World's Largest Restaurant Brand Modernizes IT Service Ecosystem with Infraon ITSM

Product: Infraon ITSM

Fortune 500 restaurant company operating 39,000+ outlets across 130+ countries deploy Infraon ITSM to eliminate ticketing redundancies and modernize service delivery. Streamlines operations with email-to-incident conversion, WhatsApp-to-incident integration, multilevel service catalogues, customized SLA-based resolution, and structured customer feedback collection across global restaurant operations.

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