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Month: April 2022

how important is itsm software in todays digital age
  1. ITSM

How Important is ITSM Software in Today’s Digital Age

Technological breakthroughs are disrupting the basic norms of Information Technology (IT), and businesses should keep in line with emerging innovations and trends to add value to their services and products. IT service management (ITSM) has become the typical paradigm for resource management of IT products. It has become imperative for businesses to embrace ITSM since […]
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What is ITIL and ITSM
  1. ITSM

What is ITIL and ITSM?

ITIL and ITSM have growing preominence in current business landscapes. However, people often perceive that these two terms are non-comparable and distinct. Your business will be gaining very little when you seek to consider these terms independently.  ITIL and ITSM add value to businesses through cost efficiency, reduced downtime, agility, and operational efficiency. Therefore, Managed […]
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ITSM
  1. ITSM

How to choose the best-fit ITSM software for your fast-growing Tech start-up?

Choosing the right IT service management (ITSM) software for your company is crucial since it directly impacts your end-to-end IT service delivery. And, if you’re a start-up, you need to be especially cautious about the software you use. If you choose the wrong IT helpdesk software that doesn’t match your organization’s requirements, you might waste […]
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infraon 1
  1. Customer Success

Boosting your customer success: 3 simple yet valuable tips to make it happen  

Haven’t we often heard that creative marketing + good sales = a successful business model?   Well, yes, and no.    While sales and marketing are imperative for success, they aren’t sufficient in this day and age where customers have limitless alternatives.   Businesses can no longer solely rely on yearly contracts or handshakes to retain business. And […]
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ITAM 1
  1. ITAM

When is the right time to move out of your age-old ITAM processes?  

Approximately two years ago, the pandemic forced us to start working from the safety of our homes. Organizations purchased, distributed, and deployed services and products to support and maintain business as usual. While doing that, the standard due diligence process was shortened or, in some cases, completely ignored. The common issues were:   Excess purchases: Organizations were unprepared […]
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Helpdesk
  1. Helpdesk Software

An Ultimate Guide to Choosing an IT Helpdesk Software for Your Start-up

Running a successful start-up is quite a tough job. You’ve got a lot of things on your plate, such as managing your marketing expenditure, keeping track of your finances, managing HR, after-sales support, and so on. Along with these tasks, you also need to ensure that your IT support capabilities are good enough to meet […]
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network performance
  1. ITOps
  2. Network Performance Monitor

Importance of Networking Performance Monitoring Tools and How Infraon can Help

The importance of networking management is even more now because of increasing network complexity. Network management has become one of the most crucial aspects of a business. Without effective network management, it is impossible to have a productive workplace. It is also impossible to have zero downtime and network failures. Network management makes the high […]
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Types of Network Performance Monitoring Tools
  1. ITOps
  2. Network Performance Monitor

Types of Network Performance Monitoring Tools

Modern networks are complex. Their complexity is increasing daily. As much as this complexity solves modern-day problems, it may also give rise to many. Adding to the complexity is that networks have become the backbone of an organization. With remote working increasing, organizations are relying on networking infrastructure and technologies.  Why do networks always get […]
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Application Performance Monitoring Infraon
  1. ITOps

Benefits of using an Application Performance Monitoring solution in Banks & How can banks optimize their performance using an APM tool?

Monitoring business-critical applications is just as vital as deploying them since their performance directly impacts your ability to meet business goals. When it comes to the banking industry, ensuring superior application performance of applications is crucial to enabling smooth banking operations. But it’s also complex since banks deploy interconnected applications across on-premise and cloud. Hence, […]
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