Tatanet Services Limited Scales Operations to 80,000+ Nodes with Improved SLA Compliance Using Infraon ITSM
Product: Infraon ITSM
The top three VSAT service providers managing 15,000–20,000 complaints system-wide replace manual processes with Infraon ITSM. Achieves improved ticket resolution times, higher SLA compliance, and enhanced customer satisfaction through customizable ticketing, automated SLA management, performance dashboards, and scalable infrastructure supporting 80,000+ nodes.
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