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Infraon Infinity

Month: April 2022

  1. ITSM
Technological breakthroughs are disrupting the basic norms of Information Technology (IT), and businesses should keep in line with emerging innovations and trends to add value to their services and products. IT service management (ITSM Software) has become the typical paradigm for resource management of IT products. It has become imperative for businesses to embrace ITSM […]
  1. ITSM
ITIL and ITSM have growing preominence in current business landscapes. However, people often perceive that these two terms are non-comparable and distinct. Your business will be gaining very little when you seek to consider these terms independently.  ITIL and ITSM add value to businesses through cost efficiency, reduced downtime, agility, and operational efficiency. Therefore, Managed […]
  1. Customer Success
Haven’t we often heard that creative marketing + good sales = a successful business model?   Well, yes, and no.    While sales and marketing are imperative for success, they aren’t sufficient in this day and age where customers have limitless alternatives.   Businesses can no longer solely rely on yearly contracts or handshakes to retain business. And […]
  1. ITAM
Approximately two years ago, the pandemic forced us to start working from the safety of our homes. Organizations purchased, distributed, and deployed services and products to support and maintain business as usual. While doing that, the standard due diligence process was shortened or, in some cases, completely ignored. The common issues were:   Excess purchases: Organizations were unprepared […]
  1. Helpdesk Software
Running a successful start-up is quite a tough job. You’ve got a lot of things on your plate, such as managing your marketing expenditure, keeping track of your finances, managing HR, after-sales support, and so on. Along with these tasks, you also need to ensure that your IT support capabilities are good enough to meet […]
  1. ITOps
  2. Network Performance Monitor
The importance of Networking Performance Monitoring is even more now because of increasing network complexity. Network management has become one of the most crucial aspects of a business. Without effective network management, it is impossible to have a productive workplace. It is also impossible to have zero downtime and network failures. Network management makes the […]
  1. ITOps
  2. Network Performance Monitor
Modern networks are complex. Their complexity is increasing daily. As much as this complexity solves modern-day problems, it may also give rise to many. Adding to the complexity is that networks have become the backbone of an organization. With remote working increasing, organizations are relying on networking infrastructure, network performance monitoring tools and technologies.  Why […]
  1. ITOps
Monitoring business-critical applications is just as vital as deploying them since their performance directly impacts your ability to meet business goals. When it comes to the banking industry, ensuring superior application performance monitoring of applications is crucial to enabling smooth banking operations. But it’s also complex since banks deploy interconnected applications across on-premise and cloud. […]
  1. AIOps
Despite the fact that the telecom industry is constantly growing, it has been struggling to provide cutting-edge user experiences and meet the growing demands of operational agility. Telecom companies are constantly seeking better viable choices to reduce operational expenses, increase agility, and improve efficiency. This is where emerging technologies like Robotic Process Automation (RPA) can […]