to a large gamut of activities including […] Written by Satish Kumar October 12, 2021July 24, 2024 Saving Bookmark this article Bookmarked Loading Load more
Good Reads Remote Asset Monitoring Server Monitoring Software Must-Have Features of Endpoint Management Software As the digital workspace expands, so does the complexity of managing it. Endpoint management software simplifies this complexity and safeguards the network against potential threats. Basically, endpoint management is a strategic approach to overseeing all the devices within a network. So, the importance of selecting the right endpoint management software cannot be overstated, as it […] Written by Satish Kumar June 24, 2024June 24, 2024 Saving Bookmark this article Bookmarked
AI Good Reads Helpdesk Software Impact of new-age IT admins on the helpdesk ecosystem The IT helpdesk has traditionally been the cornerstone of organizational support, tasked primarily with resolving technical issues and maintaining the robustness of IT infrastructure. These helpdesk ecosystems have long been characterized by their reactive nature, focusing on troubleshooting and resolving immediate IT problems as they arise. Traditionally, IT administrators played a central role in this […] Written by Satish Kumar June 3, 2024June 3, 2024 Saving Bookmark this article Bookmarked
AI Good Reads ITOps Workflow Automation How MSPs are Using AI and Automation to Enhance IT Management Managed Service Providers (MSPs) have traditionally assisted clients in managing IT systems through manual processes and conventional technology. The approach often involved time-intensive tasks, hands-on troubleshooting, and reactive problem-solving. However, the integration of Artificial Intelligence (AI) and automation, with technologies like Machine Learning (ML) and Natural Language Processing (NLP), has streamlined and enhanced the execution […] Written by Satish Kumar January 4, 2024February 7, 2024 Saving Bookmark this article Bookmarked
Customer Service Network Monitoring System Enhancing Telecom Customer Experience: Leveraging NMS for Superior Quality of Service Have you ever wondered how industry leaders strive for an unparalleled customer experience in telecommunications? As consumers expect faster, more reliable, and seamlessly connected services, how do telecom companies navigate the challenge of meeting and exceeding these heightened demands? Enter the transformative solution: the strategic deployment of NMS. But what makes NMS more than just […] Written by Satish Kumar December 1, 2023January 22, 2024 Saving Bookmark this article Bookmarked
AI AIOps Good Reads Network Management What is the Role of AIOps in Modern Network Management? In IT, the introduction of Artificial Intelligence for IT Operations (AIOps) has been nothing short of revolutionary. As networks become increasingly complex and data-driven, traditional network management methods are proving inadequate. AIOps has emerged as a critical tool in the arsenal of network managers, offering innovative solutions to manage and optimize networks in real-time. In […] Written by Satish Kumar November 21, 2023January 22, 2024 Saving Bookmark this article Bookmarked
Customer Service How to Start a Call Center Are you thinking about starting your own call center? It’s a great way to be your own boss and set your hours, but there are things to know and steps to follow before getting started. In this article, we’ll walk you through everything you need to get your call center up and running in 2023. […] Written by Satish Kumar October 2, 2022May 29, 2023 Saving Bookmark this article Bookmarked
Infraon Assets CMMS Vs. EAM: What is the Main Difference in 2023? An effective computerized maintenance management system (CMMS) or enterprise asset management (EAM) solution can be a game-changer for any enterprise that relies on its physical assets to do business. A CMMS/EAM can help reduce costs, improve efficiency and equipment uptime, and enable better decision-making across the enterprise by automating and streamlining maintenance operations. But with […] Written by Satish Kumar August 2, 2022May 31, 2023 Saving Bookmark this article Bookmarked
Infraon Assets Are you looking to establish yourself as a Managed IT Service Provider? Here’s what you need to know before setting up your company! As an IT service provider, you must walk a fine line between generating revenue and maintaining your team while providing the best possible service for your clients. However, you must have a sufficient budget and develop long-term strategies to attain all of these. Furthermore, when you’re operating on a break-fix model, all these tasks can […] Written by Satish Kumar July 7, 2022July 6, 2023 Saving Bookmark this article Bookmarked
IT Asset Discovery tools An enterprises’ guide to getting started with ITAM for modern innovation From the point of view of your business, resources and tools that are underutilized are a liability. They can severely affect the bottom line of your enterprise. These tools can cost more than their value, present security risks, and hamper productivity within your enterprise. Even if a particular tool was helpful during the growth of […] Written by Satish Kumar June 9, 2022July 3, 2023 Saving Bookmark this article Bookmarked
Zero Trust Security Why is it so important for MSPs to have zero trust in the digital age? The pandemic may have accelerated the need for enterprises of all sizes to move towards digital transformation, but the need for zero trust cyber security has existed since before. However, with new actors or hackers, malicious software has also evolved and expanded the cyber threats to a larger attack surface.   While enterprises need robust digital […] Written by Satish Kumar May 24, 2022December 12, 2023 Saving Bookmark this article Bookmarked
AIOps Yes, Robotic Process Automation Beneficial to the Telecom Despite the fact that the telecom industry is constantly growing, it has been struggling to provide cutting-edge user experiences and meet the growing demands of operational agility. Telecom companies are constantly seeking better viable choices to reduce operational expenses, increase agility, and improve efficiency. This is where emerging technologies like Robotic Process Automation (RPA) can […] Written by Satish Kumar April 1, 2022July 4, 2024 Saving Bookmark this article Bookmarked
Asset Management ITAM The one-stop learning guide to IT Asset Management (ITAM) IT enterprises use a variety of network, software, and hardware assets. IT asset management refers to the practices that are involved in managing the life-cycle of these assets and as a result reducing enterprise expenditure on assets. What is IT Asset Management? IT asset management or ITAM refers to a large gamut of activities including […] Written by Satish Kumar October 12, 2021July 24, 2024 Saving Bookmark this article Bookmarked