ITSM

Explore all of our brochures, articles, webinars and ebooks etc about ITSM

Brochures

brochures
All-In-One Enterprise Modernization SuiteInfraon Infinity Enterprise

Infraon Infinity Enterprise

All-In-One Enterprise Modernization Suite

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brochures
End-to-End IT Service Management PlatformInfraon ITSM

Infraon ITSM

End-to-End IT Service Management Platform

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Case Studies

case-studies
Infra Wala Transforms Customer Support Operations with Infraon's Unified Helpdesk ModuleInfra Wala

Infra Wala

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case-studies
ADSWS Boosts ITOps Capabilities and Achieves ISO 20K Compliance with Infraon InfinityADSWS (Abu Dhabi Sustainable Water Solutions Company)

ADSWS (Abu Dhabi Sustainable Water Solutions Company)

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case-studies
ASK FRAS-LE Achieves 75% Improvement in Productivity, Compliance & IT Cost Savings with Infraon InfinityASK FRAS-LE FRICTION Pvt. Ltd.

ASK FRAS-LE FRICTION Pvt. Ltd.

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case-studies
Eternis Fine Chemicals Achieves 50–75% Agent Productivity Gain with Infraon ITSMEternis Fine Chemicals Ltd.

Eternis Fine Chemicals Ltd.

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case-studies
Healthium Medtech Achieves Over 75% Improvement Across Customer Satisfaction, Productivity & Compliance with Infraon ITSMHealthium Medtech Ltd. (ITSM)

Healthium Medtech Ltd. (ITSM)

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case-studies
Leader IT Achieves Over 75% Compliance Improvement and 50–75% Productivity Boost with Infraon ITSMLeader IT Pvt. Ltd.

Leader IT Pvt. Ltd.

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case-studies
MBRSG Achieves 50–75% Compliance Improvement and Up to 75% Agent Productivity Gain with Infraon ITSMMBRSG (Mohammed Bin Rashid School of Government)

MBRSG (Mohammed Bin Rashid School of Government)

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case-studies
SMET Achieves Over 75% Improvement Across Customer Satisfaction, Productivity & Compliance with Infraon ITSMSMET (SM Electronics)

SMET (SM Electronics)

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case-studies
India's Largest Semiconductor Manufacturer Streamlines Operations and Access Management for 18,000+ Users with Infraon ITSMTata Electronics (Major Semiconductor Manufacturer)

Tata Electronics (Major Semiconductor Manufacturer)

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case-studies
India's Largest B2B E-Commerce Platform Empowers 10,000+ Users with 360-Degree ITSM Solution from InfraonUdaan

Udaan

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case-studies
UST Elevates IT Operations for 30,000 Users with On-Premises Infraon ITSM DeploymentUST (formerly UST Global)

UST (formerly UST Global)

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case-studies
World's Largest Restaurant Brand Modernizes IT Service Ecosystem with Infraon ITSMYum! Brands (World's Largest Restaurant Company)

Yum! Brands (World's Largest Restaurant Company)

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case-studies
BSNL Achieves 99% SLA Adherence and Eliminates Penalty Costs Across Madhya Pradesh with Infraon SuiteInfraon Suite - BSNL

Infraon Suite - BSNL

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case-studies
Federal Bank Gains Full PAN India Network Visibility and Control with Infraon's Integrated NCCM, IMS & ITSM SuiteFederal Bank

Federal Bank

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case-studies
How Infraon Helped TCS Boost the Effectiveness of the Passport Seva ProjectTCS – Passport Seva Project (PSK)

TCS – Passport Seva Project (PSK)

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case-studies
Tatanet Services Limited Scales Operations to 80,000+ Nodes with Improved SLA Compliance Using Infraon ITSMTatanet Services Limited (Nelco/Tatanet)

Tatanet Services Limited (Nelco/Tatanet)

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case-studies
QLM Life and Medical Insurance Achieves 50–75% Improvement in Customer Satisfaction with Infraon ITSMQLM Life and Medical Insurance

QLM Life and Medical Insurance

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case-studies
SEA Infonet Achieves 75% Compliance Improvement and 50–75% Customer Satisfaction Gains with Infraon ITSMSEA Infonet Pvt. Ltd.

SEA Infonet Pvt. Ltd.

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Webinars

webinars
ITSM Best Practices for 2025

ITSM Best Practices for 2025

ITSM Best Practices for 2025 | IT Service Management | Infraon ITSM

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webinars
The Future of ITOps - AI Automation and a Unified Approach

The Future of ITOps - AI Automation and a Unified Approach

The Future of ITOps - AI Automation and a Unified Approach | IT Service Management | Infraon ITSM

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presentations

presentations
Infraon Infinity

Infraon Infinity

Infraon Infinity

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press-n-medias

press-n-medias
Infraon Helpdesk increases Gen AI-Human collaboration to boost service efficiency

Infraon Helpdesk increases Gen AI-Human collaboration to boost service efficiency

Infraon Helpdesk increases Gen AI-Human collaboration to boost service efficiency

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press-n-medias
Infraon's ITSM platform to help enterprises unlock the power of AI

Infraon's ITSM platform to help enterprises unlock the power of AI

Infraon's ITSM platform to help enterprises unlock the power of AI

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press-n-medias
Infraon's SaaS-based, fully integrated ITSM platform helps service teams unlock the true power of AI

Infraon's SaaS-based, fully integrated ITSM platform helps service teams unlock the true power of AI

Infraon's SaaS-based, fully integrated ITSM platform helps service teams unlock the true power of AI

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ebook

ebook
A Complete Guide for Maximizing Personalization through MSPs in 2030The Future of Customer Experience

The Future of Customer Experience

A Complete Guide for Maximizing Personalization through MSPs in 2030

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ebook
A quick overview of how generative AI is transforming ITSM with automation and smarter operations.The A to Z Guide to Understand the Role of Generative AI in ITSM

The A to Z Guide to Understand the Role of Generative AI in ITSM

A quick overview of how generative AI is transforming ITSM with automation and smarter operations.

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